Programming HomeLink to a Genie Intellicode 2 garage door
opener
Note:The Genie Intellicode 2 transmitter must already be programmed
to operate with the garage door opener.
Programing the transmitters
To program HomeLink to the transmitter you must first put the
transmitter into programming mode. To do this:
A. Red LED
B. Green LED
1. Press and hold one of the buttons on the hand-held transmitter for
10 seconds. The LED light will change from green to green and red.
2. Press the same button twice to confirm the change to Programming
mode. If done properly the LED light will appear red.
3. Hold the transmitter within 1–3 inches (2–8 centimeters) of the
button on the sun visor you want to program.
4. Press and hold both the programmed Genie button on the hand-held
transmitter and the button on the sun visor you want to program.
The indicator light on the sun visor will flash rapidly when the
programming is successful.
Note:the Genie transmitter will transmit for up to 30 seconds.
If HomeLink does not program within 30 seconds the Genie transmitter
will need to be pressed again. If the Genie transmitter LED displays
green and red, release the button until the LED turns off before pressing
the button again.
Once HomeLink has been programmed successfully, the Genie
transmitter must be changed out of program mode. To do this:
1. Press and hold the previously programmed Genie button on the
hand-held transmitter for 10 seconds. The indicator light will change
from red to red and green.
2. Press the same button twice to confirm the change. If done correctly
the LED will turn green.
BA
Universal Garage Door Opener (If Equipped)169
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Programming HomeLink to the Genie Intellicode garage door
opener motor
Note:You may need a ladder to access the garage door opener motor.
To program HomeLink to the garage
door opener motor:
1. Press and hold the PROGRAM
button on the garage door opener
motor until both blue LED’s turn on.
2. Release the PROGRAM button.
Only the smaller round LED should
be on.
3. Press and release the program button. The larger purple LED will flash
Note:The next two steps must be completed in 30 seconds.
4. Press and release the Genie Intellicode 2 hand-held transmitter’s
previously programmed button. Both indicator lights on the garage door
opener motor unit should now flash purple.
5. Press and hold the previously programmed button on the sun visor for
two seconds. Repeat this step up to 3 times until the garage door moves.
Programming is now complete.
Clearing a HomeLink device
To erase programming from the three HomeLink buttons, press and hold
the two outer HomeLink buttons until the indicator light begins to flash.
The LED will begin flashing in 10 to 20 seconds, at which time both
buttons should be released. Programming has now been erased, and the
LED should blink slowly to indicate the device is in train mode when any
one of the three HomeLink buttons is pressed.
FCC and RSS-210 Industry Canada Compliance
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications to your device not expressly approved by the
party responsible for compliance can void the user’s authority to operate
the equipment.
170Universal Garage Door Opener (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
EV Now
This mode provides an electric only driving experience using
plug-in power. The left-hand information display will change to an
Energy Use screen that supplies EV specific tools and functions.
The vehicle may accelerate more slowly and the top speed may be lower
than in Auto EV. At any time, the engine may be enabled by using one of
the following methods:
1. Press the OK button on the left 5–way steering wheel control while
viewing the EV screen. The vehicle will automatically exit override after
the timer has expired and the engine shuts down.
2.
Press the accelerator pedal fully. A pop up message statingPress OK to
Enable Enginewill appear. Press OK on the left steering wheel button to
activate as needed. The message will disappear if the accelerator pedal is
released.
3. Press the EV button. This will change the mode to EV Later and
permit engine operation
The vehicle may automatically enter Engine Enabled mode if system
conditions require it. A messageEngine Enabled for System
Performancewill display if this occurs. This is normal function, and
your vehicle will return to EV Now when possible.
The vehicle may enter Enable Engine mode if the climate control is in a
defrost mode and the outside temperature is cold. A messageEngine
Enabled Due to Defrostwill display if this occurs. If defrost is not
needed, select a different climate control mode to permit EV Now.
There is a blue EV icon that is displayed in the left-hand information
display when EV Now is enabled. If the vehicle is in the Engine Enabled
mode, the EV icon will be yellow.
EV Now will automatically exit when the Plug in power has been depleted.
EV Later
This mode saves the high voltage battery plug in power for
future use (for example, your initial drive is at high speeds on
open roads, but later your drive will be at low speeds in an
urban area). Your vehicle will run the engine as needed and
keep most of the high voltage battery plug in power for later use in Auto
EV or EV Now mode.
There is a white EV Later icon that appears on the left-hand information
display when EV Later is enabled.
EV
Unique Driving Characteristics183
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Transmission Operation:Due to the technologically advanced,
electronically-controlled continuously variable transaxle, you will not
feel shift changes like those of a non-hybrid vehicle.
Note:Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps deliver fuel
efficiency and performance.
Neutral:It is not recommended to idle the vehicle in positionNfor
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. The engine will not start, and cannot
provide power to the hybrid system in positionN.
Low Gear:Low gear (positionL) is designed to mimic the enhanced
engine braking available in non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary engine braking. This is normal
and will not damage your vehicle. In low gear, the gas engine will remain
on more often than in positionD.
Reverse:In positionR, vehicle speed is limited to 22 mph (35 km/h).
Unique Hybrid Operating Characteristics
Your hybrid behaves differently compared to a non-hybrid. Here is a
description of the major differences:
Battery:Your hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the trim panels behind the rear seats. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located behind the rear seat or underneath
the load floor. The rear seats can be lowered to increase cargo space.
If the vehicle is left inoperative for over 31 days, it may be necessary
to jump start the vehicle. Refer toJump starting the vehiclein the
Roadside Emergencieschapter and also seeLow and high voltage
battery – storagein theVehicle Carechapter.
Unique Driving Characteristics185
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
The system does not position the vehicle where I want in the
space
The vehicle is rolling in the opposite direction of the transmission
(i.e. rolling forward when R [Reverse] is selected)
The transmission is in R (Reverse); the vehicle must be moving
forward to detect a parking space
An irregular curb along the parking space prevents the system from
aligning the vehicle properly
Vehicles or objects bordering the space may not be positioned correctly
The vehicle was pulled too far past the parking space. The system
performs best when you drive the same distance past the parking
space
The tires may not be installed or maintained correctly (i.e. not inflated
correctly, improper size, or of different sizes)
A repair or alteration has changed detection capabilities
A parked vehicle has a high attachment (i.e. salt sprayer, snowplow,
moving truck bed, etc.)
The parking space length or position of parked objects changed after
your vehicle passed
The temperature around your vehicle changes quickly (i.e. driving from
a heated garage into the cold, or after leaving a car wash)
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)
WARNING:The rear view camera system is a reverse aid
supplement device that still requires the driver to use it in
conjunction with the interior and exterior mirrors for maximum
coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Back up as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
Parking Aids231
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible
in the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
266Customer Assistance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Resetting the Oil Life Monitoring System
Note:Reset the oil life monitoring only after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button start, press and hold the start button for
two seconds without pressing the brake pedal. Do not attempt to start
the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, theService: Oil reset in prog.message will be
displayed.
5. After 25 seconds, theService: Oil reset completemessage will be
displayed.
6. Release both the accelerator and brake pedals.
7. TheService: Oil reset completemessage will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button start, press the start button to turn the
vehicle off completely.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on Energi models only. The oil
maintenance mode keeps the engine oil quality in good condition when
you drive the vehicle with limited engine use. If the vehicle is in oil
maintenance mode when you start the vehicle, a message will appear in
the instrument cluster. While the vehicle is in oil maintenance mode, the
vehicle will run the engine as necessary.
If you select the EV Now mode while the vehicle is in the oil
maintenance mode, EV Now mode will be suspended for as long
as you are in oil maintenance mode.
The oil maintenance mode will resume the next time you start the
vehicle. Changing the engine oil and resetting the oil life monitoring
system will suspend the oil maintenance mode.
Maintenance285
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
REMOVING A HEADLAMP
1. Make sure the lighting control is
in the off position and open the
hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp
assembly as far as possible
towards the center of the vehicle
to disengage it from the lower fixing
point.
4. Carefully lift the outer side of the
headlamp and remove it.
5. Disconnect the electrical
connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
302Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)