
Voice Command Guide
“Search/Play
Artist/Track/Album”The system searches for a specific
artist/track/album from the music indexed
through the USB port.
“Refine”This allows you to make your previous
command more specific. For example, if you
asked to search and play all music by a
certain artist, you could then say “refine
album” and choose a specific album from the
list to view. If you then select Play, the system
only plays music from that specific album.
Press the voice icon and when prompted say “Bluetooth Audio” and then
any of the following:
“BLUETOOTH AUDIO”
“(Phone) (Media) (Bluetooth) Connections”
“Pause”
“Play”
“Play next track ”
“Play previous track ”
Media Menu Features
The media menu allows you to select your media source, how to play
your music (by artist, genre, shuffle, repeat, etc.), and also to add,
connect or delete devices.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to cycle through:
When you select: You can:
Play MenuPlay your music by artist, album, genre,
playlists, tracks, similar music or to simply,
play all. You can also choose to Explore USB
to view the supported digital music files on
your playing device.
See Play Menu later in this section for more
information.
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When you select: You can:
Select SourceSYNC USB:Press OK to access music
plugged into your USB port. You can also plug
in devices to charge them (if supported by
your device). Once connected, the system
indexes any readable media files. (The time
required to complete this depends on the size
of the media content being indexed.) If
Autoplay is on, you can access media files
randomly as they are indexed. If turned off,
indexed media is not available until the
indexing process is complete. SYNC is capable
of indexing thousands of average size media
and notifies you if the maximum indexing file
size is reached.
Bluetooth Audio: This is a phone-dependent
feature which allows you to stream music
playing on your Bluetooth-enabled phone. If
supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In:Press OK to select and play
music from your portable music player over
the vehicle’s speakers.
Note:If you have already connected a device
to the USB port, you cannot access the line in
feature. Some digital media players require
both USB and line in ports to stream data and
music separately.
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off. Press SEEK to play the previous
or next track.
Note:Some digital media players require
both USB and line in ports to stream data and
music separately. Press OK to select and then
scroll to choose from:
Shuffle: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during
the indexing process.
Mobile AppsInteract with SYNC-capable mobile
applications on your smart phone. SeeSYNC
AppLink™earlier in this chapter for more
information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Note:See System Settings for more
information.
Exit Media MenuPress OK to exit the media menu.
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Accessing Your Play Menu
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll to select the Play Menu and press OK.
If there are no media files to access, the display indicates there is no
media. If there are media files, you have the following options to scroll
through and select from:
When you select: You can:
Play AllPlay all indexed media (tracks) from your
playing device in flat file mode, one at a time
in numerical order.
Press OK to select. The first track title
appears in the display.
Artists Sort all indexed media by artist. Once
selected, the system lists and then play all
artists and tracks alphabetically. If there are
less than 255 indexed artist, they are listed
alphabetically in flat file mode. If there are
more, they are categorized in alphabetical
categories.
1. Press OK to select. You can select to play
All Artists or any indexed artist.
2. Scroll until the desired artist is chosen and
press OK.
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When you select: You can:
Explore USBExplore all supported digital media on your
media device connected to the USB port. You
can only view media content which is
compatible with SYNC; other files saved are
not visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a new
list of similar songs and begins playing. The
metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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Advanced Menu Options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful hints or
ask you for a specific action.
1. Press OK to select and scroll to select between on
or off.
2. Press OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
LanguagesChoose from English, Francais and Espanol. The
displays and prompts are in the selected language.
1. Press OK to select and then scroll through the
languages.
2. Press OK when the desired selection appears in the
display.
3. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This selection
does not erase your indexed information (phonebook,
call history, text messages and paired devices).
1. Press OK to select and then press OK again when
Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on SYNC (all
phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
ApplicationDownload new software applications (if available) and
then load the desired applications through your USB
port. See the web site for more information.
ReturnExit the current menu.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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Power steering ..........................166
fluid, refill capacity ................288
fluid, specifications .................288
Power Windows ...........................86
Privacy information ..................319
Putting a call on/off hold .........325
R
Radio ..........................................108
Single CD ................................108
Radio reception .........................106
Rear view camera display ........156
Rear window defroster .............115
Receiving a text message .........329
Recommendations for
attaching safety restraints for
children ........................................22
Relays ................................201–202
Remote entry system
illuminated entry ................68–69
locking/unlocking doors ...........67
opening the trunk .....................68
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........156
Roadside assistance ..................188
Roll stability control .................154
Roof rack ...................................169
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) .........35, 38
Safety defects, reporting ..........200Safety information ....................318
Safety restraints ..............35–36, 38
Belt-Minder.............................39
Belt-Minder,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children .........................18, 22
Occupant Classification
Sensor ........................................48
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 22
Safety Compliance
Certification Label ....................294
Satellite Radio ...........................108
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............303
Seat belts
(see Safety restraints) ...............35
Seats ..........................................122
child safety seats ................18, 22
front seats .......................120–121
second row seats ....................122
Selecting your media source
(USB, Line in, BT audio) .........347
Setting the clock .......................108
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUSsatellite radio .............108
Snowplowing ...............................14
SOS Post Crash Alert .................45
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