Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65.............................10
Perchlorate........................................................10
Ford Credit..........................................................11
Replacement PartsRecommendation........................................11
Special Notices.................................................11
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Child Safety
General Information.......................................14
Child Seats.........................................................16
Child Seat Positioning...................................16
Booster Seats....................................................17
Installing Child Seats.....................................19
Child Safety Locks.........................................24
Safety Belts
Principle of Operation..................................26
Fastening the Safety Belts..........................27
Safety Belt Height Adjustment................30
Safety Belt Warning Lamp and Indicator Chime.............................................................30
Safety Belt Minder..........................................31
Child Restraint and Safety Belt Maintenance................................................33
Personal Safety System ™
Personal Safety System ™..........................34
Supplementary Restraints System
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Knee Airbag.......................................................37 Front Passenger Sensing System.............37
Side Airbags.....................................................40
Safety Canopy®..............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls
Principle of Operation..................................44
General Information on Radio
Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote Control...........................................................48
MyKey®
Principle of Operation..................................49
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status..............50
Using MyKey With Remote Start Systems.........................................................50
MyKey Troubleshooting................................51
Locks
Locking and Unlocking.................................54
Manual Liftgate...............................................57
Power Liftgate..................................................57
Keyless Entry...................................................60
Security
Passive Anti-Theft System.........................62
Anti-Theft Alarm............................................63
Steering Wheel
Adjusting the Steering Wheel...................64
Audio Control..................................................64
Voice Control...................................................66
Cruise Control.................................................66
Information Display Control......................66
1
Table of Contents
Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
Accessories
Accessories....................................................274
Ford Extended Service Plan(ESP)
Ford Extended Service Plan (ESP).......276
SYNC®
General Information...................................279
Using Voice Recognition............................281
Using SYNC® With Your Phone.............283
SYNC® Applications and Services.......295
Using SYNC® With Your Media Player............................................................301
SYNC® Troubleshooting..........................308
MyFord Touch®
General Information....................................315
Menu.................................................................326
Entertainment...............................................332
Phone...............................................................352
Information....................................................358
Climate............................................................367
Navigation........................................................371
Appendices
End User License Agreement.................380
Scheduled Maintenance
Scheduled Maintenance..........................396
5
Table of Contents
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2012
All rights reserved.
Part Number: 20120308005357
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications. Collision Repairs
We hope that you never experience a
collision but, accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35).
11
Introduction
CHILD RESTRAINT AND
SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seatback (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a collision. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint. Ford Motor
Company recommends that all safety belt
assemblies in use in vehicles involved in a
collision be replaced. However, if the
collision was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a collision
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 236).33
Safety Belts
PRINCIPLE OF OPERATION
WARNINGS
Airbags DO NOT inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided.
Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries.
Airbags can kill or injure a child in a
child seat. NEVER place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses.
Contact your authorized dealer as soon as
possible.
Several airbag system components
get hot after inflation. Do not touch
them after inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a collision.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an air bag supplemental restraint
system is provided.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags DO NOT inflate
slowly; there is a risk of injury from a
deploying airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (e.g., baking soda) that result
from the combustion process that inflates
the airbag. Small amounts of sodium
hydroxide may be present which may
irritate the skin and eyes, but none of the
residue is toxic. While the system is
designed to help reduce serious injuries,
contact with a deploying airbag may also
cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result
of the noise associated with a deploying
airbag. Because airbags must inflate
rapidly and with considerable force, there
is the risk of death or serious injuries such
as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of
airbag deployment. Thus, it is extremely
important that occupants be properly
restrained as far away from the airbag
module as possible while maintaining
vehicle control.
Routine maintenance of the airbags is not
required.
35
Supplementary Restraints System
•The crash sensors and monitoring
system have a readiness indicator. See
Crash Sensors and Airbag Indicator
(page 42).
Children 12 years old and under should
always be properly restrained in the second
or third row seats. The Safety Canopy will
not interfere with children restrained using
a properly installed child or booster seat
because it is designed to inflate downward
from the headliner above the doors along
the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle.
The vehicle has a collection of crash and
occupant sensors which provide
information to the Restraints Control
Module which deploys (activates) the front
safety belt pretensioners, driver airbag,
passenger airbag, seat mounted side
airbags, and the Safety Canopy. Based on
the type of accident (frontal impact, side
impact or rollover) the restraints control
module will deploy the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
• The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a collision.
42
Supplementary Restraints System
Information (If Equipped)
It will illuminate when a new
message is stored in the
information display. It will be red
or amber in color depending on the severity
of the message and will remain on until the
cause of the message has been rectified.
See Information Messages (page 87).
Low Fuel Level
It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning
It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Parking Lamps
It will illuminate when you switch
the parking lamps on. Service Engine Soon
If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 143).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See Emission Control
System (page 143).
82
Instrument Cluster