Driving Aids 161
Blind Spot Information System (BLIS) with Cross Traffic Alert
(CTA) .............................................161
Steering............................................166
Load Carrying 168
Cargo management system..............................168
Roof racks and load carriers.............................169
Vehicle loading.......................................170
Towing 178
Trailertowing........................................178
Wrecker towing......................................182
Recreational towing...................................183
Driving Hints 184
Economical driving....................................184
Driving through water..................................185
Floormats..........................................186
Roadside Emergencies 188
Getting roadside assistance..............................188
Hazard warning flashers................................189
Fuel cut-off switch....................................189
Jump-starting the vehicle...............................190
Customer Assistance 193
Reporting safety defects (U.S. only).......................200
Reporting safety defects (Canada only).....................200
Fuses 201
Changing a fuse......................................201
Fuse specification chart................................202
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S. : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
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Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off and wait ten seconds.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12 volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan295
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C
Capacities for refilling fluids ....288
Cargo management system ......168
CD ..............................................108
CD player ..................................106
Cell phone use ............................15
Changing a tire .........................278
Child safety restraints ..........26, 29
Child safety seats
attaching with tether straps ....29
automatic locking mode
(retractor) .................................36
LATCH .......................................26
Child safety seats -
booster seats ...............................21
Cleaning your vehicle ...............243
engine compartment ..............245
instrument panel ....................247
interior .....................................246
plastic parts ............................244
washing ....................................243
waxing .....................................245
wheels ......................................248
wiper blades ............................246
Climate control (see Air
conditioning or Heating) ..........115
Clock ..........................................108
Console ......................................125
overhead ..................................126
Coolant ......................................218
checking and adding ..............218
refill capacities ........................288
specifications ..........................288
Cross Traffic Alert ....................161
Cruise control ...........................159
Customer Assistance ................188Ford Extended Service
Plan ..................................295, 297
Getting assistance outside
the U.S. and Canada ..............197
Getting roadside assistance ...188
Getting the service you
need .........................................193
Ordering additional owner’s
literature .................................199
Utilizing the
Mediation/Arbitration
Program ...................................197
D
Defrost .......................................115
rear window ............................116
Dipstick
automatic transmission
fluid ..........................................223
engine oil .................................217
Driving under special
conditions ..................142, 145, 147
sand .........................................146
snow and ice ...........................148
through water .................147, 185
E
Electronic message center .........97
Electronic stability control ......154
Emergencies, roadside
jump-starting ..........................190
running out of fuel .................134
Emergency brake
(see Parking brake) ..................151
Emission control system ..........138
End user license agreement ....361
Engine ........................................287
cleaning ...................................245
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Instrument panel
cleaning ...................................247
cluster ........................................92
J
Jack ............................................278
positioning ...............................278
storage .....................................278
Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......190
K
Keys .............................................65
positions of the ignition .........128
L
Lamps
bulb replacement
specifications chart ................242
headlamps, flash to pass ..........81
interior lamps ...........................84
replacing bulbs .......................234
LATCH anchors ...........................26
Liftgate ........................................70
Lights, warning and indicator ....92
Loading instructions .................177
Load limits .................................170
Locks
childproof ..................................32
doors ..........................................66
Lubricant specifications ...........288
Lug nuts ....................................286M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................97
warning messages ...................100
Mirrors ...................................88, 90
fold away ...................................88
side view mirrors (power) .......88
Motorcraftparts ..............243, 292
O
Octane rating ............................134
P
Pairing other phones ................323
Pairing your phone for the
first time ....................................322
Parking brake ............................151
Parts
(see Motorcraftparts) ...........292
Passenger Occupant
Classification Sensor ...................48
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................202
Power door locks ........................66
Power mirrors .............................88
Powerpoint ................................124
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Spark plugs,
specifications .....................287, 292
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................288
Stability system .........................154
Starting a flex fuel vehicle .......129
Starting your vehicle ........128–129
jump starting ..........................190
Steering wheel ............................73
controls ......................................73
tilting .........................................73
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNCcustomer support .........318
SYNCServices .........................341
T
Temperature control
(see Climate control) ...............115
Text messaging .........................329
Text messaging (sending,
downloading, deleting) .....329, 331
Tilt steering wheel ......................73
Tires ...........................255–256, 278
alignment ................................269
care ..........................................255
changing ..........................278–279
checking the pressure ............265
inflating ...................................263
label .........................................262
police vehicles ........................271
replacing ..................................267
rotating ....................................269
safety practices .......................268sidewall information ...............258
snow tires and chains ............272
terminology .............................257
tire grades ...............................256
treadwear ........................255, 265
Towing .......................178, 182–183
recreational towing .................183
trailer towing ..........................178
wrecker ....................................182
Traction control ........................152
Traffic, Directions and
Information ................................341
Transaxle
fluid, refill capacities ..............288
lubricant specifications ..........288
Transmission
fluid, checking and adding
(automatic) .............................223
Trunk .....................................69, 71
remote release ..........................68
Turn signal ..................................83
U
USB port ....................................114
Using privacy mode ..................325
V
Vehicle health report ................339
Vehicle Identification Number
(VIN) ..........................................293
Vehicle loading ..........................170
Ventilating your vehicle ...........130
Voice commands in media
mode ..........................................345
Voice commands in phone
mode ..........................................323
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