Page 245 of 375

WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
Vehicle Care245
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)
Page 359 of 375

Voice Command Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
SYNC359
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)
Page 371 of 375

coolant .....................................218
fail-safe cooling .......................222
idle speed control ...................226
lubrication specifications .......288
refill capacities ........................288
service points ..........................215
Engine block heater .................130
Engine oil
checking and adding ..............217
dipstick ....................................217
filter, specifications ................292
refill capacities ........................288
specifications ..........................288
Event data recording ..................11
Exhaust fumes ..........................130
F
Fail safe cooling ........................222
Flexible Fuel Vehicle
(FFV) .........................................132
Floor mats .................................186
Fluid capacities .........................288
Four-Wheel Drive vehicles
driving off road .......................144
Fuel
cap ...........................................136
capacity ...................................288
choosing the right fuel ...........133
filler funnel .............................134
filling your vehicle
with fuel ..................................136
filter, specifications ........226, 292
fuel pump shut-off ..................189
octane rating ...................134, 287
quality ......................................133
running out of fuel .................134
safety information relating to
automotive fuels .....................132Fuel and distance computer ......99
outside temperature
indicator ....................................99
to empty indicator ....................99
trip distance ..............................99
trip/reset button .......................99
Fuel - flex fuel vehicle
(FFV) .........................................132
Fuses ..................................201–202
G
Gas cap (see Fuel cap) ............136
Gauges .........................................92
odometer ...................................99
trip odometer ............................99
H
Hazard flashers .........................189
Headlamps
aiming ......................................231
bulb specifications ..................242
flash to pass ..............................81
high beam .................................80
replacing bulbs .......................234
Head restraints .........................119
Heating ......................................115
Hood ..........................................212
I
Ignition ...............................128, 287
Illuminated visor mirror .............90
Information displays ...................97
Inspection/maintenance (I/M)
testing ........................................140
Index371
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)
Page 372 of 375

Instrument panel
cleaning ...................................247
cluster ........................................92
J
Jack ............................................278
positioning ...............................278
storage .....................................278
Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......190
K
Keys .............................................65
positions of the ignition .........128
L
Lamps
bulb replacement
specifications chart ................242
headlamps, flash to pass ..........81
interior lamps ...........................84
replacing bulbs .......................234
LATCH anchors ...........................26
Liftgate ........................................70
Lights, warning and indicator ....92
Loading instructions .................177
Load limits .................................170
Locks
childproof ..................................32
doors ..........................................66
Lubricant specifications ...........288
Lug nuts ....................................286M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................97
warning messages ...................100
Mirrors ...................................88, 90
fold away ...................................88
side view mirrors (power) .......88
Motorcraftparts ..............243, 292
O
Octane rating ............................134
P
Pairing other phones ................323
Pairing your phone for the
first time ....................................322
Parking brake ............................151
Parts
(see Motorcraftparts) ...........292
Passenger Occupant
Classification Sensor ...................48
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................202
Power door locks ........................66
Power mirrors .............................88
Powerpoint ................................124
372Index
2013 Police(pol)
Owners Guide gf, 2nd Printing
USA(fus)
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