2013 FORD FLEX towing

Trailer Lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Do not
connect trailer lamps directly to your vehicle’s tail lamps. This can cause
damage to your vehicle’s electrical system. Contact your authorized
dealer or trailer rental agency for proper instructions and equipment for
hooking-up trailer lamps.
WARNING:Never connect any trailer lamp wiring to the
vehicle’s tail lamp wiring; this may damage the electrical system
resulting in fire. Contact your authorized dealer as soon as possible for
assistance in proper trailer tow wiring installation. Additional electrical
equipment may be required.
Before Towing a Trailer
Practice turning, stopping and backing-up to get the feel of the
vehicle-trailer combination before starting on a trip. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 kilometers) and do not make full-throttle starts.
•Check your hitch, electrical connections and trailer wheel lug nuts
thoroughly after you have traveled 50 miles (80 kilometers).
•Place the gearshift lever in P (Park) to aid in engine/transmission
cooling and A/C efficiency during hot weather while stopped in traffic.
•Turn off the speed control. The speed control may turn off
automatically when you are towing on long, steep grades.
•Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as they may overheat and become less
effective.
•If your transmission is equipped with the grade assist feature, use this
feature when towing. This provides engine braking and helps eliminate
excessive transmission shifting for optimum fuel economy and
transmission cooling.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
•Avoid parking on a grade. However, if you must park on a grade, place
wheel chocks under the trailer’s wheels.
Towing273
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure. If the vehicle is
towed incorrectly, or by any other means, vehicle damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Front-wheel drive (FWD) vehicles can be towed from the front if proper
wheel lift equipment is used to raise the front wheels off the ground. The
rear wheels can be left on the ground when towed in this fashion.
FWD vehicles can also be towed from the rear using wheel lift
equipment; however, the front wheels must be placed on a dolly to
prevent damage to the transmission.
All-wheel drive (AWD) vehicles must be towed with a wheel lift and
dollies or flatbed equipment, with all the wheels off the ground, to
prevent damage to the transmission, AWD system or vehicle.
274Towing
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
In the event your vehicle becomes disabled (without access to wheel
dollies, car-hauling trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground, regardless of the
powertrain/transmission configuration) under the following conditions:
•The vehicle is facing forward so that it is towed in a forward direction.
•The transmission is placed in N (Neutral). Refer toAutomatic
transmissionin theTransmissionchapter if you cannot move the
transmission into N (Neutral).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlchapter.
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck). These guidelines are designed to prevent damage to your vehicle
after it is hooked-up to the RV or tow dolly.
Front-wheel drive (FWD) vehicles can be towed with all four wheels on
the ground or with the front wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the instructions specified by the
equipment provider. If you are towing with all four wheels on the ground,
refer to the towing instructions found at the end of this section.
Towing275
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

All-wheel drive (AWD) vehicles can be towed with all four wheels on the
ground or with all four wheels off the ground using a vehicle transport
trailer. Do not tow your AWD vehicle with the front wheels off the
ground (by using a tow dolly) and the rear wheels on the ground; this
will cause damage to your AWD system. If you are using a vehicle
transport trailer, follow the instruction specified by the equipment
provider. If you are towing with all four wheels on the ground, refer to
the towing instructions found at the end of this section.
If you tow your vehicle with all four wheels on the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission in N (Neutral).
•Do not exceed 65 mph (105 km/h).
•Start the engine and allow it to run for five minutes at the beginning
of each day and every six hours thereafter. With the engine running
and your foot on the brake, shift into D (Drive) and then into R
(Reverse) before shifting back into N (Neutral).
276Towing
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

BREAKING-IN
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating.
ECONOMICAL DRIVING
Fuel economy is affected by several things such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
Driving Hints277
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies281
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorist.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Vehicles equipped with MyTouch
•Press and hold the flasher control and all front and rear direction
signals will flash.
•Press and hold the flasher control again to turn them off.
Note:With extended use, the flasher may run down your battery.
282Roadside Emergencies
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

At this time, you may notice your engine coolant temperature gauge
needle move toward the H and the POWER REDUCED TO LOWER
TEMP message may appear on the message center.
You may notice a reduction in the vehicle’s speed caused by reduced
engine power. Your vehicle has been designed to enter this mode if
certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
The air conditioning may also cycle on and off during severe operating
conditions to protect overheating of the engine. When the engine coolant
temperature decreases to a more normal operating temperature, the air
conditioning will turn on once again.
If you notice any of the following:
•
the engine coolant temperature gauge moves fully into the red (hot) area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1.
Pull off the road as soon as safely possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
Maintenance311
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)