GETTING STARTED WITH YOUR SYNC® SYSTEM1
SYNC is a hands-free, voice recognition system used for entertainment,
information and communication. SYNC…Say the word.
General Tips
For more complete information on SYNC,
refer to your Owner’s Manual, visit the
SYNC website
2 or call the toll-free number3.
Before you get started
1 Set up your owner account by visiting
your SYNC website2. Register by
following the on-screen instructions.
After registering, you can see what
complimentary services you are
eligible for.
2 SYNC uses a wireless connection called
Bluetooth® to communicate with your
phone. Turn Bluetooth mode on in your
phone’s menu options. This lets your
phone find SYNC. For more details
on setting up your phone with SYNC,
visit SYNC online
2 or your phone
manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of
SYNC, you must first pair and connect
your phone with SYNC.
To pair your phone for the first time:
1 Make sure that your vehicle is in (P)
park and both your ignition and radio
are turned on.
2 Press the phone button. When the
display indicates no phone is paired,
press OK.
3 When Add Bluetooth Device appears,
press OK. When Find SYNC appears in
the display, press OK.
4 Put your phone into Bluetooth
discovery mode. See your phone’s user
guide if necessary.
5 When prompted on your phone’s
display, enter the six-digit PIN provided
by SYNC in the radio display.
6 The system indicates when the pairing
is successful.
Note:
The system may prompt you to:
Set your phone as the primary/favorite
(the primary phone will receive messages
and voice mails).
Download your phone book (this is required
to use the full set of voice commands).
Tips
Make sure you accept SYNC’s request
to access your phone. To pair subsequent
phones, please refer to Pairing Subsequent
Phones in the SYNC chapter of your Owner’s
Manual. If you are experiencing pairing
problems, try performing a clean pairing by
deleting your device from SYNC, deleting the
SYNC connection from your phone, and then
repeating the Pairing Your Phone process.
SYNC Applications and Services1
SYNC Services1 provides access to
traffic, directions and information,
such as travel, sports, stock prices,
horoscopes and more.
911 Assist® can alert 911 in the event of
an emergency (feature must be set to
ON prior to the incident).
Vehicle Health Report1 provides a
diagnostic and maintenance report
of your vehicle.
SYNC AppLink™1 allows you to connect
to and use certain applications such
as Pandora and Stitcher, if your phone
is compatible.
USING SYNC® VOICE COMMANDS –
SYNC...SAY THE WORD
Press the voice button and when prompted, speak your voice
command. For a list of voice commands, say “What can I say?”
Using My Phone with SYNC
Note: You must download your phone book
to make phone calls with voice commands by
name. Contacts listed in all caps will require
you to spell them (i.e. JAKE, will be J-A-K-E).
Making a phone call
Use SYNC to make a phone call to anyone
in your phone book by pressing the voice
button. When prompted, give a voice
command. For example, you could say,
"Phone" then "Call Jake Smith at home".
The system confirms the request and
dials your call.
Note: You can also make phone calls by
pressing the voice button. When prompted,
give the voice command, “Dial,” then verbally
say the phone number.
Answering incoming calls
Whenever you have an incoming call,
you can answer it by pressing the phone
button. Hang up at any time by pressing
and holding the phone button.
Switching to privacy mode
Switch a call from an active, hands-free
environment to your cellular phone for a
more private conversation. Press OK when
Privacy on/off appears. The display
indicates “In Privacy” and the system
transfers your call.
Using SYNC to Access
Digital Media
Use the USB port hub to plug in your media
devices such as phones and MP3 players
and use SYNC to play all of your favorite
tunes. Since SYNC indexes your music, the
more you have stored on your device, the
longer it will take SYNC to index.
Using voice commands to play music
1 Plug your media player into your
USB port.
2 Press the voice button. When
prompted say “USB”, then follow-up
by saying one of the voice commands.
For a list of voice commands, say
“What can I say?”
3 You will hear the command repeated
back to you and the selected item
will play.
See your Owner's Manual for additional SYNC
digital media features.
Why You Need a SYNC
Owner Account
A SYNC owner account is required to
receive the latest software updates,
view your Vehicle Health Reports
1 and
manage your SYNC accounts. To set up
your account, visit the website
2 or call
the toll-free number3.
1 If equipped.
2 U.S. Customers: SyncMyRide.com. Canadian Customers: SyncMyRide.ca.
3 U.S. Customers: 1-800-392-3673 (select 1 or 2 for language, then Option 3 and Option 1);
Canadian Customers: 1-800-565-3673 (select 1 or 2 for language, then Option 3 and Option 1).
