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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S. : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
Roadside Emergencies223
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Page 298 of 475

A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
•exceed 50 mph (80 km/h).
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use snow chains on the end of the vehicle with the dissimilar spare
tire.
•use more than one dissimilar spare tire at a time.
•use commercial car washing equipment.
•try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
298Wheels and Tires
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The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Tire Change Procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission selector lever is in
positionPorN.
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission selector lever in
positionPorN, set the parking brake and block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
WARNING:Never get underneath a vehicle that is supported
only by a jack. If the vehicle slips off the jack, you or someone
else could be seriously injured.
Wheels and Tires299
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Specification chart,
lubricants ...................................304
Stability system .........................191
Starting your vehicle ................166
jump starting ..........................225
push button start system .......164
Steering wheel ............................82
controls ......................................83
tilting .........................................82
Supplemental Restraint System
(SRS) (see airbags) ....................46
Supported media file types ......405
Supported player, media
formats and metadata
information ................................405
SYNCAppLink™ ....................358
SYNCcustomer
support ..............................333, 380
SYNCServices .................356, 415
System settings .........................428
T
Temperature control (see
Climate control) ........141, 143, 436
Text messaging .................344, 411
Text messaging (sending,
downloading, deleting) .....344, 346
Tilt steering wheel ......................82
Tires ...........................277–278, 297
alignment ................................291
care ..........................................277
changing ..........................297, 299
checking the pressure ............287
inflating ...................................285label .........................................284
replacing ..................................289
rotating ....................................291
safety practices .......................290
sidewall information ...............280
snow tires and chains ............292
spare tire .................................297
terminology .............................279
tire grades ...............................278
treadwear ........................278, 287
Touchscreen features
(climate) ....................................436
Towing .......................................215
recreational towing .................216
trailer towing ..........................215
wrecker ....................................215
Traction control ........................189
Traffic, Directions and
Information ................................356
Traffic preferences ...................443
Transmission
brake-shift interlock
(BSI) ........................................182
fluid, checking and adding
(automatic) .............................254
fluid, checking and adding
(manual) .................................254
fluid, refill capacities ..............304
lubricant specifications ..........304
Trunk .....................................77–78
remote release ..........................73
Turn signal ..................................92
U
USB port ....................137–138, 401
Using privacy mode ..................341
474Index
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USA(fus)