3. If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN displayed on
the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s manual and visit the
website.
Pairing Subsequent Phones
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1.
Press thePhonecorner of the touchscreen >Settings>BT Devices
>Add Device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is in
the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful. The system asks you if you want to download
your phonebook.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s user guide and visit the
website.
Making Calls
Press the voice button on your steering wheel controls. When
prompted, say, “Call
number.
To end the call or exit phone mode, press and hold the phone
button.
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Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it is available.
Accept the call by pressingAccepton the touchscreen or by
pressing this phone button on your steering wheel controls.
Reject the call by pressingRejecton the touchscreen or by
pressing and holding this phone button on your steering wheel
controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
Phone
Touch this button to access the on-screen numerical pad to enter a
number and place a call. During an active call, you can also choose to:
•Mute the call
•Put it on hold
•Turn on privacy (returns the call to your cellular phone)
•Join two calls
•End the call.
Quick Dial
Set up favorite contacts from you phonebook or history folder.
Phonebook
Touch this button to access and call any contacts in your previously
downloaded phone book. The system places the entries in alphabetical
categories summarized at the top of the screen.
To turn on contact picture settings, if your device supports this feature,
pressPhone>Settings>Manage Phonebook>Download photos
from Phonebook>On.
Certain smart phones may support transferring street addresses when
listed with phone book contact information. If your phone supports this
feature, you can select and use these addresses as destinations and save
them as favorites.
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Internet Data Connection
If your phone is compatible, use this screen to adjust your internet data
connection. Select to make your connection profile with the personal
area network or to turn off your connection. You can also choose to
adjust your settings or have the system always connect, never connect
when roaming or query on connect. Press?for more information.
Manage Phonebook
Touch this button to access features such as automatic phonebook
download, re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
Roaming Warning
Touch this button to have the system alert you when your phone is in
roaming mode.
Phone Voice Commands
Press the voice button on the steering wheel control. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Hold call off”*
“Bluetooth on” “Hold on”*
“Call” “Join calls”*
“Call
“Call
“Call
**
“Call
“Call
“Call voicemail” “Privacy on”*
“Dial” “Reply to text messages”
“Do not disturb off” “Turn ringer off”
“Do not disturb on” “Turn ringer on”
“Forward text messages” “Unmute call”
*
“Go to hands free”*“Help”
*These commands are only available during an active call.
**If you have said “Messages”, see the following “Messages” chart.
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Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because
of errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect your vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request, for continuous improvement, the service may collect and record
call details and voice communications. For more information, see SYNC
Services Terms and Conditions at www.SYNCMyRide.com. If you do not
want Ford or its service providers to collect your vehicle travel information
or other information identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button on the steering wheel controls.
1. When prompted, say “Services”. This initiates an outgoing
call to SYNC Services using your paired and connected
Bluetooth-enabled cellular phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
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Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite information
like sports teams, such as Detroit Lions, or a news
category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Push to
interruptPress the voice button at any time (while connected
to SYNC TDI Services) to interrupt a voice prompt
or an audio clip (such as a sports report) and say
your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not your
VIN (Vehicle Identification Number). You can pair
and connect your phone to any vehicle equipped
with Traffic, Directions and Information and continue
enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
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Weather
Touch this button to view the nearby weather, current weather, or the
five day forecast for the chosen area. SelectMapto see the weather
map, which can show storms, radar information, charts and winds.
SelectAreato select from a listing of weather locations.
Sports Info
Touch this button to view scores and schedules from a variety of sports.
You can also save up to 10 favorite teams for easier access. The score
automatically refreshes when a game is in progress.
Ski Conditions
Touch this button to view ski conditions for a specific area.
SIRIUS Travel Link Voice Commands
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button on the steering wheel controls and, when
prompted, say any of the following:
Travel Link voice commands
“5–day weather forecast” “Sports scores”*
“Fuel prices” “Traffic”
“Movie listings” “Travel Link”**
“Sports headlines”*“Weather”
“Sports schedule”*“Weather map”
*If you have said, “Sports headlines”, “Sports schedule” or “Sports
scores”, you may say any of the commands in the “Sports headlines,
Sports schedules and Sports scores” commands chart:
**If you have said, “Travel Link”, you may say any of the commands in
the “Travel Link” chart:
Sports headlines, sports schedules and sports scores voice
commands
“Baseball” “My teams”
“College basketball” “NBA”
“College football” “NFL”
“Golf” “NHL”
“MLS” “WNBA”
“Motor sports”
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
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