2013 FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS fuel

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, if provided with the vehicle
(except vehicles that have been supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver 5 gallons (18.9L) of fuel to a
disabled vehicle. Fuel delivery service is limited to two no-charge
occurrences within a 12-month period.
•towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
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You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Components
1 5A* Power brake assist module –
Hydromax
2 10A* A/C compressor clutch
3 20A* A/C clutch relay coil, Mass air
flow sensor with intake air
temperature, Vapor management
valve, Engine heated exhaust gas
oxygen sensor #11 and #21,
Catalyst monitor sensor
4 5A* Powertrain control module
memory
5 20A* Powertrain control module power
6 20A* Park lamp feeds, Instrument panel
fuse #41, Warning chime module,
Trailer tow running lamp relay
coil, Instrument panel dimmer
module
7 20A* Ignition coils, Radio capacitors
8 30A* Hydromax – Anti-lock brake
system module
9 10A* Starter main relay coil, Starter
ground relay coil
10 20A* Daytime running lamps
11 20A* Fuel pump relay coil, Powertrain
control module power
12 25A* Trailer tow back-up lamps feed,
Instrument panel - backup lamp
feed
13 30A** Trailer tow electric brake
controller feed
14 60A** Instrument panel battery feed
(fuse #9, 15, 21)
15 20A** Trailer tow park lamps
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
16 60A** Anti-lock brake system module –
Hydromax
40A** Anti-lock brake system module –
Hydroboost
17 20A** Horn feed
18 20A** Transmission control indicator
light, Tow/haul switch, Backup
lamp feed
19 — Not used
20 30A** Powertrain control module relay
coil, Powertrain control module
relay (Power distribution box
fuses#3,5,7,18)
21 20A** Fuel pump motor, Fuel injectors
22 20A** Diagnostic tool connector, Cigar
lighter feed
23 40A** Blower motor feed
24 50A** Instrument panel battery feed
(fuses #4, 10, 16, 22)
25 40A** Ignition switch feed (Instrument
panel fuses #1, 5, 7, 11, 13, 14,
17, 19, 23; Power distribution box
fuses #9, 11)
26 40A** Ignition switch feed (Instrument
panel fuses #5, 11, 17, 23, 26, 38)
27 30A** Multi-function switch (headlamps)
28 30A** Starter solenoid
29 60A** Power brake assist motor –
Hydromax
40A** Anti-lock brake system module –
Hydroboost
R1 — A/C clutch relay
R2 — Fuel pump relay
R3 — Horn relay
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
R4 — Starter relay
R5 — Blower motor relay
R6 — Powertrain control module relay
Diode 1 — Fuel pump diode
Diode 2 — A/C clutch diode
* Mini Fuses ** Maxi Fuses
Diode and Relay Module
The module box is located by the power distribution box in front of the
radiator in the engine compartment.
The components are coded as follows:
Relay Location Description
1 One touch integrated start (ATO diode)
2 Not used
3 Not used
4 Daytime running lamps power relay
5 Hydromax – brake on/off signal isolating relay
6 Reverse lamps relay
7 Starter ground relay
8 Trailer tow parking lamps relay
1
4 5 7
6 8
2
3
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
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