USING MYKEY WITH REMOTE START SYSTEMS
MyKey is not compatible with non-Ford-approved (unlicensed)
aftermarket remote start systems. If you choose to install a remote start
system, please see your Ford authorized dealer for a Ford-approved
remote start system.
The following information may help customers who choose to install an
unlicensed remote start system. The instructions provided below do not
make the MyKey system or its features compatible with any unlicensed
remote start system, but they may help you retain some MyKey
functions.
Vehicles Equipped with Traditional Keys
MyKey programming and restrictions are not compatible with unlicensed
remote start systems, but there are ways you can retain some of the
MyKey functions. To learn if this is possible, use the remote start to start
your vehicle. While the vehicle’s engine is running: .
1. Insert your key into the ignition cylinder.
2. Restart the engine using the key in the ignition.
3. If MyKey recognizes your unlicensed remote start system as an
additional admin key with its associated privileges, then you can
program it as a MyKey just as you would program a traditional key.
To program an unlicensed remote start system as a MyKey, do the
following:
•Enter the vehicle and close all doors.
•Use the remote start to start your vehicle.
•See theCreating a MyKeysection and follow Steps 1–5.
Vehicles Equipped with Intelligent Access Key (Push-button Start)
It is not possible to program your unlicensed remote start system
as a MyKey if your vehicle is equipped with intelligent access keys
(push-button start), but you can still retain the MyKey programming
with your intelligent access key fob by following this process:
1. Enter the vehicle and close all doors.
2. Start your vehicle with the remote start. Do not open a door or shift
the vehicle out of P (Park) as either action will cause the engine to
stall. While the engine is running, your remote start retains its admin
key status.
3. Restart the engine by pressing the Start/Stop button. SeeKeyless
Startingfor more information. The vehicle will identify your
intelligent access fob as an admin key or a MyKey, depending
on the settings of the actual key used to start the vehicle.
MyKey69
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Note:When you view your MyKey system status, either the number of
MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may include
your unlicensed remote start system in the total count. See the
Checking MyKey System Statussection.
For all vehicles with an unlicensed, non-Ford-approved aftermarket
remote start installed, it is possible to program all keys as MyKeys.
In this case, you will need to use your remote start system to remove all
restrictions and return the key or intelligent access key to its admin key
status by doing the following:
•Enter the vehicle and close all doors.
•Start your vehicle with your remote start.
•See theClearing All MyKeyssection and follow Steps 1–3.
MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a
key.•The key or fob used to start the vehicle
does not have admin privileges.
•The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•Vehicles with push button start: The
intelligent access key is not in the backup slot
or positioned correctly next to the steering
column. See theStarting and Stopping the
Vehiclechapter for more information.
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
optional settings.•The key or fob used to start the vehicle
does not have admin privileges.
•No keys are programmed to the vehicle.
See theCreating a MyKeychapter.
70MyKey
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Remote Control
You can use the remote control anytime the vehicle is not running.
Unlocking the Doors (Two-Stage Unlock)
Type 1
Type 2
Press the button to unlock the driver door.
Press the button again within three seconds to unlock all doors. The turn
signals will flash.
Press and hold both the lock and unlock buttons on the remote control
for four seconds to disable or enable two-stage unlocking. Disabling
two-stage unlocking allows all vehicle doors to unlock with one press of
the button. The turn signals will flash twice to indicate the unlocking
mode was changed. The unlocking mode will be applied to the remote
control and intelligent access.
Intelligent access at the driver door will unlock all doors when you
disable two-stage unlocking.
Locking the Doors
Type 1
Type 2
Press the button to lock all the doors. The turn signals will illuminate.
Press the button again within three seconds to confirm that all the doors
are closed. The doors will lock again, the horn will chirp and the turn
signals will illuminate if all the doors and the liftgate are closed.
Note:If any door or the liftgate is not closed, or if the hood is not
closed on vehicles equipped with an anti-theft alarm or remote start, the
horn will chirp twice and the lamps will not flash.
Locks73
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Illuminated Entry
The interior lamps and select exterior lamps illuminate when you unlock
the doors with the remote entry system.
The illuminated entry system turns off the lights if:
•the ignition is on,
•you press the remote transmitter lock button, or
•after 25 seconds of illumination.
The lights will not turn off if:
•you turn them on with the lamp control, or
•any door is open.
Illuminated Exit
The interior lamps and select exterior lamps illuminate when all doors
are closed and you switch the ignition off and remove the key from the
ignition (integrated keyhead transmitter only).
The lamps turn off if all the doors remain closed and:
•25 seconds elapse
•
you insert the key in the ignition (integrated keyhead transmitter only)
•you press theSTART/STOPbutton (intelligent access key only).
Battery Saver
If you leave the courtesy lamps, dome lamps or headlamps on and switch
the ignition off, the battery saver shuts them off after some time.
Accessory Mode Battery Saver for Intelligent Access Keys
(If Equipped)
If you leave the ignition on after leaving your vehicle, it will shut off
15 minutes after you close all of the doors.
Locks77
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Power Liftgate (If Equipped)
WARNING:Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
WARNING:Keep keys out of reach of children. Do not allow
children to play near an open or moving power liftgate.
Note:Cycling the ignition while the liftgate is power closing and is near
the latch may cause the liftgate to stop operation. Make sure that the
liftgate is closed before operating or moving the vehicle, especially in
an enclosure, like a garage or a parking structure. The liftgate or its
components could be damaged.
Opening and Closing the Power Liftgate
Note:The doors must be unlocked to operate the power liftgate.
Note:The liftgate movement direction can be stopped with a second
press of the instrument panel, or the control button on the liftgate, a
second double press of the transmitter button, or by using a kicking
motion with your foot for hands-free liftgates.
If the engine is running, the liftgate will only operate with the vehicle inP.
A chime sequence will sound as the liftgate begins to power close.
Another chime sequence indicates a problem with the close request,
caused by:
•the ignition is on and the transmission is not inP,or
•the battery voltage is below the minimum operating voltage, or
•the vehicle speed is at or above 3 mph (5 km/h).
If the liftgate reverses and starts to close after an open request, four
short warning chimes indicate excessive load on the gate or a possible
strut failure. See your authorized dealer if you still have a fast chime
after the load is removed.
To open or close from the instrument panel:Press the
instrument panel button.
Note:The doors must be unlocked.
To open or close with the remote control:Press the remote
control button twice within three seconds.
Locks79
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
SECURILOCK® PASSIVE ANTI-THEFT SYSTEM
Note:The system is not compatible with non-Ford aftermarket remote
start systems. Use of these systems may result in vehicle starting
problems and a loss of security protection.
Note:
Metallic objects, electronic devices or a second coded key on the
same key chain may cause vehicle starting issues if they are too close to
the key when starting the engine. Prevent these objects from touching the
coded key while starting the engine. Switch the ignition off, move all
objects on the key chain away from the coded key and restart the engine if
a problem occurs.
Note:Do not leave a duplicate coded key in the vehicle. Always take
your keys and lock all doors when leaving the vehicle.
The system is an engine immobilization system. It helps prevent the
engine from starting unless a coded key programmed to your vehicle
is used. Using the wrong key may prevent the engine from starting.
A message may appear in the information display.
If you are unable to start the engine with a correctly coded key, a malfunction
has happened and a message may appear in the information display.
Automatic Arming
Your vehicle arms immediately after you switch the ignition off.
Automatic Disarming
Your vehicle disarms when you switch the ignition on with a coded key.
Replacement Keys
Note:Your vehicle comes with two integrated keyhead transmitters or
two intelligent access keys.
The integrated keyhead transmitter functions as a programmed ignition key
that operates all the locks and starts the vehicle, as well as a remote control.
The intelligent access key functions as a programmed key that operates
the driver door lock and activates the intelligent access with push button
start systems, as well as a remote control.
If your programmed transmitters or standard SecuriLock coded keys
(integrated keyhead transmitters only) are lost or stolen and you do not
have an extra coded key, you will need to have your vehicle towed to an
authorized dealer. The key codes need to be erased from your vehicle
and new coded keys will need to be programmed.
Store an extra programmed key away from the vehicle in a safe place to
help prevent any inconveniences. See an authorized dealer to purchase
additional spare or replacement keys.
Security83
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Programming a Spare Integrated Keyhead Transmitter
Note:A maximum of eight coded keys can be programmed to your
vehicle; all eight can be integrated keyhead transmitters.
You can program your own integrated keyhead transmitter or standard
SecuriLock® coded keys to your vehicle. This procedure will program
both the engine immobilizer keycode and the remote entry portion of the
remote control to your vehicle.
Only use integrated keyhead transmitters or standard SecuriLock® keys.
You must have two previously programmed coded keys and the new
unprogrammed key readily accessible. See your authorized dealer to have
the spare key programmed if two previously programmed coded keys are
not available.
Read and understand the entire procedure before you begin.
1. Insert the first previously programmed coded key into the ignition.
2. Turn the ignition from off to on. Keep the ignition on for at least three
seconds, but no more than 10 seconds.
3. Turn the ignition off and remove the first coded key from the ignition.
4. After three seconds but within 10 seconds of turning the ignition off,
insert the second previously coded key into the ignition.
5. Turn the ignition from off to on. Keep the ignition on for at least
three seconds, but no more than 10 seconds.
6. Turn the ignition off and remove the second previously programmed
coded key from the ignition.
7. After three seconds but within 10 seconds of turning the ignition off
and removing the previously programmed coded key, insert the new
unprogrammed key into the ignition.
8. Turn the ignition from off to on. Keep the ignition on for at least
six seconds.
9. Remove the newly programmed coded key from the ignition.
If the key has been successfully programmed it will start the engine
and operate the remote entry system (if the new key is an integrated
keyhead transmitter).
If it was not programmed successfully, wait 10 seconds and repeat
Steps 1 through 8. If you are still unsuccessful, bring your vehicle to
your authorized dealer.
Wait 20 seconds and then repeat this procedure from Step 1 to program
an additional key.
84Security
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Programming a Spare Intelligent Access Key
See your authorized dealer to have additional keys programmed to your
vehicle.
ANTI-THEFT ALARM (IF EQUIPPED)
The system will warn you of an unauthorized entry to your vehicle.
The park and turn lamps flash and the horn sounds if unauthorized entry
is attempted while the alarm is armed. It triggers immediately if the
luggage compartment or the hood opens, and after a 12-second delay if
any door opens.
Take all remote controls to an authorized dealer if there is any potential
alarm problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is not a key in the ignition. Press
the door lock button and close the door to arm the alarm.
Disarming the alarm
Disarm the alarm by any of the following actions:
•Unlock the doors or luggage compartment with the remote control.
•Turn the ignition on or start the vehicle.
•Use a key in the driver door to unlock your vehicle, then turn the
ignition on within 12 seconds.
Security85
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)