EV Now
This mode provides an electric only driving experience using
plug-in power. The left-hand information display will change to an
Energy Use screen that supplies EV specific tools and functions.
The vehicle may accelerate more slowly and the top speed may be lower
than in Auto EV. At any time, the engine may be enabled by using one of
the following methods:
1. Press the OK button on the left 5–way steering wheel control while
viewing the EV screen. The vehicle will automatically exit override after
the timer has expired and the engine shuts down.
2.
Press the accelerator pedal fully. A pop up message statingPress OK to
Enable Enginewill appear. Press OK on the left steering wheel button to
activate as needed. The message will disappear if the accelerator pedal is
released.
3. Press the EV button. This will change the mode to EV Later and
permit engine operation
The vehicle may automatically enter Engine Enabled mode if system
conditions require it. A messageEngine Enabled for System
Performancewill display if this occurs. This is normal function, and
your vehicle will return to EV Now when possible.
The vehicle may enter Enable Engine mode if the climate control is in a
defrost mode and the outside temperature is cold. A messageEngine
Enabled Due to Defrostwill display if this occurs. If defrost is not
needed, select a different climate control mode to permit EV Now.
There is a blue EV icon that is displayed in the left-hand information
display when EV Now is enabled. If the vehicle is in the Engine Enabled
mode, the EV icon will be yellow.
EV Now will automatically exit when the Plug in power has been depleted.
EV Later
This mode saves the high voltage battery plug in power for
future use (for example, your initial drive is at high speeds on
open roads, but later your drive will be at low speeds in an
urban area). Your vehicle will run the engine as needed and
keep most of the high voltage battery plug in power for later use in Auto
EV or EV Now mode.
There is a white EV Later icon that appears on the left-hand information
display when EV Later is enabled.
EV
Unique Driving Characteristics183
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may
be worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring
your vehicle to a safe stop. Turn the engine off, shift to positionPand
apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
218Brakes
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you
will neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
238Driving Aids
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Fuse or relay
numberFuse amp
ratingProtected components
F14 20A** Rear wiper
F15 — Not used
F16 20A** Body control module 15 feed
F17 20A** Transmission oil pump
(C-MAX Energi)
F18 20A** Front wiper motor
F19 5A*
Anti-lock brake system / Electronic
stability program module
F20 15A* Horn
F21 5A* Stop light switch
F22 5A* Vacuum pump monitoring
F23 5A* Engine control module 15 /
Powertrain control module 15 /
Transmission oil pump 15
F24 5A* Relay coils
F25 10A* Motor electronic cooling pump
F26 5A* Electronic power assist steering
module 15
F27 5A* Mass air flow sensor
F28 15A* Powertrain control module
F29 10A* Electronic A/C compressor /
Positive temperature coefficient
heater
F30 10A* Engine control module,
Powertrain control module
F31 5A* Charge port light ring
(C-MAX Energi)
F32 20A* Vehicle power 2
F33 15A* Vehicle power 4
F34 10A* Injectors
F35 10A* Vehicle power 3
F36 20A* Vehicle power 1
274Fuses
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Fuse or relay
numberFuse amp
ratingProtected components
66 20A Driver door unlock supply, Double
lock
67 7.5A Cell phone passport (C-MAX Energi)
68 — Not used
69 5A Instrument cluster
70 20A Central lock and unlock supply
71 10A Heating control head (manual A/C),
Climate control module
72 7.5A Steering wheel module
73 5A Data link connector
74 15A Headlamp supply
75 15A Fog lamp supply
76 10A Reverse lamp supply
77 20A Windshield and rear washer supply
78 5A Ignition switch, Start button
79 15A Radio, Hazard light switch
80 20A Not used (spare)
81 5A Power sun shade
82 20A Windshield and rear washer relay
83 20A Central lock and unlock supply
84 20A Drive door unlock supply, Double lock
85 7.5A Electronic 15 feed
86 10A Restraints control module, Passenger
air bag deactivation indicator
87 — Not used
88 — Not used
89 — Not used
Fuses277
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USA(fus)
If you drive in extremely hot climates:
•It may be necessary to have a Ford authorized dealer decrease the
coolant concentration to 40%.
•A coolant concentration of 40% will provide improved overheat
protection. Engine coolant concentrations below 40% will decrease the
corrosion/freeze protection characteristics of the engine coolant and
may cause engine damage.
Vehicles driven year-round in non-extreme climates should use
prediluted engine coolant for optimum cooling system and engine
protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
290Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
When Fail-Safe Mode is Activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer.
If required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips
or shifts slowly) or if you notice some sign of fluid leakage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Maintenance291
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USA(fus)
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering system. There is
no fluid reservoir to check or fill.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict
the use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
292Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)