
To Access Using Voice Commands
1. Press the voice icon.
2. When prompted, say “Mobile Apps”.
3. Say the name of the application after the tone.
4. The app should start. While an app is running through SYNC, you can
press the voice button and speak commands specific to the app, such
as “Play Station Quickmix”. Say “Help” to discover available voice
commands.
USING SYNC WITH YOUR MEDIA PLAYER
You can access and play music from your digital music player over the
vehicle’s speaker system using the system’s media menu or voice
commands. You can also sort and play your music by specific categories,
such as artists, albums, etc.
SYNC is capable of hosting nearly any digital media player including:
iPod, Zune™, Plays from device players, and most USB drives. SYNC also
supports audio formats such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media Player via the USB Port
Note:If your digital media player has a power switch, ensure that the
device is turned on.
To connect using voice commands:
1. Plug the device into the vehicle’s USB port.
2. Press the voice icon and when prompted, say “USB”.
3. You can now play music by saying any of the appropriate voice
commands. See the media voice commands.
To connect using the system menu:
1. Plug the device into the vehicle’s USB port.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll until Select Source appears and press OK.
4. Scroll to select USB and press OK.
5. Depending on how many digital media files are on your connected
device, Indexing may appear in the radio display. When indexing is
complete, the screen returns to the Play Menu.
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Voice command guide
“Similar Music”The system compiles a playlist and then plays
similar music to what is currently playing
from the USB port using indexed metadata
information.
“Search/Play
Artist/Track/Album”The system searches for a specific
artist/track/album from the music indexed
through the USB port.
“Refine”This allows you to make your previous
command more specific. For example, if you
asked to search and play all music by a
certain artist, you could then say “refine
album” and choose a specific album from the
list to view. If you then select Play, the system
only plays music from that specific album.
Press the voice icon and when prompted say “Bluetooth Audio” and then
any of the following:
“BLUETOOTH AUDIO”
“(Phone) (Media) (Bluetooth) Connections”
“Pause”
“Play”
“Play next track ”
“Play previous track ”
Media Menu Features
The media menu allows you to select your media source, how to play
your music (by artist, genre, shuffle, repeat, etc.), and also to add,
connect or delete devices.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to cycle through:
When you select: You can:
Play MenuPlay your music by artist, album, genre, playlists,
tracks, similar music or to simply, play all. You can
also choose to Explore USB to view the supported
digital music files on your playing device.
See Play Menu later in this section for more
information.
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When you select: You can:
Select SourceSYNC USB:Press OK to access music plugged
into your USB port. You can also plug in devices to
charge them (if supported by your device). Once
connected, the system indexes any readable media
files. (The time required to complete this depends
on the size of the media content being indexed.) If
Autoplay is on, you can access media files
randomly as they are indexed. If turned off,
indexed media is not available until the indexing
process is complete. SYNC is capable of indexing
thousands of average size media and notifies you if
the maximum indexing file size is reached.
Bluetooth Audio: This is a phone-dependent
feature which allows you to stream music playing
on your Bluetooth-enabled phone. If supported by
your device, you can press SEEK to play the
previous or next track.
SYNC Line In:Press OK to select and play music
from your portable music player over the vehicle’s
speakers.
Note:If you have already connected a device to
the USB port, you cannot access the line in
feature. Some digital media players require both
USB and line in ports to stream data and music
separately.
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When you select: You can:
ApplicationDownload new software applications (if available)
and then load the desired applications through
your USB port. See the web site for more
information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the SYNCmyphone
feature available on the website.
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USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
property rights in and to the content which may be accessed through use
of the SOFTWARE is the property of the respective content owner and
may be protected by applicable copyright or other intellectual property
laws and treaties. This EULA grants you no rights to use such content.
All rights not specifically granted under this EULA are reserved by MS,
Microsoft Corporation, FORD MOTOR COMPANY, third party software
and service providers, their affiliates and suppliers. Use of any on-line
services which may be accessed through the SOFTWARE may be
governed by the respective terms of use relating to such services. If this
SOFTWARE contains documentation that is provided only in electronic
form, you may print one copy of such electronic documentation.
EXPORT RESTRICTIONS:You acknowledge that the SOFTWARE is
subject to U.S. and European Union export jurisdiction. You agree to
comply with all applicable international and national laws that apply to
the SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by U.S.
and other governments. For additional information, see
http://www.microsoft.com/exporting/.
TRADEMARKS:This EULA does not grant you any rights in connection
with any trademarks or service marks of FORD MOTOR COMPANY, MS,
Microsoft Corporation, third party software or service providers, their
affiliates or suppliers.
PRODUCT SUPPORT:Product support for the SOFTWARE is not
provided by MS, its parent corporation Microsoft Corporation, or their
affiliates or subsidiaries. For product support, please refer to FORD
MOTOR COMPANY instructions provided in the documentation for the
DEVICE. Should you have any questions concerning this EULA, or if you
desire to contact FORD MOTOR COMPANY for any other reason, please
refer to the address provided in the documentation for the DEVICE.
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911 Assist™ ..............................338
A
ABS (see Brakes) .....................148
Accessing call history/phone
book during active call .............328
Accessing your media menu
features ......................................350
Accessing your phone menu
features ......................................329
Active call menu options .........328
Advanced menu options ...336, 357
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................336
Air cleaner filter ...............236, 280
Air conditioning ..........................88
manual heating and air
conditioning system .................88
Air filter .............................236, 280
Air suspension ...........................171
Antifreeze (see Engine
coolant) .....................................219
Anti-lock brake system
(see Brakes) ..............................148
AppLink™ .................................346
Audio system
Single CD ............................79–80
Audio system (see Radio) ...79–80
Automatic transmission ....136–137
fluid, adding ............................223
fluid, checking ........................223
fluid, refill capacities ..............277
fluid, specification ..................264
Auxiliary input jack (Line in) ....82Auxiliary powerpoint ................101
Axle ............................143, 207, 226
lubricant specifications ..........264
refill capacities ........................277
B
Battery .......................................233
acid, treating emergencies .....233
jumping a disabled battery ....185
maintenance-free ....................233
replacement, specifications ...280
servicing ..................................233
Booster seats ...............................31
Brakelamp
bulb replacement ....................239
Brakes ........................147–148, 208
adjustment ..............................211
anti-lock ...................................148
anti-lock brake system (ABS)
warning light ...........................148
brake warning light ................148
fluid, checking and adding ....229
fluid, specifications .................264
parking ....................158, 161, 211
shift interlock ..........................136
trailer .......................................176
Bulbs ..........................................241
C
Catalytic converter
(see Emission control) .............213
CD ..........................................79–80
CD player ....................................77
Cell phone use ............................12
Child safety seats
attaching with tether straps ....36
LATCH .......................................36
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for adults .................42–43, 45, 47
for children .........................28, 33
safety belt maintenance ...........51
seat belt maintenance ..............51
warning light and chime ..........48
Safety restraints - LATCH
anchors ........................................36
Safety seats for children ......28, 33
Safety Compliance
Certification Label ....................281
Seat belts (see Safety
restraints) ....................................42
Seats
child safety seats ................28, 33
front seats .................................96
heated ........................................99
Selecting your media source
(USB, Line in, BT audio) .........350
Setting the clock ...................79–80
Spark plugs,
specifications .....................263, 280
Specification chart, lubricants..264
Starting your vehicle ........103, 105
jump starting ..........................185
Steering .....................................212
Steering wheel ............................54
controls ......................................54
tilting .........................................54
Suspension ........................171, 214
SYNC® AppLink™ ...................346
SYNC® customer support ........320
SYNC® Services ........................343
T
Tail lamps
bulb replacement ....................239Temperature control
(see Climate control) .................88
Text messaging .........................331
Text messaging (sending,
downloading, deleting) .....331, 333
Tilt steering wheel ......................54
Tires ...........................................252
Towing .......................................175
trailer towing ..........................175
wrecker ....................................179
Traction control ........................164
Traffic, Directions and
Information ................................343
Transmission .....................132, 136
automatic operation ...............136
brake-shift interlock (BSI) ....136
fluid, checking and adding
(automatic) .............................223
fluid, checking and adding
(manual) .................................225
fluid, refill capacities ..............277
lubricant specifications ..........264
manual operation ....................132
Turn signal ..................................58
U
Upfitter controls .......................172
UREA .........................................120
USB port ......................................84
Using privacy mode ..................328
V
Vehicle health report ................341
Vehicle Identification Number
(VIN) ..................................281–282
Vehicle loading ..........................174
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