In order to playback video from your iPod®
or iPhone®, (if compatible), you MUST
have a special combination USB/RCA
composite video cable (available for
purchase from Apple® ). When the cable
is connected to your iPod® or iPhone®,
plug the other end into both the RCA jacks
and the USB port.
Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled mobile
phone.
To access, press the lower left
corner on the touchscreen, then
select the BT tab.Bluetooth Audio Voice Commands
Note:
If your Bluetooth device supports
streaming metadata, all the commands
below are available. If your device does not,
only "Next song", "Pause", "Play" and
"Previous song" are available.
If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
controls. When prompted, say any of the
commands in the following chart.
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say “Bluetooth Audio ”, then any
of the commands in the following chart.
"BLUETOOTH AUDIO"
"Play genre
"Browse composer
"Browse album
"Play playlist
"Browse folder
"Browse all albums"
"Play podcast episode
"Browse genre
"Browse all artists"
"Play similar music"
"Browse playlist
"Browse all audiobooks"
"Play song
"Browse podcast
"Browse all authors"
"Previous"
"Next"
"Browse all composers"
"Repeat all"
"Pause"
"Browse all folders"
"Repeat off"
"Play"
"Browse all genres"
"Repeat one"
"Play album
"Browse all playlists"
"Shuffle"
"Play artist
"Browse all podcasts"
"Shuffle album"
"Play audiobook
"Browse all songs"
"Shuffle off"
"Play author
"Browse artist
"What’s this?"
"Play composer
"Browse audiobook
"Help"
"Play folder
"Browse author
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5. When prompted on your phone'sdisplay, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful and asks you if you want to
download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and
radio are turned on and that the
transmission is in position P.
1. Press the phone corner of the touchscreen, Settings,BT Devices,
then Add Device.
2. Make sure that Bluetooth is set to On and that your mobile phone is in the
proper mode. Refer to your phone's
user guide if necessary.
3. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC on the screen. The display
indicates when the pairing is
successful. The system asks you if you
want to download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website. Making Calls
Press the voice button. When
prompted, say "Call
say "Dial", the desired number.
To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it's available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls.
Reject the call by pressing
Reject on the touchscreen or by
pressing and holding this phone
button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
You Can
When You Select
Access the on-screen numerical pad to enter a number
and place a call.
Phone
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You Can
When You Select
Access features such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Display call history.
Display call history
* If compatible.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
"PHONE"
"Hold call off"1
"Bluetooth off"
"Hold on"1
"Bluetooth on"
"Join calls"1
"Call"
"Listen to text messages"
"Call
"Messages"2
"Call
"Mute call"1
"Call
"Pair phone"
"Call
"Privacy on"1
"Call
"Reply to text messages"
"Call voicemail"
"Turn ringer off"
"Dial"
"Turn ringer on"
"Do not disturb off"
"Unmute call"
"Do not disturb on"
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with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. After the route download
is complete, the phone call is
automatically ended.
If your vehicle is not equipped with the
navigation feature:
• Turn-by-turn directions appear in the
infotainment display, in the status bar
of your touchscreen system and also
on the SYNC Services screen. You also
receive driving instructions from
audible prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. When
prompted, say "yes" and a new route is
delivered to your vehicle.
If your vehicle is equipped with the
navigation feature, SYNC Services
downloads your requested destination to
the navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 371).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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Traffic, Directions and Information optionsYou can personalize your services feature to provide
quicker access to your most used or favorite information.
You can save address points such as, work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. To learn more, log
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while you are
connected to SYNC TDI Services) to interrupt a voice
prompt or an audio clip (such as a sports report) and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled mobile phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with Traffic, Directions and
Information and continue enjoying your personalized
services.
Portable
SYNC Services Voice Commands
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
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SIRIUS Travel Link Voice CommandsPress the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
"SIRIUS TRAVEL LINK"
"5-day weather forecast" "Fuel prices"
"Movie listings"
"Sports headlines"
"Sports schedules" "Sports scores" "Traffic"
"Weather"
"Weather map" "Help"
* If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say
any of the commands in the following chart.
Sports-related Commands *
"Baseball"
"College basketball" "College football" "Golf"
"MLS"
"My teams" "NBA""NFL"
"NHL"
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•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically. 911 Assist May Not Work If
•
Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
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Note:Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Mobile phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The Vehicle Health
Report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer Making a Report
To run a report by touchscreen, touch the
Information button, Apps, then Vehicle
Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report,
Ford Motor Company may collect your
mobile phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect additional vehicle information. Ford
may use the vehicle information it collects
for any purpose. If you do not want to
disclose your mobile phone number or
vehicle information, do not run the feature
or set up your Vehicle Health Report profile
at www.SYNCMyRide.com. Refer to
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
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