Pairing Your Phone with SYNC
In order to use many of the features of SYNC, such as making a phone call, receiving a text or using SYNC services, you must first connect or pair your phone with SYNC. Make sure that your vehicle is in P (Park) and turn your ignition and radio on.
To Pair Your Phone for the First Time
1. Touch Add Phone in the upper left corner of the touchscreen. Find SYNC appears on the display, and instructs you to begin the pairing process from your device.
2. Make sure that Bluetooth is set to ON and your mobile phone is in the proper mode. Select SYNC and a six-digit PIN appears on your device.
3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on your cellular phone.
4. When prompted on your phone's display, confirm that the PIN displayed on the touchscreen matches the PIN on your phone.
5. The touchscreen will indicate when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary/favorite (the primary phone will receive messages and voice mails).
» Download your phone book (this is required to use the full set of voice commands).
» Turn on 911 Assist®.
TIPS
» Make sure you accept SYNC's request to access your phone.
» To pair subsequent phones, please refer to Pairing Subsequent Phones in the MyFord Touch chapter of your Owner’s Manual.
» If you are experiencing pairing problems, try performing a clean pairing by deleting your services from SYNC, deleting the SYNC connection from your phone, and then repeating the process.
Why Do I Need a SYNC®
Owner Account?
A SYNC owner account is required for Vehicle Health Report activation and the ability to view your reports online. You’ll also be able to take advantage of all of SYNC’s Services and personalization features, such as saving your Favorites and Points of Interest. You’ll receive the latest software updates that add new places, directions and information; and if you have questions, you’ll get free customer support.
NOTE Your SYNC system may offer advanced features, such as SYNC Services, AppLink™ and Vehicle Health Reports. Some services may not be available in your area. Visit the website or call the toll-free number for more information.
U.S. customers: visit SyncMyRide.com or call 1-800-392-3673 (select Option
1 or 2 for language, then Option 3).
Canadian customers: visit SyncMyRide.ca or call 1-800-565-3673 (select Option
1 or 2 for language, then Option 3).
Using My Phone with SYNC
NOTE You must download your phone book to make phone calls with voice commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by pressing the voice button and when prompted, give a voice command.
For example, you could say, “Call Jake Smith at home”. The system confirms what was said and then initiates the call.
NOTE You can also make phone calls by pressing the voice button . When prompted, give the voice command “Dial”, then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, you will be able to see the name and number of the person calling in the display. Press the phone button to answer an incoming call. You can hang up at any time by pressing and holding the phone button .
Do Not Disturb Mode
This feature blocks incoming calls and text messages and saves them for later. You still have access to outgoing calls when this feature is active. Say the voice command “Do not disturb on” to enable and “Do not disturb off” to disable.
Using SYNC to Access
Digital Media
Plug in your USB media devices such as phones and MP3 players and use SYNC to play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your USB port.
2. Press the voice button . When prompted, say “USB”, then follow- up by saying a voice command.
7
SYNC Is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada). Register and you'll see which complimentary services you are eligible for.
2. SYNC uses a wireless connection called Bluetooth® to communicate with your phone. Turn Bluetooth mode on in your phone’s menu options. This lets your phone find SYNC. If you need more details on setting up your phone with SYNC, visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada), or your phone manufacturer’s website.
SYNC® WITH MYFORD TOUCH®
