Pairing Your Phone with SYNC
In order to use many of the features of SYNC, such as making a phone call, receiving a text or using SYNC services, you must first connect or pair your phone with SYNC. Make sure that your vehicle is in P (Park) and turn your ignition and radio on.
To Pair Your Phone for the First Time
1. Touch Add Phone in the upper left corner of the touchscreen. Find SYNC appears on the display, and instructs you to begin the pairing process from your device.
2. Make sure that Bluetooth is set to ON and your mobile phone is in the proper mode. Select SYNC and a six-digit PIN appears on your device.
3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on your cellular phone.
4. When prompted on your phone's display, confirm that the PIN displayed on the touchscreen matches the PIN on your phone.
5. The touchscreen will indicate when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary/favorite (the primary phone will receive messages and voice mails).
» Download your phone book (this is required to use the full set of voice commands).
» Turn on 911 Assist®.
TIPS
» Make sure you accept SYNC's request to access your phone.
» To pair subsequent phones, please refer to Pairing Subsequent Phones in the MyFord Touch chapter of your Owner’s Manual.
» If you are experiencing pairing problems, try performing a clean pairing by deleting your services from SYNC, deleting the SYNC connection from your phone, and then repeating the process.
Why Do I Need a SYNC®
Owner Account?
A SYNC owner account is required for Vehicle Health Report activation and the ability to view your reports online. You’ll also be able to take advantage of all of SYNC’s Services and personalization features, such as saving your Favorites and Points of Interest. You’ll receive the latest software updates that add new places, directions and information; and if you have questions, you’ll get free customer support.
NOTE Your SYNC system may offer advanced features, such as SYNC Services, AppLink™ and Vehicle Health Reports. Some services may not be available in your area. Visit the website or call the toll-free number for more information.
U.S. customers: visit SyncMyRide.com or call 1-800-392-3673 (select Option
1 or 2 for language, then Option 3).
Canadian customers: visit SyncMyRide.ca or call 1-800-565-3673 (select Option
1 or 2 for language, then Option 3).
Using My Phone with SYNC
NOTE You must download your phone book to make phone calls with voice commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice button and when prompted, give a voice command.
For example, you could say, “Call Jake Smith at home”. The system confirms what was said and then initiates the call.
NOTE You can also make phone calls by pressing the voice button . When prompted, give the voice command “Dial”, then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, you will be able to see the name and number of the person calling in the display. Press the phone button to answer an incoming call. You can hang up at any time by pressing and holding the phone button .
Do Not Disturb Mode
This feature blocks incoming calls and text messages and saves them for later. You still have access to outgoing calls when this feature is active. Say the voice command “Do not disturb on” to enable and “Do not disturb off” to disable.
Using SYNC to Access
Digital Media
Plug in your USB media devices such as phones and MP3 players and use SYNC to play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your USB port.
2. Press the voice button . When prompted, say “USB”, then follow- up by saying a voice command.
7
SYNC Is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada). Register and you'll see which complimentary services you are eligible for.
2. SYNC uses a wireless connection called Bluetooth® to communicate with your phone. Turn Bluetooth mode on in your phone’s menu options. This lets your phone find SYNC. If you need more details on setting up your phone with SYNC, visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada), or your phone manufacturer’s website.
SYNC® WITH MYFORD TOUCH®
EV Info
Press the “EV Info” button to access specific Fusion Energi features.
» The Power Flow screen shows you where your vehicle power is coming from and where it is being used.
» The Charge Settings screen lets you view your charge status, set your charging schedule and more.
A Revolutionary Way to
Connect with Your Vehicle
Use the four-corner, four-color touchscreen to explore and interact with your vehicle. The touchscreen works the same way as traditional controls, knobs and buttons do. Press the various corners on your touchscreen to personalize the many features and settings of your vehicle all in one place.
General Tips
» Press the home icon at any time to return to your home screen.
» Press the desired icon on the sensitive touchscreen accurately and firmly.
» Refer to your Owner’s Manual, visit the website or call the toll-free number for more information. See the Why Do I Need a SYNC Owner Account? section in this guide for more details.
Before You Get Started
» Pair your phone to SYNC before using MyFord Touch (see the Getting Started with Your SYNC System section for instructions).
»
If you have the navigation SD card, make sure that it is inserted into the media port (located in the center console) or your navigation will not work.
SYNC® WITH MYFORD TOUCH®
Phone
Voice-control your phone for hands-free calling with your phone securely put away. With SYNC, you won't even need to know the phone number. Just say the name of the person you want from your contacts.
Your Phone Connects You with Many Other Features and SYNC Services*
» Connect to SYNC Services* for traffic, directions, business searches and information favorites.
» Connect to Operator Assist to help locate a listing or destination.
» Call for a Vehicle Health Report.
» Automatically connects to a 911 Operator in the event of an accident (feature must be set to ON prior to an incident).
» Transfer calls seamlessly from SYNC to phone as you get in or out of your vehicle.
Refer to the SYNC chapter of your Owner’s
Manual for complete details.
Navigation*
Get started with your navigation system by pressing the upper-right, green corner. The available, voice-activated navigation system includes:
» SiriusXM Traffic
» Sirius Travel Link
» GPS (Global Positioning System) technology
» 3-D mapping
» Turn-by-turn navigation
Refer to the MyFord Touch chapter of your Owner's Manual for complete details.
Set a Destination
Set a destination through your touchscreen by using a street address, a city center, a place on the map or a Point of Interest (POI). The easiest way, however, is by voice.
1. Press the voice button , then when prompted, say “Destination street address”.
2. The system will ask you to say the full address and will display an example on screen.
3. You can then speak the address naturally, such as: One two three Main Street, Anytown.
You can also use the touchscreen to enter a destination and narrow your choices by city or street as you type.
You Can Choose from up to Three Different Types of Routes
» Fastest: Uses the fastest moving roads possible.
» Shortest: Uses the shortest distance possible.
» Eco (EcoRoute): Uses the most fuel efficient route. 9
Get in Touch Using Your Four-corner Touchscreen
Phone, Navigation, Climate and Entertainment are the four main features of SYNC® with MyFord Touch®. Each feature has its own corner represented by its own color.
*if equipped