2013 FORD E SERIES maintenance schedule

Wheels and Tires 242
Tirecare ...........................................244
Using snow chains....................................261
Tire Pressure Monitoring System (TPMS)...................262
Changing a road wheel.................................269
Technical specifications.................................276
Wheel lug nut torque..................................276
Capacities and Specifications 278
Engine specifications..................................278
Engine drivebelt......................................279
Part numbers........................................285
Vehicle identification number............................286
Vehicle certification label...............................287
Transmission code designation............................288
Accessories 289
Accessories.........................................289
Ford Extended Service Plan 291
Scheduled Maintenance 294
Normal scheduled maintenance and log.....................299
SYNC310
Pairing your phone for the first time.......................315
911 Assist™.........................................329
Vehicle Health Report..................................332
6Table of Contents
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
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•OIL LIFE XXX% HOLD RESET = NEW: This displays the remaining oil
life. An oil change is required whenever indicated by the message
center and according to the recommended maintenance schedule. USE
ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release the SELECT/RESET stem to display OIL LIFE
XXX% HOLD RESET = NEW.
2. Press and hold the SELECT/RESET stem for two seconds and release
to reset the oil life to 100%.
To change oil life 100% value (if equipped):
3. Once “OIL LIFE SET TO XXX%” is displayed, release and press the
SELECT/RESET stem to change the oil life start value. Each release and
press will reduce the value by 10%.
•UNITS ENG / METRIC: Displays the current units in English or Metric.
•AUTOLOCK: This feature automatically locks all vehicle doors when
the vehicle is shifted into any gear, putting the vehicle in motion.
•AUTOUNLOCK: This feature automatically unlocks all vehicle doors
when the driver’s door is opened within 10 minutes of the ignition
being turned off.
•REAR PARK AID (if equipped): This feature sounds a tone to warn
the driver of obstacles near the rear bumper, and functions only when
R (Reverse) gear is selected.
•COMPASS (if equipped): Displays the vehicle’s heading direction.
The compass reading may be affected when you drive near large
buildings, bridges, power lines and powerful broadcast antenna. Magnetic
or metallic objects placed in, on or near the vehicle may also affect
compass accuracy. If the compass appears to be inaccurate, a manual
calibration may be necessary. Refer toCompass zone adjustment
84Information Displays
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Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
126Fuel and Refueling
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EngineRear axle
ratioMaximum
GCWR - lb (kg)Maximum Trailer
Weight - lb (kg)
E-350 Cutaway Single Rear Wheel (SRW) 158” Wheelbase
5.4L 4.10 13000 (5896) 8000 (3629)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Cutaway Dual Rear Wheel (DRW) 158”/176” Wheelbase
5.4L 3.73 10050 (4763) 4800 (2177)
5.4L 4.10 13000 (5897) 7700 (3493)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Stripped Chassis Dual Rear Wheel (DRW) 138” Wheelbase
5.4L 4.10 13000 (5897) 8400 (3810)
6.8L 4.10 18500 (8391) 10000 (4536)
E-350 Stripped Chassis Dual Rear Wheel (DRW) 158”/176”
Wheelbase
5.4L 4.10 13000 (5897) 8300 (3765)
6.8L 4.10 18500 (8391) 10000 (4536)
E-450 Cutaway
5.4L 4.56 14050 (6373) 8500 (3856)
6.8L 4.56 22000 (9979) 10000 (4536)
E-450 Stripped Chassis
5.4L 4.56 14050 (6373) 9200 (4173)
6.8L 4.56 22000 (9979) 10000 (4536)
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
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•If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application, ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or roll over. Remember, your safety and the
safety of others should be your primary concern.
BREAKING-IN
You need to break in new tires for approximately 1000 miles
(1600 kilometers). During this time, your vehicle may exhibit some
unique driving characteristics. Avoid driving too fast during the first
1000 miles (1600 kilometers). Vary your speed frequently and change up
through the gears early. Do not labor the engine. Do not tow during the
first 1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
174Driving Hints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
184Customer Assistance
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to position P.
2. Block the wheels.
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