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SEVERE SERVICE - ON/OFF ROAD IN DIRTY CONDITIONS OR 20000 MILES (32000 KM) OR FEWER
ANNUALLY (Continued)
(Miles, kilometers or months - whichever occurs first)
Miles (x 1000) 55 60 65 70 75 80 85 90 95 100
Kilometers (x 1000) 88 96 104 112 120 128 136 144 152 160
Months 33 36 39 42 45 48 51 54 57 60
Driveshaft
Slip joint - inspect boot; U-joint - lubricate (SPL) Every 25000 miles (40000 km) or six months (whichever comes
first)
U-joint and slip joint - lubricate (non-SPL) Every 5000–8000 miles (8000–12000 km) or three months
(whichever comes first)
Clutch
Release bearing/shafts/fork - lubricate••••••••••
Transmission
Automatic and Auto-shift See transmission operator’s manual.
Non-Eaton-Fuller manual - check level••••••••••
Eaton-Fuller manual - petroleum oil - change•••
Eaton-Fuller manual - synthetic oil - change••
Rear Axle
Eaton/Dana/Spicer - check level••••••••••
Eaton/Dana/Spicer - petroleum oil - change•••
Eaton/Dana/Spicer - synthetic oil - change••
Meritor - check level Every 5000 miles (8000 km), once a month, or fleet
maintenance interval (whichever comes first). For continuous
heavy-duty operation, check level every 1000 miles (1600 km).
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SEVERE SERVICE - ON/OFF ROAD IN DIRTY CONDITIONS OR 20000 MILES (32000 KM) OR FEWER
ANNUALLY (Continued)
(Miles, kilometers or months - whichever occurs first)
Miles (x 1000) 55 60 65 70 75 80 85 90 95 100
Kilometers (x 1000) 88 96 104 112 120 128 136 144 152 160
Months 33 36 39 42 45 48 51 54 57 60
Meritor - filter change Every 100000 miles (160000 km)
Meritor - petroleum oil - change Every 25000 miles (40000 km) or annually (whichever comes
first)
Meritor - synthetic oil - change Every 100000 miles (160000 km) or annually (whichever comes
first)
Cab Components
Door hinges/latches/strikers/lock cylinders - lubricate•••
Seat adjuster slides - lubricate•••
Diesel Exhaust Fluid (DEF) System
Check and refill DEF system••••••••••
Note:If your vehicle is equipped with a gasoline engine, the engine oil and filter changes should
observe the normal schedule unless conditions, such as low-speed operation or stationary use, exist
where a schedule based on engine hours is recommended. In this type of schedule, the engine oil
and filter should be replaced every 250 engine hours.
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Maintenance Record Retention and Service Log
MAINTENANCE SERVICES AND RECORD RETENTION
The maintenance record form which follows is for your convenience. In addition to recording the services performed, you should
retain copies of your receipts for the services. You also should keep records of any emission control systems maintenance
services performed on your vehicle.
Maintenance Record
Warranty
Start Date ______________________________________ Engine Displacement ______________________________________
Vehicle
Identification
Number _________________________________________ Owner Name ___________________________________________
IMPORTANT — This document should remain with the vehicle at all times.
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SYNC is an in-vehicle communications system that works with your
Bluetooth-enabled cellular phone and portable media player. This allows
you to:
•Make and receive calls.
•Access and play music from your portable music player.
•Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic,
Directions & Information) (if equipped).
•Use applications, such as Pandora and Stitcher, via SYNC AppLink™
(if applicable).
•Access phonebook contacts and music via voice commands.
•Stream music from your connected phone.
•Text message.
•Use the advanced voice recognition system.
•USB device charging (if your device supports this).
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GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call: 1–888–270–1055.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions
and Information.
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USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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When you
select:You can:
Call HistoryAccess your call history log.
1. Press OK to select, then scroll through your call
history options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the
display.
3. Press the phone button to call the selection.
ReturnExit the current menu.
Accessing Features through the Phone Menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as access phone
and system settings. You can also access advanced features, such as 911
Assist, Vehicle Health Report and SYNC Services.
1. Press the phone button to enter the Phone Menu.
2. Scroll to cycle through:
When you
select:You can:
Phone
RedialRedial the last number called (if available). Press OK to
select, then press OK again to confirm.
Call History
1Allows you to access any previously dialed, received or
missed calls while your phone has been connected to
the system.
1. Press OK to select.
2. Scroll to select from Call History Incoming, Call
History Outgoing or Call History Missed. Press OK
make your selection.
3. Press OK or the phone button to call the desired
selection.
Note:The system attempts to automatically
re-download your phone book and call history each
time your phone connects to SYNC (if the auto
download feature is on and your Bluetooth-enabled
cellular phone supports this feature).
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