USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle or transfer case/power transfer unit failure.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and cables. If you need to use cables, it is recommended that steel
wheels (of the same size and specifications) be used, as cables may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S snow chains, snow cables or equivalent on the
front axle for P235/60R17, P235/60R18, and P235/55R19 equipped
vehicles. The use of snow chains, snow cables or other traction assist
devices that are larger than SAE Class S may cause damage to your
vehicle’s wheel house, suspension and/or body.
•Do not install tire chains, cables, or optional traction devices on the
rear tires. This could cause damage to the vehicle’s wheel house or
body.
•Do not use tire chains, cables, or optional traction devices with
255/45R20 tires.
•Install cable chains securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the cables rub or bang against your
vehicle, stop and retighten the cables. If this does not work, remove
the cables to prevent damage to your vehicle.
•Remove the tire cables when they are no longer needed. Do not use
tire cables on dry roads.
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Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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To make sure that 911 Assist™ works properly:
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
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•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
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MAP DVD - Loading and
Unloading .................................. 492
Map icons .................................. 528
Map mode .................................. 527
Map preferences ....................... 526
Map updates .............................. 531
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 441
Message center ......................... 117
warning messages ........... 122, 129
Mirrors ............................... 104, 107
fold away ................................. 104
programmable memory ............ 66
side view mirrors (power) ..... 104
Moon roof .................................. 108
Motorcraftparts .............. 330, 375
MyFord Touch™ system .......... 450
MyKey .......................................... 70
N
Navigation features ................... 521
Navigation voice commands .... 531
Notifications .............................. 505
O
Octane rating ............................ 202
Overdrive ................................... 213
P
Pairing other phones ........ 409, 492
Pairing your phone ................... 491
Pairing your phone for the first
time .................................... 408, 491Parental MyKey programming ... 70
Park Assist ................................ 230
Parking brake ............................ 224
Parts (see Motorcraft
parts) ......................................... 375
Passenger Occupant
Classification Sensor ................... 53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 420
Phone redial .............................. 414
Phone settings .................. 496, 514
Phone voice commands ............ 497
Playing music (by artist,
album, genre, playlist, tracks,
similar) ...................................... 438
POI categories ........................... 523
Point of Interest (POI) ............. 523
Power distribution box (see
Fuses) ........................................ 295
Power door locks ........................ 76
Power liftgate .............................. 81
Power mirrors ........................... 104
Powerpoint ................................ 189
Power steering .......................... 258
fluid, refill capacity ................ 371
fluid, specifications ................. 371
Power Windows ......................... 103
Privacy information .......... 405, 456
Push button start system ......... 196
Putting a call on/off hold ......... 412
Q
Quick touch buttons ................. 530
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Selecting your media source
(USB, Line in, BT audio) ......... 436
Sending new text messages ..... 494
Setting a destination ................ 521
Setting a destination by
voice ........................................... 522
Setting the clock ............... 140, 510
Setting your wallpaper ............. 510
Side air curtain ........................... 58
Side-curtain airbags system ....... 58
SIRIUSsatellite radio ..... 140, 475
SIRIUS satellite radio voice
commands ................................. 478
SIRIUS Travel Link ................... 502
SIRIUS Travel Link voice
commands ................................. 504
SOS Post Crash Alert ................. 50
Spare tire (see Changing the
Tire) ........................................... 364
Spark plugs,
specifications ..................... 370, 375
Specification chart,
lubricants ................................... 371
Stability system ......................... 227
Starting your vehicle ................ 198
jump starting .......................... 283
push button start system ....... 196
Steering wheel ............................ 90
controls ...................................... 92
tilting ................................... 90–91
Supplemental Restraint System
(SRS) (see airbags) .................... 51Supported media file types ...... 487
Supported player, media
formats and metadata
information ................................ 487
SYNCcustomer support ......... 404
SYNCServices ................. 429, 498
System settings ......................... 512
T
Temperature control (see
Climate control) ........ 153, 155, 157
Text messaging ................. 415, 494
Text messaging (sending,
downloading, deleting) ..... 416, 418
Third-row power fold seat ....... 182
Tilt steering wheel ................ 90–91
Tires ........................... 341–342, 362
alignment ................................ 355
care .......................................... 341
changing .......................... 362, 364
checking the pressure ............ 351
inflating ................................... 349
label ......................................... 348
replacing .................................. 353
rotating .................................... 356
safety practices ....................... 354
sidewall information ............... 343
snow tires and chains ............ 357
spare tire ................................. 362
terminology ............................. 342
tire grades ............................... 342
treadwear ........................ 341, 351
Touchscreen features
(climate) .................................... 519
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