
SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
SYNC341
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Owners Guide gf, 2nd Printing
USA(fus)

Vehicle Health Report/Services
(Traffic, Directions and Information) Issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
358SYNC
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)

911 Assist™ ..............................336
A
ABS (see Brakes) .....................151
Accessing call history/phone
book during active call .............325
Accessing your media menu
features ......................................347
Accessing your phone menu
features ......................................327
Accessory delay ..........................87
Active call menu options .........325
Advanced menu options ...334, 354
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................334
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................61
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 50
Air cleaner filter .......229–230, 292
Air conditioning ........................115
manual heating and air
conditioning system ...............115
Air filter, cabin ..........................117
All Wheel Drive (AWD),
driving off road .........................143
Ambulance packages ..................14
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................151
Anti-theft system
arming the system ....................72
disarming a triggered system ..72
Audio system
Single CD ................................108
Audio system (see Radio) .......108
Automatic transmission ............141
fluid, adding ............................223
fluid, checking ........................223
fluid, refill capacities ..............288
fluid, specification ..................288
Auxiliary input jack (Line in) ..113
Auxiliary powerpoint ................124
B
Battery .......................................226
acid, treating emergencies .....226
jumping a disabled battery ....190
maintenance-free ....................226
replacement, specifications ...292
servicing ..................................226
Blind Spot Information
System .......................................161
Booster seats ...............................21
Brakes ........................................150
anti-lock ...................................151
anti-lock brake system (ABS)
warning light ...........................151
brake warning light ................151
fluid, checking and adding ....225
fluid, refill capacities ..............288
fluid, specifications .................288
lubricant specifications ..........288
parking ....................................151
trailer .......................................180
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2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)

C
Capacities for refilling fluids ....288
Cargo management system ......168
CD ..............................................108
CD player ..................................106
Cell phone use ............................15
Changing a tire .........................278
Child safety restraints ..........26, 29
Child safety seats
attaching with tether straps ....29
automatic locking mode
(retractor) .................................36
LATCH .......................................26
Child safety seats -
booster seats ...............................21
Cleaning your vehicle ...............243
engine compartment ..............245
instrument panel ....................247
interior .....................................246
plastic parts ............................244
washing ....................................243
waxing .....................................245
wheels ......................................248
wiper blades ............................246
Climate control (see Air
conditioning or Heating) ..........115
Clock ..........................................108
Console ......................................125
overhead ..................................126
Coolant ......................................218
checking and adding ..............218
refill capacities ........................288
specifications ..........................288
Cross Traffic Alert ....................161
Cruise control ...........................159
Customer Assistance ................188Ford Extended Service
Plan ..................................295, 297
Getting assistance outside
the U.S. and Canada ..............197
Getting roadside assistance ...188
Getting the service you
need .........................................193
Ordering additional owner’s
literature .................................199
Utilizing the
Mediation/Arbitration
Program ...................................197
D
Defrost .......................................115
rear window ............................116
Dipstick
automatic transmission
fluid ..........................................223
engine oil .................................217
Driving under special
conditions ..................142, 145, 147
sand .........................................146
snow and ice ...........................148
through water .................147, 185
E
Electronic message center .........97
Electronic stability control ......154
Emergencies, roadside
jump-starting ..........................190
running out of fuel .................134
Emergency brake
(see Parking brake) ..................151
Emission control system ..........138
End user license agreement ....361
Engine ........................................287
cleaning ...................................245
370Index
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)

coolant .....................................218
fail-safe cooling .......................222
idle speed control ...................226
lubrication specifications .......288
refill capacities ........................288
service points ..........................215
Engine block heater .................130
Engine oil
checking and adding ..............217
dipstick ....................................217
filter, specifications ................292
refill capacities ........................288
specifications ..........................288
Event data recording ..................11
Exhaust fumes ..........................130
F
Fail safe cooling ........................222
Flexible Fuel Vehicle
(FFV) .........................................132
Floor mats .................................186
Fluid capacities .........................288
Four-Wheel Drive vehicles
driving off road .......................144
Fuel
cap ...........................................136
capacity ...................................288
choosing the right fuel ...........133
filler funnel .............................134
filling your vehicle
with fuel ..................................136
filter, specifications ........226, 292
fuel pump shut-off ..................189
octane rating ...................134, 287
quality ......................................133
running out of fuel .................134
safety information relating to
automotive fuels .....................132Fuel and distance computer ......99
outside temperature
indicator ....................................99
to empty indicator ....................99
trip distance ..............................99
trip/reset button .......................99
Fuel - flex fuel vehicle
(FFV) .........................................132
Fuses ..................................201–202
G
Gas cap (see Fuel cap) ............136
Gauges .........................................92
odometer ...................................99
trip odometer ............................99
H
Hazard flashers .........................189
Headlamps
aiming ......................................231
bulb specifications ..................242
flash to pass ..............................81
high beam .................................80
replacing bulbs .......................234
Head restraints .........................119
Heating ......................................115
Hood ..........................................212
I
Ignition ...............................128, 287
Illuminated visor mirror .............90
Information displays ...................97
Inspection/maintenance (I/M)
testing ........................................140
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Instrument panel
cleaning ...................................247
cluster ........................................92
J
Jack ............................................278
positioning ...............................278
storage .....................................278
Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......190
K
Keys .............................................65
positions of the ignition .........128
L
Lamps
bulb replacement
specifications chart ................242
headlamps, flash to pass ..........81
interior lamps ...........................84
replacing bulbs .......................234
LATCH anchors ...........................26
Liftgate ........................................70
Lights, warning and indicator ....92
Loading instructions .................177
Load limits .................................170
Locks
childproof ..................................32
doors ..........................................66
Lubricant specifications ...........288
Lug nuts ....................................286M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................97
warning messages ...................100
Mirrors ...................................88, 90
fold away ...................................88
side view mirrors (power) .......88
Motorcraftparts ..............243, 292
O
Octane rating ............................134
P
Pairing other phones ................323
Pairing your phone for the
first time ....................................322
Parking brake ............................151
Parts
(see Motorcraftparts) ...........292
Passenger Occupant
Classification Sensor ...................48
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................202
Power door locks ........................66
Power mirrors .............................88
Powerpoint ................................124
372Index
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)

Power steering ..........................166
fluid, refill capacity ................288
fluid, specifications .................288
Power Windows ...........................86
Privacy information ..................319
Putting a call on/off hold .........325
R
Radio ..........................................108
Single CD ................................108
Radio reception .........................106
Rear view camera display ........156
Rear window defroster .............115
Receiving a text message .........329
Recommendations for
attaching safety restraints for
children ........................................22
Relays ................................201–202
Remote entry system
illuminated entry ................68–69
locking/unlocking doors ...........67
opening the trunk .....................68
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........156
Roadside assistance ..................188
Roll stability control .................154
Roof rack ...................................169
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) .........35, 38
Safety defects, reporting ..........200Safety information ....................318
Safety restraints ..............35–36, 38
Belt-Minder.............................39
Belt-Minder,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children .........................18, 22
Occupant Classification
Sensor ........................................48
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 22
Safety Compliance
Certification Label ....................294
Satellite Radio ...........................108
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............303
Seat belts
(see Safety restraints) ...............35
Seats ..........................................122
child safety seats ................18, 22
front seats .......................120–121
second row seats ....................122
Selecting your media source
(USB, Line in, BT audio) .........347
Setting the clock .......................108
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUSsatellite radio .............108
Snowplowing ...............................14
SOS Post Crash Alert .................45
Index373
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)