Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
360Ford Extended Service Plan
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
E
Eco Mode ..................................182
Electronic message center .......114
Electronic stability control ......223
Emergencies, roadside
jump-starting ..........................259
running out of fuel .................198
Emergency brake
(see Parking brake) ..................220
Emission control system ..........201
End user license agreement ....524
Engine ........................283, 350–351
cleaning ...................................312
coolant .....................................286
fail-safe cooling .......................290
lubrication specifications .......351
refill capacities ........................351
service points ..........................283
Engine block heater .................180
Engine fan .................................283
Engine oil
checking and adding ..............284
dipstick ............................283–284
filter, specifications ................354
refill capacities ........................351
specifications ..........................351
Event data recording ..................12
Exhaust fumes ..........................179
F
Fail safe cooling ........................290
Fan, Engine Cooling .................283
Fleet MyKey programming ........66
Floor mats .................................252
Fluid capacities .........................351Fog lamps ....................................95
Forward and reverse sensing
system ........................................225
Fuel
cap ...........................................195
capacity ...................................351
choosing the right fuel ...........191
filler funnel .............................198
filling your vehicle
with fuel ..........................193, 195
filter, specifications ................292
fuel pump shut-off ..................258
octane rating ...........192, 350–351
quality ..............................191–192
running out of fuel .................198
safety information relating to
automotive fuels .....................190
Fuses ..........................271–272, 278
G
Garage door opener ..................166
Gas cap (see Fuel cap) ............195
Gauges .......................................106
H
Hazard flashers .........................257
HD Radio™ ...............................448
Headlamps
aiming ......................................300
bulb specifications ..................309
flash to pass ..............................92
high beam .................................92
replacing bulbs ...............302–303
Head restraints .........................158
Heated steering wheel ..............508
Heating ......................................151
Help ............................................507
546Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
High-voltage battery
charging ...................................205
service disconnect ..................211
High-voltage shut off ................258
Hill start assist ..........................217
Homelink wireless control
system ........................................166
Hood ..........................................282
How to use voice commands ...438
I
Ignition ...............................175, 350
Illuminated visor mirror ...........103
Information displays .................114
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................314
cluster ......................................109
Intelligent Access Key ................59
J
Joining two calls
(multiparty/conference call) ....390
Jump-starting your vehicle ......259
K
Keyless entry system
autolock .....................................76
Keys .......................................58, 83
positions of the ignition .........175L
Lamps
bulb replacement
specifications chart ................309
fog lamps ...................................95
headlamps, flash to pass ..........92
interior lamps ...........................95
replacing bulbs .......302–303, 308
LATCH anchors ...........................28
Liftgate ............................74, 78–79
Lights, warning and indicator ..109
Listening to music ....................444
Load limits .................................241
Locks
autolock .....................................76
childproof ..................................32
doors ..........................................72
Lubricant specifications ...........351
Lug nuts ....................................349
M
Making and receiving calls .......467
MAP DVD - Loading and
Unloading ..................................467
Map icons ..................................520
Map mode ..................................518
Map preferences .......................517
Map updates ..............................521
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................420
Message center .........................114
warning messages ...................127
Index547
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Relays ................................271–272
Remote entry system
illuminated entry ......................77
locking/unlocking doors ...........73
opening the trunk .....................74
replacing the batteries .............60
Roadside assistance ..................256
Roll stability control .................223
Route preferences ....................517
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........270
Safety information ............382, 433
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
extension assembly ..................38
for adults .............................35–36
for children .........................20, 25
Occupant Classification
Sensor ........................................48
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ......20, 25
Safety Compliance
Certification Label ....................356
Satellite Radio ...........................452
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............368
SD card ......................147, 459, 511Seat belts (see Safety
restraints) ....................................35
Seats ..........................................164
child safety seats ................20, 25
front seats .......................161, 163
heated ......................................165
second row seats ....................164
SecuriLock passive anti-theft
system ..........................................83
Selecting your media source
(USB, Line in, BT audio) .........415
Sending new text messages .....470
Setting a destination ................511
Setting a destination
by voice .....................................512
Settings ......................................497
Setting the clock ...............138, 497
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUS® satellite radio ............452
SIRIUS satellite radio voice
commands .................................454
SIRIUS Travel Link ...................489
SIRIUS Travel Link voice
commands .................................490
SOS Post Crash Alert .................45
Spark plugs,
specifications .............350–351, 354
Specification chart,
lubricants ...................................351
Stability system .........................223
Starting your vehicle ................176
jump starting ..........................259
push button start system .......175
Index549
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)