2013 GMC SAVANA emergency towing

Black plate (15,1)GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
Driving and Operating 9-15
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. SeeTrailer Towing
on page 9‑49 for the trailer
towing capabilities of the
vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal applied.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9‑19.
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑31.

Black plate (6,1)GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.

Black plate (7,1)GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
Customer Information 13-7
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received, the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),

Black plate (10,1)GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
13-10 Customer Information
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.For emergency towing see
Roadside Assistance Program on
page 13‑5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Black plate (4,1)GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-44
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-57
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-37
Floor Console Fuse Block . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-37
Overload . . . . . . . . . . . . . . . . . . . 10-37
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-31
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-21 Engine (cont'd)
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . . . 10-8
Oil Messages . . . . . . . . . . . . . . . . . 5-32
Oil Pressure Gauge . . . . . . . . . . 5-11
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Entry/Exit Lighting . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-54
Extender, Safety Belt . . . . . . . . . . 3-14
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-21
Fast Idle System . . . . . . . . . . . . . . . 9-18
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4 Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-67
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-89
Fluid AutomaticTransmission . . . . . . . . . 10-9, 10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Front Axle . . . . . . . . . . . . . . . . . . . . 10-27
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal Bulb Replacement . . . . . . . . . . 10-33
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Additives . . . . . . . . . . . . . . . . . . . . . 9-43
E85 (85% Ethanol) . . . . . . . . . . . 9-44
Economy Driving . . . . . . . . . . . . . 1-19
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-46
Filling the Tank . . . . . . . . . . . . . . . 9-45
Foreign Countries . . . . . . . . . . . . 9-43
Gasoline Specifications . . . . . . . 9-42
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Low Fuel Warning Light . . . . . . . 5-23