2013 FORD C MAX HYBRID trailer

Stability Control 222
AdvanceTrac®.......................................223
Parking Aids 224
Sensing system.......................................224
Active park assist.....................................227
Rear-view camera system...............................231
Cruise Control 236
Driving Aids 238
Steering............................................238
Load Carrying 240
Luggage cover.......................................240
Vehicle loading.......................................241
Towing 248
Trailertowing........................................248
Wrecker towing......................................248
Recreational towing...................................249
Driving Hints 250
Economical driving....................................250
Floormats..........................................252
Roadside Emergencies 254
Getting roadside assistance..............................256
Hazard warning flashers................................257
Fuel cut-off switch....................................258
High-voltageshut-off...................................258
Jump starting........................................259
Customer Assistance 263
Reporting safety defects (U.S. only).......................270
Reporting safety defects (Canada only).....................270
Table of Contents5
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SENSING SYSTEM (IF EQUIPPED)
WARNING:To help avoid personal injury, please read and
understand the limitations of the system as contained in this
section. Sensing is only an aid for some (generally large and fixed)
objects when moving in reverse on a flat surface at parking speeds.
Traffic control systems, inclement weather, air brakes, and external
motors and fans may also affect the function of the sensing system; this
may include reduced performance or a false activation.
WARNING:To help avoid personal injury, always use caution
when in R (Reverse) and when using the sensing system.
WARNING:This system is not designed to prevent contact with
small or moving objects. The system is designed to provide a
warning to assist the driver in detecting large stationary objects to
avoid damaging the vehicle. The system may not detect smaller objects,
particularly those close to the ground.
WARNING:Certain add-on devices such as large trailer hitches,
bike or surfboard racks and any device that may block the normal
detection zone of the system, may create false beeps.
Note:Keep the sensors (located on the bumper/fascia) free from snow,
ice and large accumulations of dirt. If the sensors are covered, the
system’s accuracy can be affected. Do not clean the sensors with sharp
objects.
Note:If your vehicle sustains damage to the bumper/fascia, leaving it
misaligned or bent, the sensing zone may be altered causing inaccurate
measurement of obstacles or false alarms.
Note:If your vehicle is equipped with MyKey®, it is possible to prevent
turning the sensing system off. Refer to theMyKey®chapter.
The sensing system warns the driver of obstacles within a certain range
of the bumper area. The system turns on automatically whenever the
ignition is switched on.
When receiving a detection warning, the radio volume is reduced to a
predetermined level. After the warning goes away, the radio volume
returns to the previous level.
224Parking Aids
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

ACTIVE PARK ASSIST (IF EQUIPPED)
WARNING:This system is designed to be a supplementary park
aid. It may not work in all conditions and is not intended to
replace the driver’s attention and judgment. The driver is responsible
for avoiding hazards and maintaining a safe distance and speed, even
when the system is in use.
Note:The driver is always responsible for controlling the vehicle,
supervising the system and intervening if required.
The system detects an available parallel parking space and automatically
steers the vehicle into the space (hands-free) while you control the
accelerator, gearshift and brakes. The system visually and/or audibly
instructs the driver to park the vehicle.
The system may not function correctly if something passes between the
front bumper and the parking space (i.e. a pedestrian or cyclist) or if
the edge of the neighboring parked vehicle is high from the ground
(i.e. a bus, tow truck or flatbed truck).
Note:The sensors may not detect objects in heavy rain or other
conditions that cause disruptive reflections.
Note:The sensors may not detect objects with surfaces that absorb
ultrasonic waves.
The system should not be used if:
•a foreign object (i.e. bike rack or trailer) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•an overhanging object (i.e. surfboard) is attached to the roof.
•the front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•a mini-spare tire is in use.
Parking Aids227
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

WARNING:Use caution when using the rear video camera and the
liftgate is ajar. If the liftgate is ajar, the camera will be out of position
and the video image may be incorrect. All guidelines (if enabled) have been
removed when the liftgate is ajar.
WARNING:Use caution when turning camera features on or off
while in R (Reverse). Make sure the vehicle is not moving.
The rear view camera system provides a video image of the area behind
the vehicle.
During operation, lines appear in the display which represent your
vehicle’s path and proximity to objects behind the vehicle.
The camera is located on the
liftgate.
Using the Rear View Camera System
The rear view camera system displays what is behind your vehicle when
you place the transmission in R (Reverse). The system uses three types
of guides to help you see what is behind your vehicle:
1. Active guidelines: Show the intended path of the vehicle when
reversing.
2. Fixed guidelines: Show the actual path the vehicle is moving in while
reversing in a straight line, which can be helpful when backing into a
parking space or aligning the vehicle with another object behind the
vehicle.
3. Centerline: Helps align the center of the vehicle with an object
(i.e. a trailer).
232Parking Aids
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:If the transmission is in R (Reverse) and the trunk/liftgate is ajar,
no rear view camera features are displayed.
Note:If the image comes on while the transmission is not in R
(Reverse), have the system inspected by your authorized dealer.
Note:When towing, the camera only sees what is being towed behind
the vehicle. This might not provide adequate coverage as it usually
provides in normal operation and some objects might not be seen.
In some vehicles, the guidelines may disappear once the trailer tow
connector is engaged.
Note:The camera may not operate correctly under the following
conditions:
•Nighttime or dark areas if one or both reverse lamps are not
operating. Do not use the rear view camera display when lighting is
low until both reverse lamps are functional.
•The camera’s view is obstructed by mud, water or debris. Clean the
lens with a soft, lint-free cloth and non-abrasive cleaner.
•The rear of the vehicle is hit or damaged, causing the camera to
become misaligned. Check with your authorized dealer to have the
rear view camera system checked for proper coverage and operation.
Adjusting the Rear View Camera Settings (If Equipped)
To access any of the rear view camera system settings, make the
following selections in the touch screen when the transmission is not in
R (Reverse):
1. Menu
2. Vehicle
3. Rear View Camera
After changing a system setting, the touch screen shows a preview of the
feature(s) selected.
Parking Aids233
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

TOWING A TRAILER
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your vehicle towed from the front if using proper
wheel lift equipment to raise the front wheels off the ground. When
towing in this manner, the rear wheels can remain on the ground.
248Towing
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

The front wheels must be on a tow dolly when towing your vehicle
from the rear using wheel lift equipment. This prevents damage to the
transmission.
TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable (without access to wheel dollies,
car-hauling trailer, or flatbed transport vehicle), it can be flat-towed
(all wheels on the ground, regardless of the powertrain and transmission
configuration) under the following conditions:
•Your vehicle is facing forward for towing in a forward direction.
•
Place the transmission in positionN.SeeAutomatic transmissionin
theTransmissionchapter if you cannot move the transmission intoN.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering your vehicle. See theClimate
Controlchapter.
Follow these guidelines if you have a need for recreational towing,
such as towing your vehicle behind a motorhome. We designed these
guidelines to prevent damage to your transmission.
You can tow your vehicle with all four wheels on the ground or with
the front wheels off the ground by using a tow dolly. If you are using a
tow dolly, follow the instructions specified by the equipment provider.
If you are towing with all four wheels on the ground, see the following
instructions.
If you tow your vehicle with all four wheels on the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission in positionN.
•Place the ignition in the accessory mode. See theStarting and
Stopping the Enginechapter.
•Do not exceed 70 mph (113 km/h).
•Place the transmission in positionP,start the engine and allow it to
run for one minute at the beginning of each day (you may need to
press the accelerator pedal in order to start the engine). After
allowing the engine to run, place the transmission back into position
Nand the ignition in the accessory position.
Towing249
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program.
This program is separate from the New Vehicle Limited Warranty.
The service is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
256Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)