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They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is equipped with a message center which displays a message
at the proper oil change service interval; the interval is one year or
10000 miles (16000 kilometers) under normal driving conditions. When
ENGINE OIL CHANGE DUE NEXT SERVICE or OIL CHANGE REQUIRED
appears in the message center display, it’s time for an oil change; the oil
change must be done within two weeks or 500 miles (800 kilometers) of
the ENGINE OIL CHANGE DUE NEXT SERVICE or OIL CHANGE
REQUIRED message appearing. The oil minder system must be reset after
each oil change; refer to theInstrument Clusterchapter.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the using only genuine Ford, Motorcraftor
Ford-authorized remanufactured replacement for parts because they are
engineered for your vehicle.
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NORMAL SCHEDULED MAINTENANCE AND LOG
Your vehicle is equipped with a oil minder system that indicates when
the engine oil should be changed under normal operating conditions.
This means you won’t have to remember to change the oil on a
mileage-based schedule; the vehicle lets you know when an oil change is
due by displaying ENGINE OIL CHANGE DUE NEXT SERVICE or OIL
CHANGE REQUIRED in the message center.
Normal Scheduled Maintenance*
Every 10000 miles
(16000 km) or
12 monthsChange engine oil and filter.**
Rotate tires, inspect tire wear and measure tread
depth.
Perform multi-point inspection (recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends. Lubricate if equipped with
grease fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your oil minder system after each engine oil and filter change;
refer to theInstrument Clusterchapter.
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Using a camper or car-top carrier
As required Change engine oil and filter as indicated by
message center and perform services listed in
Normal Scheduled Maintenance chart.
*
*
Reset your oil life monitor system after each engine oil and filter
change; refer to theInstrument Clusterchapter.
Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial use (i.e. Delivery, Taxi, Patrol Car or Livery)
Inspect frequently,
service as requiredReplace cabin air filter.
Replace engine air filter.
Every 300 hours of
engine operation
*Change engine oil and filter.**
Every 60000 miles
(96000 km)Replace spark plugs.
*Engine hour meter installation is recommended for these conditions.
**Reset your oil life monitor system after each engine oil and filter
change; refer to theInstrument Clusterchapter.
Operating in Dusty or Sandy Conditions Such as Unpaved or
Dusty Roads
Inspect frequently,
service as requiredReplace cabin air filter.
Replace engine air filter.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
*
*
Reset your oil life monitor system after each engine oil and filter
change; refer to theInstrument Clusterchapter.
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Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will
not access the system data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist(if equipped), Vehicle Health Report (if
equipped), and Traffic, Directions and Information (if equipped).
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and “Listening” appears in
the display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
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When you select: You can:
Phonebook1,2Allows you to access your downloaded phonebook.
1. Press OK to confirm and enter. If your
phonebook has fewer than 255 listings, they
appear alphabetically in flat file mode. If there are
more, they are organized into alphabetical
categories.
2. Scroll until the desired contact appears, then
press OK.
3. Press OK or the phone button.
Text Message
1Enables you to send, download and delete text
messages.
Phone Settings
1Allows you to view your phone’s status, set ring
tones, select your message notification, change
phone book entries and automatically download
your cellular phone among other features.
SYNC Services
3Access the SYNC services portal where you can
request various types of information, traffic
reports and directions.
911 Assist
4Place an emergency call to a 911 operator for you
after an accident (if the feature is used properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile applications
on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, U.S. only.
4If equipped, U.S. and Canada only.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as “primary” as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*Pair additional phones to the system.
1. Press OK to select, then again when Find
SYNC appears in the display.
2. Follow the directions in your phone’s user
guide to put your phone into discovery mode.
A six-digit PIN appears in the display.
3. When prompted on your phone’s display,
enter the six-digit PIN provided by SYNC.
4. When Set As Primary Phone? appears,
press OK. Scroll to toggle between Yes and
No, then press OK.
5. Depending on the functionality of your
phone, you may be asked additional questions
(i.e. if you would like to download your
phonebook). Scroll and use OK to select your
responses.
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Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose between English, Francais and
Espanol. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
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If you select: You can:
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install Application?Install applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FDN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com or www.syncmaroute.ca.
•SYNC Services (if equipped, U.S. only): Provides access to traffic,
directions and information such as travel, horoscopes, stock prices and
more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, U.S. only): Provides a diagnostic
and maintenance report card of your vehicle.
•SYNC AppLink™: Allows you to connect to and use certain
applications such as Pandora and Stitcher (if your phone is
compatible).
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