Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
MyFord Touch® (If Equipped)491
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
SIRIUS troubleshooting tips
Radio display Condition Possible action
Unsubscribed Channel. Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
492MyFord Touch® (If Equipped)
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
Playing Music from Your Device
Insert your device and select theSD CardorUSBtab once the system
recognizes it. You can then select from the following options:
Repeatreplays the currently playing song or album.
Shuffleplays music on the selected album or folder in random order.
Similar Musicallows you to choose music similar to what is currently
playing.
More Infodisplays information such as current track, artist name,
album and genre.
Optionsallows you to view and adjust various media settings.
•Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
•Media Player Settingsallows you to select more settings, which is
underMedia Player.SeeSettings.
•Device Informationdisplays software and firmware information
about the currently connected media device.
•Update Media Indexindexes your device each time you connect it
to make sure you have the latest voice commands available for all
media on the device.
Browseallows you to view the contents of the device. It also allows you
to search by categories, such as genre, artist or album.
If you want to view song information such as Title, Artist, File, Folder,
Album, and Genre, touch the on-screen album art.
You can also touchWhat’s Playingto hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
MyFord Touch® (If Equipped)495
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
3. If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN displayed on
the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information on
your phone’s capability, see your phone’s manual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1. Press thePhonecorner of the touchscreen >Settings>BT
Devices>Add Device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is
in the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful. The system asks you if you want to download
your phonebook.
SYNC may prompt you with more phone options. For more information on
your phone’s capability, see your phone’s user guide and visit the website.
Making Calls
Press the voice button on your steering wheel controls. When
prompted, say, “Call
number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it is available.
Accept the call by pressingAccepton the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressingRejecton the touchscreen or by
pressing and holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
502MyFord Touch® (If Equipped)
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
Text Messaging
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
Note:Certain features in text messaging are speed-dependent and not
available when your vehicle is traveling at speeds over 3 mph (5 km/h).
Note:SYNC does not download read text messages from your phone.
You can send and receive text messages using Bluetooth, read them
aloud and translate text messaging acronyms, such as LOL.
1. Touch the top left corner of the display to access thePhonemenu.
2. SelectMessaging.
3. Choose from the following:
•Listen(speaker icon)
•Dial
•Send Text
•Vi e w
•Delete.
Composing a Text Message
Note:This is a speed-dependent feature. It is unavailable when your
vehicle is traveling at speeds over 3 mph (5 km/h).
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access thePhonemenu.
2. TouchMessaging>Send Text.
3. Enter a phone number or choose from your phone book.
4. You can select from the following options:
•Sendwhich sends the message as it is.
•Edit Textallows you to customize the pre-defined message or
create a message on your own.
You can then preview the message, verify the recipient as well as update
the message list, and send it to a connected device (such as a USB
drive).
504MyFord Touch® (If Equipped)
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
Pre-defined Text Message Options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there.
OK
Ye s
No
Thanks
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
•Vi e wto view the text message.
•Listenfor SYNC to read the message to you.
•Dialto call the contact.
•Ignoreto exit the screen.
Note:If you selectVi e wand your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
Phone Settings
PressPhone>Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add or delete a device, as well as
save it as a favorite.
MyFord Touch® (If Equipped)505
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressServices.
1. SelectConnect to Servicesto initiate an outgoing call to SYNC
Services using your paired and connected Bluetooth-enabled cellular
phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. The system may prompt you to speak with
an operator when it has difficulty matching your voice request. The
live operator can assist you by searching for businesses by name or
by category, residential addresses by street address or by name or
specific street intersections. Operator Assist is a feature of your
SYNC Services subscription. For more information on Operator
Assist, visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•
When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view the
Route Summary Turn Listor theRoute Status ETA.You can also
turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and the system delivers a new
route to your vehicle.
510MyFord Touch® (If Equipped)
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)
“TRAVEL LINK”
“College basketball
schedule”“Motor sports order” “NHL schedule”
“College basketball
scores”“Motor sports
schedule”“NHL scores”
“College football
headlines”“Movie listings” “Traffic”
“College football
schedule”“My team headlines” “Weather”
“College football
scores”“My teams schedule” “Weather map”
“Fuel prices” “My teams scores” “WNBA headlines”
“Golf headlines” “NBA headlines” “WNBA schedule”
“Golf leaderboard” “NBA schedule” “WNBA scores”
Alerts
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressAlerts,and then choose from any of the following services:
•Vi e wthe message.
•Deletethe message.
•Delete Allmessages.
This screen displays any system messages (such as an SD card fault).
Note:
The system alerts you to any messages by turning the information
icon yellow. After you read or delete the messages, the icon returns to
white.
Calendar
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressCalendar.You can view the current calendar by day, week or
month.
MyFord Touch® (If Equipped)515
2013 F-250/350/450/550(f23)
Owners Guide gf, 3rd Printing, December 2012
USA(fus)