2013 FORD FLEX navigation

•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume
To access these settings using voice commands:
Press the voice icon; after the tone sounds, the system says
“Please say a command”. Another tone sounds to let you know
the system is listening. Say any of the following commands
Voice settings using voice commands
“Confirmation prompts off”
“Confirmation prompts on”
“Interaction mode advanced”
“Interaction mode novice”
“Media candidate lists off”
“Media candidate lists on”
“Phone candidate lists off”
“Phone candidate lists on”
“Help”
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
On-screen buttons are outlined in blue to indicate the selections that are
part of the dual mode feature. For example, if while you are in a voice
session rather than saying the command “Enter Street Name” to change the
field, you can press “Street” and the voice session does not end. Instead, the
voice system changes to the Street field and asks you to say the street
name. The buttons not outlined in blue cannot be used as voice commands;
if they are touched during a voice session, the voice session is canceled. For
example:
462MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

From the Navigation home screen, you can choose from the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest (POI)
•Emergency
•Street Address
•Intersection
•Cancel Route
Some of the voice commands that are available while viewing this screen
are:
“DESTINATION”
“Destination my home”
“Destination street address”
“Destination favorites”
“Destination previous destinations”
“Destination POI”
“Destination intersection”
“Destination emergency”
If you choose Street Address from the navigation screen, you can choose
from the following:
•Number
•City
•Street Name
•State/Prov
MyFord Touch™463
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Some of the voice commands that are available while viewing this screen
are:
“STREET ADDRESS”
“Enter house number”
“Change house number”
“Enter street name”
“Change street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
If you choose Points of Interest from the navigation screen, you can
choose from the following:
•Search Area
•Search By Name
•Fuel Station
•AT M
•All Restaurants
•Accommodations
•Parking
Some of the voice commands that are available while viewing this screen
are:
“POINTS OF INTEREST” or “POI”
“Destination ”
“Search by name”
“Search by category”
“Change search area”
Note:These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
464MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

If you choose Intersection from the navigation screen, you can choose
from the following:
•1st Street
•2nd Street
•City
•State/Prov
Some of the voice commands that are available while viewing this screen
are:
“INTERSECTION”
“Enter first street name”
“Change first street name”
“Enter second street name”
“Change second street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
The dual mode feature is also available when the voice system displays a
list of items to pick from during a voice session, where you would be able
to touch the line item or say “Line 2”. If a command is not understood or
there are multiple options, the system returns a list for you to choose
from.
ENTERTAINMENT
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browsing Device Content
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
MyFord Touch™465
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
The card slot can be used for your navigation card (if equipped). Refer
toNavigation system (if equipped)later in this chapter for more
information.
The slot is located either in the center console
or behind a small access door in the
instrument panel. To access and play music
from your SD card slot, press the lower left
corner of the touchscreen.
SD logo is a trademark of SD-3C,
LLC.
USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner
of the touchscreen.
This feature allows you to plug in media playing devices, memory sticks,
flash/thumb drives and also charge devices if they support this feature.
MyFord Touch™483
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

INFORMATION
Under the Information menu, you can access features such as SYNC
Services, SIRIUSTravel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the touchscreen
with the green tab.
SYNC Services (If Equipped, U.S. Only)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phonesection for pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
498MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to
request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with the navigation system, press the
Information button.
If your vehicle is not equipped with the navigation system, press the
green tab on your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNC
Services using your phone.
MyFord Touch™499
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

2. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is complete, the phone call is automatically ended.
If your vehicle is not equipped with the navigation feature:
•Turn-by-turn directions appear in the infotainment display, in the
status bar of your touchscreen system and also on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•When on an active route, you can select Route Summary or Route
Status using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
500MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)