2013 FORD C MAX HYBRID seats

REAR UNDER FLOOR STORAGE
The under floor storage
compartments are located in front
of the rear seats. Make sure the lids
are secure before driving.
LUGGAGE COVERS (IF EQUIPPED)
WARNING:Make sure that the posts are properly latched in
mounting features. The cover may cause injury in a sudden stop
or accident if it is not securely installed.
WARNING:Do not place any objects on the cargo area shade.
They may obstruct your vision or strike occupants of vehicle in
the case of a sudden stop or collision.
Use the shade to cover items in the cargo area of your vehicle.
Insert the ends of the cargo shade
into the mounting features located
behind the rear seat on the rear
trim panels to install the shade.
To operate the shade:
1. Pull the rear edge of the cargo
shade rearward, below and past the
retention slots.
2. Lift the shade up and secure both
ends of the support rod into the
retention slots located on the rear quarter trim panels.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft® Professional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the material, spot-clean the area
first with Motorcraft® Spot and Stain Remover. In Canada, use
Motorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these
areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
314Vehicle Care
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USA(fus)

If a staining liquid like coffee or juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2.
Wipe the surface with a damp, clean, white, cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled area;
allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft® Vinyl Cleaner. Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics or petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
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USA(fus)

GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available for
SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that drivers
use extreme caution when using any device that may take their focus off
the road. Your primary responsibility is the safe operation of the vehicle.
We recommend against the use of any handheld device while driving,
encourage the use of voice-operated systems when possible and that you
become aware of applicable state and local laws that may affect use of
electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
382SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way,
so they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, SIRIUS® Travel Link™ sports scores,
movie times and ski conditions.
•Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
•All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
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D.Plug (Energi only)appears when you plug your vehicle into the
wall. When charging the high voltage battery from the wall, you can see
flow from the plug to the battery on the screen.
•Accessoriesindicates electrical power demands from your vehicle’s
accessory systems. Accessories use power but do not contribute to
making the vehicle move. The power flow displays power usage from
the climate control system and other accessories separately.
E.Otherincludes all power usage from the low voltage accessories such
as the climate control fan, headlights and heated seats. The higher the
power usage is from these accessories, the larger the circle around the
node. This node illuminates anytime the vehicle is on since there is
always some low level power in use.
F.Climateincludes the power usage from the high-voltage climate
control components such as the electric A/C compressor and the electric
heater (Energi only). The higher the power usage is from these
components, the larger the circle around this node.
Note:The climate control system may determine A/C is necessary even
when you turn it off. In this case, you may see some climate power when
the A/C is off.
G.High voltage battery powerrepresents your high-voltage battery.
A circle illuminates around the node when the high-voltage battery is
receiving power from regenerative braking, engine charging or external
charging (when you plug it in). The higher the power usage is from the
high-voltage battery, the larger the circle around this node.
H.Fuelrepresents the fuel tank in the vehicle.
I.Fuel-to-engine flowshows flow from the fuel tank to the engine
when the engine is on and using fuel (there are some cases where the
engine is on, but not using any fuel). When the engine is on, but not
using fuel, the engine node is active, but the fuel flow path is off. An
example of this is when your foot is off the accelerator pedal and the
vehicle is traveling at a high speed.
J.Engine On due toprovides you with the reason(s) the gasoline
engine is on. When the gasoline engine is off, this display does not
appear.Engine On due toreasons displayed by the system are in a
chart following this list.
K.Motor-to-engine flowshows the direction of power flow between the
engine and the electric motor. The direction indicates if the engine is
providing power to the high-voltage electrical system, or if the high-voltage
electrical system is providing power to control or start the engine.
482MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

911 Assist™ ......................401, 492
A
ABS (see Brakes) .....................218
Accessing and using your
USB port ....................................459
Accessing call history/phone
book during active call .............390
Accessing your calendar ..........492
Accessing your media menu
features ......................................415
Accessing your phone menu
features ......................................392
Accessory delay ........................100
Active call menu options .........390
Active Park Assist .....................227
Adding (pairing) a phone ........467
Advanced menu options ...399, 421
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................399
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................56
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 51
Air cleaner filter .......296–297, 354
Air filter .....................283, 297, 354
Ambient mood/lighting .......97, 499
AM/FM .......................................446Antifreeze (see Engine
coolant) .....................................286
Anti-lock brake system
(see Brakes) ..............................218
Anti-theft system ........................83
arming the system ..............83, 85
disarming a triggered system ..85
AppLink™ .................................409
Armrests ....................................164
Audio system
Single CD ................138, 143–144
Audio system
(see Radio) ................138, 143–144
Automatic transmission
driving an automatic
overdrive .................................213
fluid, adding ............................291
fluid, checking ........................291
fluid, refill capacities ..............351
Auxiliary Input Jack .................455
Auxiliary input jack (Line in) ..145
Auxiliary powerpoint ................171
A/V inputs ..........................147, 463
B
Battery .......................................293
jumping a disabled battery ....259
maintenance-free ....................293
replacement, specifications ...354
servicing ..................................293
traction battery pack
assembly ..................................205
Booster seats ...............................23
Brakelamp
high-mount brakelamp ...........308
544Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Brakes ........................................218
anti-lock ...................................218
anti-lock brake system (ABS)
warning light ...........................218
brake warning light ................218
fluid, checking and adding ....292
fluid, refill capacities ..............351
fluid, specifications .................351
lubricant specifications ..........351
parking ....................................220
shift interlock ..........................215
C
Capacities for refilling fluids ....351
Cargo area shade ......................240
CD ..............................138, 143–144
CD player ..........................136, 457
CD voice commands .................458
Cell phone use ............................16
Changing the air filter ..............297
Child safety restraints ..........28, 30
Child safety seats
attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats - booster
seats .............................................23
Cleaning the touchscreen ........432
Cleaning your vehicle ...............310
engine compartment ..............312
instrument panel ....................314
interior .....................................313
plastic parts ............................311
washing ....................................310
waxing .....................................311
wheels ......................................316wiper blades ............................313
Climate voice commands .........510
Clock ..................................138, 497
Console ......................................173
overhead ..................................173
Coolant ......................................286
checking and adding ..............286
recovery reservoir ..................283
refill capacities ........................351
specifications ..........................351
Customer Assistance ................256
Ford Extended Service
Plan ..........................................359
Getting roadside assistance ...256
Getting the service
you need .................................263
Ordering additional owner’s
literature .................................269
Utilizing the
Mediation/Arbitration
Program ...................................267
D
Defrost .......................................151
rear window ............................155
Dipstick
automatic transmission
fluid ..........................................291
engine oil .........................283–284
Display settings .........................498
Doors
central unlocking ......................72
Driving under special
conditions ..................................216
through water .........................251
Dual automatic temperature
control (DATC) .........................151
Index545
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Owners Guide gf, 3rd Printing, January 2013
USA(fus)