2013 FORD EXPLORER reset

Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately 10 minutes
of all recent system activity. The log profile and other system data may
be used to improve the system and help diagnose any problems that may
occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in the
vehicle when the cellular phone or media player is connected. If you no
longer plan to use the system or the vehicle, we recommend you perform
a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNCmodule. Ford Motor Company and Ford of Canada
will not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
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ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY (IF EQUIPPED)
The infotainment display is located on the right side of your instrument
cluster. It allows you to view and make minor adjustments to active
modes without taking your hands off the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
•In phone mode, you can accept or reject an incoming call.
•In navigation mode (if equipped), you can view the current route or
activate a route.
•In climate mode, the driver side temperature can bet set as well as fan
speed.
Use the OK and arrow buttons on
the right side of your steering wheel
to scroll through the available
modes:
Entertainment
Phone
km/h
80
60
40
20
0
20
0 40 60 80
100120140160180
200
220
100120140
MPH
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“BROWSE” within Devices
“Browse USB”
“Help”
1If you have said “Browse”, you can then say any commands in the
following chart.
2If equipped with SIRIUSsatellite radio
“BROWSE”
“ games”*
“CD track list”
“SD card”
“Sirius channel guide”*
“USB”
“Help”
*If equipped with SIRIUSsatellite radio
For a complete list of “Browse” voice commands, refer toUSB and SD
card voice commandsandBluetooth audio voice commandsin the
following sections.
AM/FM Radio
Press the lower left corner of the touchscreen and then select
theAMorFMtab.
To change between AM and FM, just touch one of the tabs. To
change between AM1/AM AST or the FM/FM1/FM2/FM AST presets,
repeatedly touch the lower left corner of the touchscreen.
When you select: You can:
One of the memory
preset areas (on the
right side of the
screen)Save a station by pressing and holding one of
the memory preset areas. There is a brief
mute while the station is being saved, then
sound returns when it’s done.
Direct Tune Enter the desired station number when
prompted. Press Enter.
Browse View a list of all available stations. Scroll and
select the desired station.
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When you select: You can:
HD Radio Turn the feature on. This enables you to
receive radio broadcasts digitally (where
available), providing free, crystal clear sound.
Refer to theHD Radio informationin the
following section.
Options Adjust more audio system settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX
Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped),
and Speed Compensated Volume settings.
Set PTY for Seek/Scanallows you to select
a category of music you would like to search
for and then choose to either seek or scan for
the stations.
RDS Text Display On/Offallows you to
always view the information broadcast by FM
stations by selecting On.
Auto Presets (AST) - Autostoreallows you
to have the system automatically store the six
strongest stations in your current location.
These do not override any presets stored in
any of the AM or FM frequency bands.
TAG Button On/Off (if available)allows
you to tag a song to download later.
When you select On, the TAG icon appears
on-screen when HD radio is active. You can
press TAG to save the information of the song
that is playing. When you plug in your
portable music player, the information is
transferred (if supported by your device).
When you are connected to iTunes, the tags
appear to remind you of the songs you’d like
to download. Refer to theHD Radio
informationlater in this chapter.
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When you select: You can:
To save a multicast
station as a presetWhen the channel is active on-screen, press
and hold a memory preset slot on the right of
the screen until the sound returns. There is a
brief mute, then the sound returns signifying
it was saved. When recalling a HD2 or HD3
memory preset, there is a mute before the
digital audio is played as the system must
once again acquire the digital signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
HD Radio Reception/Station Troubleshooting
Potential reception issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2–HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blendingWhen a station is first received (aside from
HD2–HD7 multicast stations), the system first
plays the station in the analog version and
then, if receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. This shift from
analog to digital sound or digital back to
analog, is known as “blending”.
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In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time-alignment
by the radio
broadcaster.None - broadcast
issue.
Sound fading or
blending in and outThe radio is shifting
between analog and
digital audio.None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception area.None - the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2–HD7 channel
search.None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM autoset preset <#>”
“<87.9–107.9> HD”
1“FM preset <#>”
“<530–1710>” “FM1”
“AM” “FM 1 preset <#>”
“AM <530–1710>” “FM2”
“AM autoset” “FM 2 preset <#>”
“AM autoset preset <#>” “HD <#>”
1
“AM preset <#>” “Preset <#>”
“Browse”2“Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
1“Tune”3
“FM autoset” “Help”1If available2If you have said, “Browse”, refer toBrowsing device contentearlier
in this section.
3If you have said, “Tune”, refer to the following “Tune” chart.
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“TUNE”
“<87.9–107.9>” “FM <87.9-107.9> HD <#>”*
“<87.9-107.9> HD <#>”* “FM autoset”
“<530–1710>” “FM autoset preset <#>”
“AM” “FM preset <#>”
“AM <530–1710>” “FM1”
“AM autoset” “FM 1 preset <#>”
“AM autoset preset <#>” “FM2”
“AM preset <#>” “FM 2 preset <#>”
“FM” “HD <#>”*
“FM <87.9–107.9>” “Preset <#>”
“Help”
*If available
SIRIUSSatellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUS tab.
When you select: You can:
One of the memory
preset areas (on the
right side of the
screen)Save a station by pressing and holding one of
the memory preset areas. There is a brief
mute while the station is being saved, then
sound returns when it’s done.
Direct Tune Enter the desired satellite channel number
using the on-screen keypad.
SIRIUS Press repeatedly to change SIRIUS modes
(SIRIUS 1, 2 or 3).
ALERT Save the current song, artist, or team as a
favorite. The system alerts you when it plays
again on any SIRIUS channel.
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