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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to
another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
282Customer Assistance
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, seeChanging the
Vehicle Batteryin theMaintenancechapter.
The high-current fuses are coded as follows:
Fuse or relay
locationFuse amp
ratingProtected circuits
1 Relay Blower motor
2 — Not used
3 Relay Urea heaters (diesel engine)
4 — Not used
5 Relay Rear window defroster, Heated
mirrors
6 — Not used
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GENERAL INFORMATION
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
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Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP.
2. Block the wheels.
OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom left corner of the instrument
panel.
2. Go to the front of the vehicle to
release the auxiliary latch located
at the top center of the grille.
Slide the handle left to release
the auxiliary latch.
3. Lift the hood until the lift
cylinders hold it open.
BRAKE
HOOD
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UNDER HOOD OVERVIEW
Refer to the diesel supplement for diesel engine component locations.
6.2L V8 Gasoline Engine
A. Windshield washer fluid reservoir
B. Engine oil dipstick
C. Automatic transmission fluid dipstick
D. Brake fluid reservoir
E. Engine coolant reservoir
F. Power distribution box
G. Air filter assembly
H. Power steering fluid reservoir
I. Engine oil filler cap
J. Battery
ADFEBC
GHIJ
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6.8L V10 Gasoline Engine
A. Windshield washer fluid reservoir
B. Battery
C. Automatic transmission fluid dipstick
D. Engine oil filler cap
E. Engine oil dipstick
F. Power steering fluid reservoir
G. Brake fluid reservoir
H. Engine coolant reservoir
I. Air filter assembly
J. Power distribution box
ABCEHIJFDG
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ENGINE OIL DIPSTICK
A.–MIN
B. – MAX
ENGINE OIL CHECK
Note:For diesel engine information, refer to the diesel supplement.
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick. See the
Under Hood Overviewin this chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
If the oil level is between the lower and upper holes, the oil level is
acceptable. DO NOT ADD OIL.
If the oil level is below the lower hole, add enough oil to raise the level
within the lower and upper holes.
Oil levels above the upper hole may cause engine damage. Some oil must
be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
AB
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Adding Engine Oil
Note:Do not remove the engine oil level dipstick or the filler cap when
the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine
and emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the normal range, add engine oil
that meets Ford specifications. SeeCapacities and Specificationsfor
more information. Remove the engine oil filler cap and use a funnel to
pour the engine oil into the opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until three clicks are heard or until the cap is fully seated.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.
The coolant concentration should be maintained within 48% to 50%, which
equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240 available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
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