ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S. : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
Roadside Emergencies285
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)
Low tire
pressure
warning lightPossible cause Customer action required
Flashing
warning lightSpare tire in use Repair the damaged road wheel/tire
and reinstall it on the vehicle to
restore system functionality. For a
description on how the system
functions, refer toWhen your
temporary spare tire is installedin
this section.
TPMS
malfunctionIf the tires are properly inflated and
the spare tire is not in use but the
light remains on, contact your
authorized dealer as soon as possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system monitors tire pressure in each
pneumatic tire. While driving in a normal manner, a typical passenger
tire inflation pressure may increase approximately 2 to 4 psi (14 to
28 kPa) from a cold start situation. If the vehicle is stationary overnight
with the outside temperature significantly lower than the daytime
temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. (If one or more tires
are flat, repair as necessary.) Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
372Wheels and Tires
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)
A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
•exceed 50 mph (80 km/h).
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use snow chains on the end of the vehicle with the dissimilar spare
tire.
•use more than one dissimilar spare tire at a time.
•use commercial car washing equipment.
•try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
376Wheels and Tires
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to avoid
the danger of being hit when operating the jack or changing the wheel.
WARNING:Always use the jack provided as original equipment with
your vehicle. If using a jack other than the one provided as original
equipment with your vehicle, make sure the jack capacity is adequate for
the vehicle weight, including any vehicle cargo or modifications.
WARNING:Disable the power running boards (if equipped) before
jacking, lifting, or placing any object under the vehicle. Never place
your hand between the power running board and the vehicle as extended
power running boards will retract when the doors are closed. Failure to
follow these instructions may result in personal injury.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
Park on a level surface, activate the hazard flashers and set the parking
brake. Then, place the transmission selector lever in positionPand turn
the engine off.
Location of the spare tire and tools
The spare tire is located under the vehicle, just forward of the rear
bumper. The jack, jack handle and lug wrench are located in the
following locations:
Body Style Location
Regular Cab Attached to a floor bracket behind/under
the driver’s seat (for easier access move
the driver seat forward)
SuperCab Attached to a floor bracket under the
rear seat on the driver’s side
SuperCrew In a plastic box in the floor under the
rear seat
378Wheels and Tires
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)
4. Slide the retainer through the center of the wheel.
5. Block the diagonally opposite
wheel.
•Obtain the spare tire and jack from their storage locations.Note:The
F-150 SVT Raptor also includes a chock, saddle extension and wing
bolt.
•Use the tip of the lug wrench to remove any wheel trim that is
blocking the lug nuts.
6. Loosen each wheel lug nut one-half turn counterclockwise, but do not
remove them until the wheel is raised off the ground.
Note:For the F-150 SVT Raptor, install the saddle extension on the jack
as shown in the jack usage and storage instructions.
7. Position the jack according to the following guides and turn the jack
handle clockwise until the wheel is completely off the ground.
•Front
Note:Use the frame rail as the jacking location point, NOT the control
arm.
Note:For the F-150 SVT Raptor, you must always use the jack saddle
extension.
380Wheels and Tires
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)
•Rear
Jack at the specified locations to avoid damage to the vehicle.
8. Remove the lug nuts with the lug wrench.
9. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
10. Lower the wheel by turning the jack handle counterclockwise.
11. Remove the jack and fully tighten the lug nuts in the order shown.
SeeWheel Lug Nut Torque Specificationslater in this chapter for the
proper lug nut torque specification:
•Six lug nut wheel
1
3
54
6
2
Wheels and Tires381
2013 F-150(f12)
Owners Guide gf, 1st Printing
USA(fus)