2013 FORD FLEX mirror

WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the engine
block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
332Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Bug shield•Splash guards
•Deflectors•Applique’ trim kit*
•Spoiler•Graphics
•Body kits
Interior style
•Ambient lighting•Rear seat entertainment*
•Backlit door sill plates•Interior trim kit*
•Floor mats•Sport pedals
Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Cargo organization and
management•Cargo net
•SUV camping net*•Conversation mirror
•Trailer hitches, wiring harnesses
and accessories•Roof rails
378Accessories
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Voice command issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.You may be using
the wrong voice
commands, OR
You may be
speaking too soon
or at the wrong
time.Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.You may be using
the wrong voice
commands, OR
You may not be
saying the name
exactly as it is
saved, OR
The system may
not be “reading”
the name the
same way you are
saying it.Review the media voice
commands at the beginning of
the media section.
Say the song or artist exactly as
they are listed. If you say, “Play
Artist Prince”, the system does
not play music by Prince and
the Revolution or Prince and the
New Power Generation.
Make sure you are saying the
complete title such as
“California remix featuring
Jennifer Nettles”.
If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “ Play
L-O-L-A”
Do not use special characters in
the title as the system does not
recognize them.
448SYNC
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist™ ...................... 424, 506
A
ABS (see Brakes) ..................... 224
Accessing and using your USB
port ............................................ 483
Accessing call history/phone
book during active call ............. 412
Accessing your calendar .......... 506
Accessing your media menu
features ...................................... 436
Accessing your phone menu
features ...................................... 414
Accessory delay ........................ 104
Active call menu options ......... 412
Active Park Assist ..................... 230
Adaptive Cruise Control ........... 240
Adding (pairing) a phone ........ 492
Advanced menu options ... 422, 442
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 422
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 61
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 56
Air cleaner filter ....... 321–322, 375
Air conditioning ........................ 153
manual heating and air
conditioning system ............... 153All Wheel Drive (AWD),
driving off road ......................... 216
Ambient mood/lighting ............. 511
AM/FM ....................................... 466
Anti-lock brake system (see
Brakes) ...................................... 224
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 140, 144, 146
Audio system
(see Radio) ................ 140, 144, 146
Automatic transmission
driving an automatic
overdrive ................................. 210
fluid, adding ............................ 313
fluid, checking ........................ 313
fluid, refill capacities .............. 371
fluid, specification .................. 371
Selectshift (SST) .................... 212
Auxiliary Input Jack ................. 479
Auxiliary input jack (Line in) .. 147
Auxiliary powerpoint ................ 189
A/V inputs .......................... 149, 488
B
Battery ....................................... 318
acid, treating emergencies ..... 318
jumping a disabled battery .... 283
maintenance-free .................... 318
replacement, specifications ... 375
servicing .................................. 318
Blind Spot Information System 249
Blind spot mirror ...................... 519
Booster seats ............................... 22
Index551
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Gauges ............................... 110–111
odometer ................................. 121
trip odometer .......................... 121
H
Hazard flashers ......................... 282
HD Radio™ ............................... 469
Headlamps
aiming ...................................... 324
bulb specifications .................. 329
flash to pass .............................. 98
high beam ................................. 98
replacing bulbs ....................... 326
Head restraints ......................... 164
Heating ...................... 153, 155, 157
Help ............................................ 518
Homelink wireless control
system ........................................ 184
Home screen ............................. 453
Hood .......................................... 304
How to use voice commands ... 459
I
Ignition ............................... 196, 370
Illuminated visor mirror ... 107–108
Information displays ................. 117
Infotainment display ................. 457
Inspection/maintenance (I/M)
testing ........................................ 209
Instrument panel
cleaning ................................... 334
cluster ...................................... 111
Intelligent Access Key ................ 63
J
Jack ............................................ 362positioning ............................... 362
storage ..................................... 362
Joining two calls
(multiparty/conference call) .... 412
Jump-starting your vehicle ...... 283
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 63, 86
positions of the ignition ......... 196
L
Lamps
bulb replacement
specifications chart ................ 329
headlamps, flash to pass .......... 98
interior lamps ......................... 102
replacing bulbs ....................... 326
LATCH anchors ........................... 29
Liftgate .................................. 80–81
Lights, warning and indicator .. 111
Listening to music .................... 465
Loading pictures ....................... 510
Load limits ................................. 261
Locks
autolock ..................................... 78
childproof .................................. 35
doors .......................................... 76
Lubricant specifications ........... 371
Lug nuts .................................... 368
M
Making and receiving calls ....... 492
554Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

MAP DVD - Loading and
Unloading .................................. 492
Map icons .................................. 528
Map mode .................................. 527
Map preferences ....................... 526
Map updates .............................. 531
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 441
Message center ......................... 117
warning messages ........... 122, 129
Mirrors ............................... 104, 107
fold away ................................. 104
programmable memory ............ 66
side view mirrors (power) ..... 104
Moon roof .................................. 108
Motorcraftparts .............. 330, 375
MyFord Touch™ system .......... 450
MyKey .......................................... 70
N
Navigation features ................... 521
Navigation voice commands .... 531
Notifications .............................. 505
O
Octane rating ............................ 202
Overdrive ................................... 213
P
Pairing other phones ........ 409, 492
Pairing your phone ................... 491
Pairing your phone for the first
time .................................... 408, 491Parental MyKey programming ... 70
Park Assist ................................ 230
Parking brake ............................ 224
Parts (see Motorcraft
parts) ......................................... 375
Passenger Occupant
Classification Sensor ................... 53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 420
Phone redial .............................. 414
Phone settings .................. 496, 514
Phone voice commands ............ 497
Playing music (by artist,
album, genre, playlist, tracks,
similar) ...................................... 438
POI categories ........................... 523
Point of Interest (POI) ............. 523
Power distribution box (see
Fuses) ........................................ 295
Power door locks ........................ 76
Power liftgate .............................. 81
Power mirrors ........................... 104
Powerpoint ................................ 189
Power steering .......................... 258
fluid, refill capacity ................ 371
fluid, specifications ................. 371
Power Windows ......................... 103
Privacy information .......... 405, 456
Push button start system ......... 196
Putting a call on/off hold ......... 412
Q
Quick touch buttons ................. 530
Index555
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)