ROOF RACKS AND LOAD CARRIERS (IF EQUIPPED)
WARNING:When loading the roof rail crossbars, it is
recommended to evenly distribute the load, as well as maintain a
low center of gravity. Loaded vehicles, with higher centers of gravity,
may handle differently than unloaded vehicles. Extra precautions, such
as slower speeds and increased stopping distance, should be taken
when driving a heavily loaded vehicle.
Note:The maximum recommended load is 100 pounds (45 kilograms),
evenly distributed on the crossbars.
Note:Loads should never be placed directly on the roof panel. The roof
panel is not designed to directly carry a load.
For proper function of the roof rack system, loads must be placed
directly on crossbars affixed to the roof rack side rails. Your vehicle may
be equipped with factory-installed crossbars. Ford Genuine Accessory
crossbars, designed specifically for your vehicle, are also recommended
for use with your roof rack system.
Ensure that the load is securely fastened. Check the tightness of the load
before driving and at each fuel stop.
Load Carrying233
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services you
needsection, you may be eligible to participate in the BBB AUTO LINE
program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting before
an impartial person. The arbitrator will consider the testimony provided
and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
262Customer Assistance
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Fuse/Relay
NumberFuse Amp
RatingProtected Components
4 30A** Wipers
5 40A** Anti-lock brake system (ABS)
pump
6 — Not used
7 30A** Power liftgate
8 20A** Moonroof
9 20A** Powerpoint #2 (console rear)
10 — Not used
11 — Rear window defroster/heated
mirror relay
12 — Not used
13 — Starter relay
14 — Not used
15 — Fuel pump relay
16 — Not used
17 — Not used
18 40A** Blower motor
19 30A** Starter motor
20 20A** Powerpoint #1 (console bin)
21 20A** Cargo area powerpoint
22 — Not used
23 30A** Driver seat module
24 — Not used
25 — Not used
26 40A** Rear window defroster
27 20A** Front powerpoint/lighter
28 30A** Climate controlled seats
29 — Not used
30 — Not used
31 — Not used
32 — Not used
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Fuse/Relay
NumberFuse Amp
RatingProtected Components
28 15A Ignition switch (without IA), Key
inhibit solenoid, Push button start
(with IA)
29 20A Radio, Multi-function display
screen, Electronic finish panel,
SYNCmodule
30 15A Front park lamps, Auxiliary park
lamps
31 5A Not used (spare)
32 15A Lock switch backlighting,
Moonroof, Power windows (driver
front), Compass/auto-dimming
rear view mirror
33 10A Not used (spare)
34 10A Reverse sensing system, Rearview
camera, Blind spot monitor
35 5A Heads-up display, Headlamp
leveling
36 10A Not used (spare)
37 10A Climate control (3.5L/3.7L
engines)
38 10A Not used (spare)
39 15A High beam headlamps
40 10A Rear park lamps, license plate
lamps
41 7.5A Occupant classification sensor,
Restraints control module
42 5A Grade assist control switch (2.0L
engine)
43 10A Not used (spare)
44 10A Not used (spare)
45 5A Not used (spare)
Fuses275
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WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the engine
block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
Vehicle Care303
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Lifestyle
•Ash cup / coin holder
•Cross bars and roof rails
•Trailer hitches, wiring harnesses and accessories
•Cargo organization and management
•Roof rack and carriers*
•SUV camping tent*
•Cargo net*
Peace of mind
•Remote start
•Keyless entry keypad
•Cargo security shade
•Vehicle security
•Bumper protector
•Wheel locks
•Locking fuel plug
•Cargo area protector
•Bumper and hitch mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
348Accessories
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childproof .................................. 30
doors .......................................... 69
Lubricant specifications ........... 340
Lug nuts .................................... 338
M
Making and receiving calls ....... 460
MAP DVD - Loading and
Unloading .................................. 460
Map icons .................................. 496
Map mode .................................. 495
Map preferences ....................... 494
Map updates .............................. 498
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 409
Message center ......................... 108
warning messages ........... 113, 120
Mirrors ................................... 95, 98
fold away ................................... 95
programmable memory ............ 59
side view mirrors (power) ....... 95
Moon roof .................................... 99
Motorcraftparts .............. 301, 344
MyFord Touch™ system .......... 420
MyKey .......................................... 63
N
Navigation features ................... 489
Navigation voice commands .... 498
Notifications .............................. 472
O
Octane rating ............................ 180Overdrive ................................... 191
P
Pairing other phones ........ 379, 460
Pairing your phone ................... 459
Pairing your phone for
the first time ..................... 378, 459
Parental MyKey programming ... 63
Parking brake ............................ 202
Parts
(see Motorcraftparts) ........... 344
Passenger Occupant
Classification Sensor ................... 46
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 389
Phone redial .............................. 383
Phone settings .................. 464, 481
Phone voice commands ............ 465
Playing music (by artist,
album, genre, playlist, tracks,
similar) ...................................... 406
POI categories ........................... 491
Point of Interest (POI) ............. 491
Power distribution box
(see Fuses) ............................... 268
Power door locks ........................ 69
Power liftgate .............................. 75
Power mirrors ............................. 95
Powerpoint ................................ 171
Power steering .......................... 230
fluid, checking and adding .... 289
fluid, refill capacity ................ 340
fluid, specifications ................. 340
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Power Windows ........................... 94
Privacy information .......... 375, 425
Push button start system ......... 174
Putting a call on/off hold ......... 382
Q
Quick touch buttons ................. 497
R
Radio .......................... 131, 135, 137
AM/FM ..................................... 435
Single CD ................ 131, 135, 137
Radio reception ......................... 129
Radio voice commands ............. 437
Rear view camera
display ................................ 208, 478
Rear window
defroster ............ 144, 146, 148, 150
Receiving a text
message ............................. 385, 463
Recommendations for
attaching safety restraints
for children .................................. 23
Relays ................................ 267–268
Remote entry system
illuminated entry ...................... 73
locking/unlocking doors ........... 69
opening the trunk ..................... 70
replacing the batteries ............. 57
Reverse sensing system ........... 207
Roadside assistance .................. 253
Roll stability control ................. 205
Roof rack ................................... 233
Route preferences .................... 494S
Safety Belt Maintenance ............ 40
Safety belts
(see Safety restraints) ......... 33, 37
Safety defects, reporting .......... 266
Safety information ............ 374, 423
Safety restraints .............. 33–35, 37
Belt-Minder............................. 37
Belt-Minder,
deactivating/activating ............. 39
extension assembly .................. 36
for adults ............................. 33, 35
for children ......................... 18, 23
Occupant Classification
Sensor ........................................ 46
safety belt maintenance ........... 40
seat belt maintenance .............. 40
warning light and chime .......... 37
Safety restraints -
LATCH anchors ........................... 26
Safety seats for children ...... 18, 23
Safety Compliance
Certification Label .................... 345
Satellite Radio ................... 131, 443
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 359
SD card ...................... 140, 450, 489
Seat belts
(see Safety restraints) ............... 33
Seats .......................................... 164
child safety seats ................ 18, 23
easy access/easyout feature .. 162
front seats ............... 158, 160, 163
memory seat ..................... 59, 162
second row seats .................... 164
Second-row power fold seat .... 164
524Index
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