SITTING IN THE CORRECT POSITION
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your seat
back, with your feet on the floor.
WARNING:Do not recline the seat back as this can cause the
occupant to slide under the seat’s safety belt, resulting in severe
personal injury in the event of a collision.
WARNING:Do not place objects higher than the seat backs to
reduce the risk of injury in a collision or during heavy braking or
when stopping suddenly.
When you use them properly, the
seat, head restraint, safety belt and
airbags will provide optimum
protection in the event of a
collision. We recommend that you
follow these guidelines:
•Do not recline the seat back
more than 30 degrees from
vertical.
•Sit in an upright position with the base of your spine as far back as
possible.
•Adjust the head restraint so that the top of it is level with the top of
your head and as far forward as possible, remaining comfortable.
•Keep sufficient distance between yourself and the steering wheel. We
recommend a minimum of 10 inches (250 millimeters) between your
breastbone and the airbag cover.
•Hold the steering wheel with your arms slightly bent.
•Bend your legs slightly so that you can press the pedals fully.
•Position the shoulder strap of the safety belt over the center of your
shoulder and position the lap strap tightly across your hips.
Make sure that your driving position is comfortable and that you can
maintain full control of your vehicle.
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•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white
cotton cloth, then use a clean and dry white cotton cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•
Be certain to wash or wipe your hands clean if you have been in contact
with certain products such as insect repellent and suntan lotion in order
to avoid possible damage to the interior painted surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
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Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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911 Assist™ ..............................336
A
ABS (see Brakes) .....................151
Accessing call history/phone
book during active call .............325
Accessing your media menu
features ......................................347
Accessing your phone menu
features ......................................327
Accessory delay ..........................87
Active call menu options .........325
Advanced menu options ...334, 354
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................334
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................61
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 50
Air cleaner filter .......229–230, 292
Air conditioning ........................115
manual heating and air
conditioning system ...............115
Air filter, cabin ..........................117
All Wheel Drive (AWD),
driving off road .........................143
Ambulance packages ..................14
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................151
Anti-theft system
arming the system ....................72
disarming a triggered system ..72
Audio system
Single CD ................................108
Audio system (see Radio) .......108
Automatic transmission ............141
fluid, adding ............................223
fluid, checking ........................223
fluid, refill capacities ..............288
fluid, specification ..................288
Auxiliary input jack (Line in) ..113
Auxiliary powerpoint ................124
B
Battery .......................................226
acid, treating emergencies .....226
jumping a disabled battery ....190
maintenance-free ....................226
replacement, specifications ...292
servicing ..................................226
Blind Spot Information
System .......................................161
Booster seats ...............................21
Brakes ........................................150
anti-lock ...................................151
anti-lock brake system (ABS)
warning light ...........................151
brake warning light ................151
fluid, checking and adding ....225
fluid, refill capacities ..............288
fluid, specifications .................288
lubricant specifications ..........288
parking ....................................151
trailer .......................................180
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Power steering ..........................166
fluid, refill capacity ................288
fluid, specifications .................288
Power Windows ...........................86
Privacy information ..................319
Putting a call on/off hold .........325
R
Radio ..........................................108
Single CD ................................108
Radio reception .........................106
Rear view camera display ........156
Rear window defroster .............115
Receiving a text message .........329
Recommendations for
attaching safety restraints for
children ........................................22
Relays ................................201–202
Remote entry system
illuminated entry ................68–69
locking/unlocking doors ...........67
opening the trunk .....................68
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........156
Roadside assistance ..................188
Roll stability control .................154
Roof rack ...................................169
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) .........35, 38
Safety defects, reporting ..........200Safety information ....................318
Safety restraints ..............35–36, 38
Belt-Minder.............................39
Belt-Minder,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children .........................18, 22
Occupant Classification
Sensor ........................................48
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ......18, 22
Safety Compliance
Certification Label ....................294
Satellite Radio ...........................108
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............303
Seat belts
(see Safety restraints) ...............35
Seats ..........................................122
child safety seats ................18, 22
front seats .......................120–121
second row seats ....................122
Selecting your media source
(USB, Line in, BT audio) .........347
Setting the clock .......................108
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUSsatellite radio .............108
Snowplowing ...............................14
SOS Post Crash Alert .................45
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