2013 FORD EXPLORER service

Keys and Intelligent
Access MessagesAction / Description
Starting System Fault This message is displayed when there is a
problem with your vehicle’s starting system.
See your authorized dealer for service.
Lane Keeping
System MessagesAction / Description
Lane keeping Sys.
Malfunction Service
requiredThe system has malfunctioned. Contact your
authorized dealer as soon as possible.
Front Camera
Temporarily Not
AvailableThe system has detected a condition that has
caused the system to be temporarily
unavailable.
Front Camera Low
Visibility Clean ScreenThe system has detected a condition the
requires the windshield to be cleaned to
operate properly.
Front Camera
Malfunction Service
RequiredThe system has malfunctioned. Contact your
authorized dealer as soon as possible.
Keep Hands on
Steering WheelDisplayed when the system requests the driver
to keep their hands on the steering wheel.
Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant Over
TempDisplayed when the engine coolant
temperature is excessively high.
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Maintenance
MessagesAction / Description
Washer Fluid Level
LowIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
Service Power Steering The power steering system has detected a
condition that requires service. See your
authorized dealer.
Service Power Steering
NowThe power steering system has detected a
condition within the power steering system
that requires service immediately. See your
authorized dealer.
Power Steering Assist
FaultThe power steering system has disabled power
steering assist due to a system error. See your
authorized dealer.
MyKeyMessages Action / Description
MyKey active Drive
SafelyDisplayed when MyKeyis active.
MyKey not Created Displayed during key programming when
MyKeycannot be programmed.
Speed Limited to xx
MPH/km/hDisplayed when starting the vehicle and
MyKeyis in use and the MyKey speed limit is
on.
Vehicle Near MyKey
Top SpeedDisplayed when a MyKeyis in use and the
MyKey speed limit is on and the vehicle speed
is 80 mph (130 km/h).
Vehicle Near MyKey
Top SpeedDisplayed when a MyKeyis in use and the
MyKey speed limit is on and the vehicle speed
is approaching 80 mph (130 km/h).
Check Speed Drive
SafelyDisplayed when a MyKeyis in use and the
optional setting is on and the vehicle exceeds
a preselected speed.
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SIRIUSSatellite Radio Service
Note:SIRIUSreserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUSsatellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of sale
or lease of the vehicle. Refer to your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS
satellite radio channels, and other features, please visit
www.siriusxm.com in the United States, www.sirius.ca in Canada, or call
SIRIUSat 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressing SIRIUS and memory preset 1 at the same time.
Troubleshooting
SIRIUStroubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
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SIRIUStroubleshooting tips
Radio Display Condition Possible Action
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUSsatellite or
SIRIUStower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the
selected category are
skipped or locked.Using the channel
guide, unlock or
unskip the channels.
Subscription Updated SIRIUShas updated
the channels available
for your vehicle.No action required.
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RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal. With keyless ignition, just start the engine. Crank time
will be longer than usual.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, refer toWarning lamps and
indicatorsin theInstrument Clusterchapter.
Refilling with a Portable Fuel Container
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the capless fuel system. This could
damage the fuel system and its seal, and may cause fuel to run onto the
ground instead of filling the tank, which could result in serious personal
injury.
WARNING:Do not try to pry open or push open the capless fuel
system with foreign objects. This could damage the fuel system
and its seal and cause injury to you or others.
Note:Do not use aftermarket funnels; they will not work with the
capless fuel system and can damage it. The included funnel has been
specially designed to work safely with your vehicle.
When filling the vehicle’s fuel tank from a portable fuel container, use the
funnel included with the vehicle.
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Easy Fuel“No cap” Fuel System
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door, do not refuel until the
sound stops. Otherwise, fuel may spray out, which could cause serious
personal injury.
When fueling your vehicle:
1. Turn the engine off.
2. Open the fuel filler door by pressing the center of the door about one
inch from the door’s rear edge.
3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave
the nozzle fully inserted until you are done pumping.
4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about ten seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located within
the fuel filler housing and to the ground.
If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Turn off the engine.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to close
properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
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EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
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Do not make any unauthorized changes to your vehicle or engine. By law,
vehicle owners and anyone who manufactures, repairs, services, sells,
leases, trades vehicles, or supervises a fleet of vehicles are not permitted
to intentionally remove an emission control device or prevent it from
working. Information about your vehicle’s emission system is on the
Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult yourWarranty Guidefor complete emission warranty
information.
On-board Diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the
on-board diagnostics system (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet government
emission standards. The OBD-II system also assists your authorized
dealer in properly servicing your vehicle.
When the service engine soon indicator illuminates, the OBD-II
system has detected a malfunction. Temporary malfunctions
may cause the service engine soon indicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel
“no cap” fuel systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon indicator
should stay off the next time the engine is started. A driving cycle
consists of a cold engine startup followed by mixed city/highway driving.
No additional vehicle service is required.
If the service engine soon indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon indicator on can result in
increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
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