2013 FORD EXPEDITION ad blue

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
SYNC427
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

Vehicle Health Report/Services
(Traffic, Directions and Information) Issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
428SYNC
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

STATUS BARS
The top status bar shows the
current mode, exterior temperature,
time and display icons if you have
enabled Bluetooth or other options.
The bottom status bar shows the
Home icon and may also show the
Artist and Title of the currently
playing CD, Artist and Title for
Jukebox and radio.
Customizing Your Home Screen
Depending on your vehicle’s option package and software, your screens
may vary in appearance from the screens shown in this section. Your
features may also be limited depending on your market. Check with your
authorized dealer for availability.
Press the house icon to access the home screen. Here you can:
•Save or view pictures.
•View your current audio settings.
•Display the audio visualizer.
You can split the screen in to two or three different sections, or you can
choose to have one main view.
•The left side displays an uploaded photo or the map screen.
•The right side can also display the uploaded photo. The upper right
panel only displays the current audio settings. The lower right panel
displays the vehicle’s visualizer.
Loading Photos
Note:The system is not compatible with discs written in Packet Write
mode.
Note:Only the photograph(s) which meets these conditions are displayed.
Your system allows you to save and view up to 32 photos. The photo
display has the following limitations:
•The file must be 1.5MB or smaller.
•The file extension must be JPE, JPG or JPEG.
•The file path must be 255 characters or fewer.
•Up to 256 files or folders can be displayed in one folder.
•
The CD or DVD must be ISO 9660 format, UDF format is not supported.
434Navigation System (If Equipped)
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)

Load limits .................................241
Locks
autolock .....................................64
childproof ..................................33
doors ..........................................62
Lubricant specifications ...........356
Lug nuts ....................................354
M
MAP DVD - Loading and
Unloading ..................................136
Map icons ..................................468
Map mode ..................................467
Map updates ..............................470
Master lighting switch ................82
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................422
Message center .................101, 106
system check button ..............103
warning messages ...................111
Mirrors ...................................88, 91
fold away ...................................89
programmable memory ............54
side view mirrors (power) .......88
signal ...................................89–90
Moon roof ....................................93
Motorcraftparts ..............313, 360
MyKey ..........................................56
N
Navigation features ...................464
O
Octane rating ............................201P
Pairing other phones ................391
Pairing your phone for the
first time ....................................390
Parental MyKey programming ...56
Parking brake ............................226
Parts
(see Motorcraftparts) ...........360
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................401
Phone redial ..............................395
Playing a DVD in the system ...136
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................419
POI categories ...........................466
Point of Interest (POI) .............466
Power deployable running
boards ........................................249
Power distribution box
(see Fuses) .......................282, 286
Power door locks ........................62
Power liftgate ..............................67
Power mirrors .............................88
Powerpoint ................................189
Power steering ..........................238
fluid, checking and adding ....299
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows ...........................87
Privacy information ..................387
Putting a call on/off hold .........394
494Index
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)