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STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you
will neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
238Driving Aids
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REAR UNDER FLOOR STORAGE
The under floor storage
compartments are located in front
of the rear seats. Make sure the lids
are secure before driving.
LUGGAGE COVERS (IF EQUIPPED)
WARNING:Make sure that the posts are properly latched in
mounting features. The cover may cause injury in a sudden stop
or accident if it is not securely installed.
WARNING:Do not place any objects on the cargo area shade.
They may obstruct your vision or strike occupants of vehicle in
the case of a sudden stop or collision.
Use the shade to cover items in the cargo area of your vehicle.
Insert the ends of the cargo shade
into the mounting features located
behind the rear seat on the rear
trim panels to install the shade.
To operate the shade:
1. Pull the rear edge of the cargo
shade rearward, below and past the
retention slots.
2. Lift the shade up and secure both
ends of the support rod into the
retention slots located on the rear quarter trim panels.
240Load Carrying
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Payload– is the combined weight of cargo and passengers that the vehicle
is carrying. The maximum payload for your vehicle can be found on the
Tire Label on the B-Pillar or the edge of the driver’s door (vehicles
exported outside the US and Canada may not have a Tire Label). Look for
“THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD
NEVER EXCEED XXX kg OR XXX lb.”for maximum payload. The
payload listed on the Tire Label is the maximum payload for the vehicle
as built by the assembly plant. If any aftermarket or authorized-dealer
installed equipment has been installed on the vehicle, the weight of the
equipment must be subtracted from the payload listed on the Tire Label in
order to determine the new payload.
WARNING:The appropriate loading capacity of your vehicle can
be limited either by volume capacity (how much space is
available) or by payload capacity (how much weight the vehicle should
carry). Once you have reached the maximum payload of your vehicle,
do not add more cargo, even if there is space available. Overloading or
improperly loading your vehicle can contribute to loss of vehicle control
and vehicle rollover.
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•Example only:
WARNING:Exceeding the Safety Compliance Certification Label
vehicle weight rating limits could result in substandard vehicle
handling or performance, engine, transmission and/or structural damage,
serious damage to the vehicle, loss of control and personal injury.
WARNING:Do not exceed the GVWR or the GAWR specified on
the Safety Compliance Certification Label.
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WARNING:Do not use replacement tires with lower load
carrying capacities than the original tires because they may lower
the vehicle’s GVWR and GAWR limitations. Replacement tires with a
higher limit than the original tires do not increase the GVWR and
GAWR limitations.
WARNING:Exceeding any vehicle weight rating limitation could
result in serious damage to the vehicle and/or personal injury.
Steps for determining the correct load limit:
1. Locate the statement “The combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.” on your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX
kg or XXX lbs.
4. The resulting figure equals the available amount of cargo and luggage
load capacity. For example, if the “XXX” amount equals 1,400 lbs. and
there will be five 150 lb. passengers in your vehicle, the amount of
available cargo and luggage load capacity is 650 lbs. (1400-750 (5 x 150)
= 650 lb.). In metric units (635-340 (5 x 68) = 295 kg.)
5. Determine the combined weight of luggage and cargo being loaded on
the vehicle. That weight may not safely exceed the available cargo and
luggage load capacity calculated in Step 4.
The following gives you a few examples on how to calculate the available
amount of cargo and luggage load capacity:
•Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage
capacity. You decide to go golfing. Is there enough load capacity to
carry you, 4 of your friends and all the golf bags? You and four friends
average 220 lb. (99 kg) each and the golf bags weigh approximately
30 lb. (13.5 kg) each. The calculation would be: 1400 – (5 x 220) -
(5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have enough load
capacity in your vehicle to transport four friends and your golf bags.
In metric units, the calculation would be: 635 kg - (5 x 99 kg) -
(5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg.
246Load Carrying
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TOWING A TRAILER
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your vehicle towed from the front if using proper
wheel lift equipment to raise the front wheels off the ground. When
towing in this manner, the rear wheels can remain on the ground.
248Towing
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FLOOR MATS
WARNING:Always use floor mats that are designed to fit the
footwell of your vehicle. Only use floor mats that leave the pedal
area unobstructed. Only use floor mats that are firmly secured to
retention posts so that they cannot slip out of position and interfere
with the pedals or impair safe operation of your vehicle in other ways.
•Pedals that cannot move freely can cause loss of vehicle control and
increase the risk of serious personal injury.
•Always make sure that the floor mats are properly attached to the
retention posts in the carpet that are supplied with your vehicle.
Floor mats must be properly secured to both retention posts to
ensure mats do not shift out of position.
•Never place floor mats or any other covering in the vehicle footwell
that cannot be properly secured to prevent them from moving and
interfering with the pedals or the ability to control the vehicle.
•Never place floor mats or any other covering on top of already
installed floor mats. Floor mats should always rest on top of the
vehicle carpeting surface and not another floor mat or other
covering. Additional floor mats or any other covering will reduce the
pedal clearance and potentially interfere with pedal operation.
252Driving Hints
2013 C-Max Full Hybrid(34h)
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WARNING(Continued)
•Check attachment of floor mats on a regular basis. Always properly
reinstall and secure floor mats that have been removed for cleaning
or replacement.
•Always make sure that objects cannot fall into the driver footwell
while the vehicle is moving. Objects that are loose can become
trapped under the pedals causing a loss of vehicle control.
•Failure to properly follow floor mat installation or attachment
instructions can potentially cause interference with pedal operation
causing loss of control of vehicle.
•To install floor mats, position the floor mat so that the eyelet is over
the retention post and press down to lock in.
•To remove the floor mat, reverse the installation procedure.
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