2013 FORD MUSTANG navigation system

HD Radio reception/station troubleshooting
Potential reception issues
Reception area If you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2–HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blending When a station is first received (aside from
HD2–HD7 multicast stations), the system first
plays the station in the analog version and
then, if receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. This shift from
analog to digital sound or digital back to
analog, is known as “blending”.
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In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time-alignment
by the radio
broadcaster.None - broadcast
issue.
Sound fading or
blending in and outThe radio is shifting
between analog and
digital audio.None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception area.None - the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2–HD7 channel
search.None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
HD radio voice commands
If you are listening to the radio, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune HD <1-8>”*
“Help”
*If you have said, “Tune”, refer to the following “Tune” chart.
“TUNE”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune HD <1-8>”
“Help”
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SIRIUSsatellite radio (if activated)
Press the RADIO hard button, then select SAT on the touch
screen.
When you select: You can:
SAT123 Access three different satellite radio modes
(SAT1, SAT2 or SAT3)
Scan Allows you to hear a brief sampling of all
satellite radio channels within the current
genre.
Scan Presets Allows you to hear a brief sampling of all
channels stored in the memory presets.
Channel Guide See a list of channels sorted by genre and also
skip or lock out certain channels. Select the
desired genre and choose a channel by
pressing the channel name button. You can
then choose to “Skip” or “Lock” a certain
channel. A skipped channel is not accessible
using the tune knob, scan or seek functions.
(To access the skipped channel, select ‘Direct
Tune’ and enter the channel number.) A
locked channel can only be accessed by
entering the “Channel Guide” and then
entering the system’s PIN.
Direct Tune Enter the desired satellite channel number
using the on-screen keypad.
Set Genre Allows you to choose from a list of genres.
Once a genre is chosen and you press SEEK,
it will only look for channels in that genre.
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When you select: You can:
Memo Allows you to save a song title and artist to
the system. When the saved song is playing
on any satellite radio channel, the system
alerts you with a pop-up in the lower status
bar. You can either tune to the station or
ignore the pop-up. When you are in the Memo
screen, the following options are available:
Refreshallows you to refresh the current
artist and title information.
Song Alertallows you to store the song
information displayed in the Title Field. When
the stored song is played in the future, an
audio and visual notification is initiated.
Artist Alertallows you to store the artist
information currently displayed in the Artist
Field. When that artist is played again, the
system alerts you with a pop-up.
Alert On/Offallows you to select Artists and
Titles that you would like the system to alert
you to when they are playing on other
channels.
Note:SIRIUSdoes not support the Alert
feature on all channels. Ford Motor Company
shall not be responsible for Alert feature
variation.
Show Presets Display presets at the bottom of the screen.
SIRIUSsatellite radio voice commands
If you are listening to SIRIUSsatellite radio, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUSsatellite radio, press the voice button
and, after the tone, say “SIRIUS”, then any of the commands in the
following chart.
“SIRIUS”
“Sirius On”
“Sirius off”
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“SIRIUS”
“<0–233>”
“”
“SAT 1”
“SAT 2”
“SAT 3”
“Preset <#>”
“SAT 1 preset <#>”
“SAT 2 preset <#>”
“SAT 3 preset <#>”
“Seek up”
“Seek down ”
“Store preset <1–6>”
“Store SAT1 preset <1–6>”
“Store SAT2 preset <1–6>”
“Store SAT3 preset <1–6>”
“Tune”*
“Help”
*If you have said, “Tune”, refer to the following “Tune” chart.
“TUNE”
“<0–233>”
“”
“SAT 1”
“SAT 2”
“SAT 3”
“Preset <#>”
“SAT 1 preset <#>”
“SAT 2 preset <#>”
“SAT 3 preset <#>”
“Help”
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SIRIUSinformation
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUSsatellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. Refer to your authorized dealer for
availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS
satellite radio channels, and other features, please visit
www.siriusxm.com in the United States, www.sirius.ca in Canada, or call
SIRIUSat 1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX). To
access your ESN, press the I button on the navigation screen, then select
the System Info tab.
Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
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Potential satellite radio reception issues
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result the audio
system muting.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUStroubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUSsatellite or
SIRIUStower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
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2013 05+ Mustang(197)
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