2013 FORD C MAX HYBRID stop start

ENGINE BLOCK HEATER (IF EQUIPPED)
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:Do not use your heater with ungrounded electrical
systems or two-pronged (cheater) adapters. There is a risk of
electrical shock.
Note:The heater is most effective when outdoor temperatures are below
0°F (-18°C).
The heater acts as a starting aid by warming the engine coolant. This
allows the climate control system to respond quickly. The equipment
includes a heater element (installed in the engine block) and a wire
harness. You can connect the system to a grounded 120 volt A/C
electrical source.
We recommend that you do the following for safe and correct operation:
•
Use a 16-gauge outdoor extension cord that is product certified by
Underwriter’s Laboratory or Canadian Standards Association. This
extension cord must be able to be used outdoors, in cold temperatures,
and be clearly markedSuitable for Use with Outdoor Appliances.
Never use an indoor extension cord outdoors; it could result in an
electric shock or become a fire hazard.
•Use as short an extension cord as possible.
•Do not use multiple extension cords.
•Make sure that when in operation, the extension cord plug and the
heater cord plug connections are free and clear of water. This could
cause an electric shock or fire.
•
Make sure your vehicle is parked in a clean area, clear of combustibles.
•Make sure the heater, heater cord and extension cord are firmly
connected.
180Starting and Stopping the Engine
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

•Check for heat anywhere in the electrical hookup once the system has
been operating for approximately 30 minutes.
•Make sure the system is unplugged and properly stowed before driving
your vehicle. Make sure the protective cover seals the prongs of the
block heater cord plug when not in use.
•Keep plug terminals clean and free of dirt and corrosion.
•Make sure the heater system is checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are clean and dry prior to use.
Clean them with a dry cloth, if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use.
The system does not have a thermostat. It achieves maximum
temperature after approximately three hours of operation. Using the
heater longer than three hours does not improve system performance
and unnecessarily uses electricity.
Starting and Stopping the Engine181
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

HYBRID VEHICLE OPERATION (C-MAX HYBRID AND C-MAX ENERGI)
This hybrid vehicle combines electric and gasoline propulsion to provide
breakthrough performance and improved efficiency. Familiarizing yourself
with these unique characteristics will provide an optimal driving experience
from your new vehicle.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Starting:When you start your vehicle, a green ready indicator
light will appear in the lower right portion of the instrument
cluster and a ready to drive message will appear in the middle
of the left cluster screen, letting you know that the vehicle is ready for
driving.
The engine may not start because this hybrid vehicle is equipped with
silent key start. This fuel saving feature allows your vehicle to be
ready-to-drive without requiring the gas engine to be running. This
indicator will remain on while the vehicle is on, whether the engine is
running or not to indicate the vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the engine will not start unless
the vehicle is cold, a climate control change is requested, or the
accelerator is pressed.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•considerable vehicle acceleration
•vehicle speed above 60 mph (96 km/h) For C-MAX Energi vehicles,
you can drive up to 85 mph (137 km/h) in EV mode.
•ascending a hill
•charge level of high voltage battery is low
•very high or low outside temperature (to provide system cooling or
heating) For C-MAX Energi vehicles, climate control demands by
passengers do not directly cause the engine to run. This only occurs
when the high voltage battery charge is low.
•engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come
to a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
184Unique Driving Characteristics
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
Fuel and Refueling195
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Readiness for Inspection/Maintenance (I/M) Testing
Some state, provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration.
If the service engine soon indicator is on or the bulb does not
work, the vehicle may need to be serviced. SeeOn-board
Diagnostics (OBD-II)in this chapter.
Your vehicle may not pass the I/M test if the service engine soon
indicator is on or not working properly (bulb is burned out), or if the
OBD-II system has determined that some of the emission control systems
have not been properly checked. In this case, the vehicle is considered
not ready for I/M testing.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine soon
indicator blinks eight times, it means that the vehicle is not ready for I/M
testing; if the service engine soon indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway or highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle.
The engine must warm up to its normal operating temperature. Once the
engine is started, do not turn off the engine until the above driving cycle
is complete. If the vehicle is still not ready for I/M testing, the above
driving cycle will have to be repeated.
204Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

AUTOMATIC TRANSMISSION
WARNING:Always set the parking brake fully and make sure
the gearshift is latched inP(Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle
WARNING:When parking, do not use the gearshift in place of
the parking brake. Always set the parking brake fully and make
sure that the gearshift is securely latched inP(Park). Turn off the
ignition whenever you leave your vehicle. Never leave your vehicle
unattended while it is running. If you do not take these precautions,
your vehicle may move unexpectedly and injure someone.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Release the parking brake
3. Press the brake pedal
4. Move the gearshift lever into the
desired gear
To put your vehicle inP(Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it inP(Park)
R (Reverse)
With the gearshift lever inR(Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out ofR
(Reverse).
N (Neutral)
With the gearshift lever inN(Neutral), the vehicle is free to roll; hold
the brake pedal down while in this position. Because of the unique
nature of the hybrid vehicle, the engine will not start in theN(Neutral)
position.
The vehicle does not charge the high voltage battery in theN(Neutral)
position. Do not idle the vehicle inN(Neutral) for extended periods as
this will discharge your high voltage battery.
PRNDL
Transmission213
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

3. Locate the brake shift interlock
lever on the passenger side of the
shifter assembly.
4. Apply the brake pedal. Using a
screwdriver (or similar tool),
press and hold the white brake
shift interlock lever forward while
pulling the gearshift lever out of
the P (Park) position and into the
N (Neutral) position.
5. Reinstall the console side panel and attach the fastener.
6. Reinstall the access cover.
7. Apply the brake pedal, start the vehicle and release the parking brake.
See your authorized dealer as soon as possible if this procedure is used.
If Your Vehicle Gets Stuck in Mud or Snow
Note:Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Note:Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
216Transmission
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may
be worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring
your vehicle to a safe stop. Turn the engine off, shift to positionPand
apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
218Brakes
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)