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Operating in dusty or sandy conditions such as unpaved or dusty
roads
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 5,000 miles
(8,000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag
Rotate tires, inspect tires for wear and measure
tread depth
Every 5,000 miles
(8,000 km) or
6 monthsChange engine oil and filter
Every 50,000 miles
(80,000 km)Change manual transmission fluid
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter
change; refer to theInstrument Displayschapter
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change If ran exclusively on E85, fill the fuel tank full
with regular unleaded fuel
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Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates
and retains an index of supported media content. The system also
records a short development log of approximately 10 minutes of all
recent system activity. The log profile and other system data may be
used to improve the system and help diagnose any problems that may
occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in the
vehicle when the cellular phone or media player is connected. If you no
longer plan to use the system or the vehicle, we recommend you perform
a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada
will not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
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Accessing Features through the Phone Menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as access phone
and system settings. You can also access advanced features such as 911
Assist™, Vehicle Health Report and SYNC Apps.
1. Press the PHONE hard button.
2. Select from the following:
When you select: You can:
PhoneAccess basic options such as making calls,
ending calls and joining calls.
Phonebook
1Allows you to access your downloaded
phonebook.
SYNC categorizes your contacts alphabetically
in the Quick Sort buttons on the right of the
screen. The buttons are highlighted if there
are contacts stored in that category. Press the
highlighted category to access those listings.
Call History
2Allows you to access any previously dialed,
received or missed calls while your phone has
been connected to the system.
Text MessagingAllows you to send, download and delete text
messages.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (911 Assist,
Vehicle Health Report, factory defaults,
master reset, etc.).
SYNC AppsAccess the SYNC services portal where you
can request various types of information,
traffic reports and directions.
1This is a speed-dependent and phone-dependent feature.
2This is a phone-dependent feature.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as “primary” as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*Pair additional phones to the system.
1. Press OK to select, then again when Find
SYNC appears in the display.
2. Follow the directions in your phone’s user guide to
put your phone into discovery mode. A six-digit PIN
appears in the display.
3. When prompted on your phone’s display, enter the
six-digit PIN provided by SYNC.
4. When Set As Primary Phone? appears, press OK.
Scroll to toggle between Yes and No, then press OK.
5. Depending on the functionality of your phone, you
may be asked additional questions (i.e. if you would
like to download your phonebook). Scroll and use OK
to select your responses.
Connect
Bluetooth DeviceConnect a previously paired Bluetooth-enabled phone.
1. Press OK to select and view a list of previously
paired phones.
2. Scroll until the desired device is chosen, then press
OK to connect the phone.
Note:Only one device can be connected at a time.
When another phone is connected, the previous one is
disconnected.
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If you select: You can:
Set As Primary
Phone?Set a previously paired phone as your primary phone.
Press OK to select and scroll to select the desired
phone. Press OK to confirm
Note:SYNC attempts to connect with the primary
phone at every ignition cycle. When a phone is
selected as primary, it appears first in the list and is
marked with an *.
Set Bluetooth
On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and Off.
When the desired selection is chosen, press OK.
Note:Turning Bluetooth off disconnects all Bluetooth
devices and deactivates all Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device. Press OK to
confirm.
Delete All
DevicesDelete all previously paired phones (and all
information originally saved with those phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the PHONE hard button.
2. Select the Settings tab, then Advanced.
3. Use the arrow buttons to choose between things like Bluetooth
On/Off, 911 Assist, Vehicle Health Report, Incoming Call Ringer, etc.
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Supported Media Players, Formats and Metadata Information
SYNCis capable of hosting nearly any digital media player, including
iPod, Zune™, “Plays from device” players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags are descriptive software identifiers
embedded in the media files which provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags asUnknown.
Media Menu Sources and Features
The User Device menu allows you to select your media source and how
to play your music (by artist, genre, shuffle, repeat, etc.).
1. Make sure your USB device is plugged in to your system.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly to cycle
through USB, BT Audio and Line In:
When you select: You can:
Music LibraryAccess SYNC’s many media features, such as:
Play All, Play Artists, Play Albums, Play Tracks,
Play Playlists, and Explore the USB.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile a
playlist for you.
The system creates a new list of similar songs
and begin playing. The metadata tags must be
populated for this feature to include each track.
RepeatRepeat any song.
ShuffleRandomly play available media files in the
current playlist.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
TextView additional information, if available.
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System Settings
System settings provide access to your Bluetooth devices and
Advanced menu features.
The Bluetooth menu allows you to add, connect and delete a device as
well as turn the Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
Bluetooth Devices Menu Options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
1. Press the MEDIA hard button.
2. Select the User Device tab, then BT Devices.
3. Select from:
When you select: You can:
ConnectConnect a previously paired
Bluetooth-enabled phone.
AddAdd a device through Discovery and
Discoverable modes.
DeleteDelete a paired media device.
AdvancedAccess menu listings (prompts, languages,
defaults, master reset, install application and
system information).
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TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, please
refer to the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SYNCMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
A lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I can
hear the other
person but they
cannot hear me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing the
device’s battery, then trying again.
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the website.
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