If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12 volt battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
Note:If your vehicle has the push button start system, press the
stop/start button twice to reactivate the fuel system.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm soft shifts, firm shifts or both. This operation
is considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
Preparing Your Vehicle
Note:Use only a 12 volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system
1. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehicles do not touch. Set the parking brake on both vehicles
and stay clear of the engine cooling fan and other moving parts.
2. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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The high-current fuses are coded as follows:
Fuse/Relay
NumberFuse Amp
RatingProtected Components
F1 40A* Anti-lock brake system pump
F2 50A* Transmission control module
F3 40A* Engine cooling fan relay and
motor
F4 40A* Heater blower relay and motor
F5 60A* Passenger compartment fuse
panel
F6 30A* Body control module – door locks
F7 60A* Passenger compartment fuse
panel (ignition relay)
F8 40A* Powertrain control module, Power
distribution box
F9 20A* Anti-lock brake system module
valve
F10 30A* Starter inhibit relay, Starter motor
F11 30A* Electronic fuel pump relay, Fuel
tank, Ignition coil
F12 — Not used
F13 — Not used
F14 — Not used
F15 — Not used
F16 — Not used
F17 20A** High beam relay
F18 — Not used
F19 20A** Low beam relay
F20 15A** Heated exhaust gas oxygen
sensor, Catalyst module sensor
F21 7.5A** Low and High beams coil relay
control
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Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
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911 Assist
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
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Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time (about 10 seconds) to cancel the
call. Failure to cancel the call results in SYNC attempting to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
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If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or crash
to assist 911 operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not turn the feature on.
Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report privacy notice.
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Engine fan .................................198
Engine oil
dipstick ....................................199
filter, specifications ................258
refill capacities ........................255
specifications ..........................255
Event data recording ..................10
Exhaust fumes ..........................132
F
Fan, Engine Cooling .................198
Flexible Fuel Vehicle
(FFV) .........................................134
Floor mats .................................173
Fluid capacities .........................255
Fuel
cap ...........................................138
capacity ...................................255
choosing the right fuel ...........135
filler funnel .............................136
filling your vehicle with fuel ..138
filter, specifications ........203, 258
fuel pump shut-off ..................176
octane rating ...................135, 254
quality ......................................135
running out of fuel .................136
safety information relating to
automotive fuels .....................134
Fuel and distance computer ......94
outside temperature
indicator ....................................94
to empty indicator ....................94
trip distance ..............................94
trip/reset button .......................94
Fuel - flex fuel vehicle
(FFV) .........................................134
Fuses ..................................188–189G
Gas cap (see Fuel cap) ............138
Gauges .........................................86
odometer ...................................94
trip odometer ............................94
H
Hazard flashers .........................176
Headlamps
aiming ......................................209
bulb specifications ..................218
high beam .................................77
replacing bulbs .......................211
Head restraints .........................119
Heating ......................................113
Hill start assist ..........................150
Hood ..........................................197
I
Ignition ...............................129, 254
Inspection/maintenance (I/M)
testing ........................................142
Instrument panel
cleaning ...................................223
cluster ........................................87
Intelligent Access Key ................56
J
Jack ............................................248
positioning ...............................248
storage .....................................248
Joining two calls
(multiparty/conference call) ....290
Jump-starting your vehicle ......177
338Index
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