SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized studio, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized studio are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized studio.
We strongly recommend that you take the vehicle to an
authorized studio. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized studio have the
362 IF YOU NEED CONSUMER ASSISTANCE
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FIAT Group Automobiles ve-
hicles. Included are starting, operating, emergency and
maintenance procedures as well as specifications, capa-
bilities and safety tips.
•Call toll free at:
1–800–890–4038 (U.S.)
1–800–387–1143 (Canada)
Or
•Visit us on the Worldwide Web at:
www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
9
IF YOU NEED CONSUMER ASSISTANCE 367
Adding Engine Coolant (Antifreeze)............329
Adding Fuel.............................277
Adding Washer Fluid......................324
Additives, Fuel...........................274
Airbag..................................39
Airbag Deployment........................52
Airbag Light.............................47
Airbag Maintenance........................53
Airbag, Side..............................42
Airbag, Window (Side Curtain)................43
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .316
Air Conditioner Maintenance.................318
Air Conditioning..........................206
Air Conditioning Controls...................206
Air Conditioning Filter.....................319
Air Conditioning Refrigerant.................318
Air Conditioning System....................206
Air Pressure, Tires.........................257
Alterations/Modifications, Vehicle...............8
Antifreeze (Engine Coolant)..................328
Capacities............................353
Disposal..............................331
Anti-Lock Brake System (ABS)................237
Anti-Lock Warning Light....................154
Appearance Care.........................336
Automatic Dimming Mirror...................92
Automatic Door Locks......................23
Automatic Temperature Control (ATC)..........210
Automatic Transaxle........................11
Battery.................................317
Jump Starting..........................299
Keyless Transmitter Replacement (RKE)........18
Belts, Seat...............................80
Body Mechanism Lubrication.................322
B-Pillar Location..........................252
Brake Assist System.......................239
Brake Fluid.............................354
372 INDEX
Brake, Parking...........................234
Brakes.................................333
Brake System............................237
Anti-Lock (ABS)........................237
Master Cylinder........................333
Parking..............................234
Warning Light.........................153
Bulb Replacement.........................348
Bulbs, Light..............................83
Capacities, Antifreeze (Engine Coolant)..........353
Capacities, Fluid..........................353
Caps, Filler
Fuel.................................277
Oil (Engine)...........................315
Carbon Monoxide Warning...................79
Cargo Area Features.......................137
Car Washes.............................337
CD (Compact Disc) Player...................174
Cellular Phone...........................205
Chains, Tire.............................265
Changing A Flat Tire.......................293
Chart, Tire Sizing.........................247
Check Engine Light (Malfunction Indicator Light) . .151
Checking Your Vehicle For Safety...............78
Checks, Safety............................78
Child Restraint............................56
Clean Air Gasoline........................272
Cleaning
Wheels...............................338
Climate Control..........................205
Clutch.................................333
Clutch Fluid.............................333
Compact Disc (CD) Maintenance..............204
Connector
UCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..202
Universal Consumer Interface (UCI)..........202
Contract, Service..........................364
10
INDEX 373
Jump Starting..........................299
Towing..............................305
Emission Control System Maintenance..........310
Engine
Air Cleaner...........................316
Break-In Recommendations.................78
Checking Oil Level......................313
Compartment..........................309
Cooling..............................327
Exhaust Gas Caution.....................79
Fails to Start...........................226
Flooded, Starting.......................226
Fuel Requirements......................272
Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..313
Oil Filler Cap..........................315
Oil Selection...........................315
Overheating...........................282
Starting..............................224
Temperature Gauge......................156
Enhanced Accident Response Feature............49
Event Data Recorder........................55
Exhaust Gas Caution........................26
Exhaust System...........................79
Exterior Lights............................83
Filler Location Fuel........................157
Filters
Air Cleaner...........................316
Air Conditioning.......................319
Engine Oil............................316
Engine Oil Disposal.....................315
Flashers
Turn Signal............................83
Flash-To-Pass............................113
Flooded Engine Starting....................226
Fluid, Brake.............................354
Fluid Capacities..........................353
Fluid Leaks..............................83
10
INDEX 375
Fluids, Lubricants and Genuine Parts...........353
Fog Lights..............................116
Freeing A Stuck Vehicle.....................304
Fuel...................................272
Adding..............................277
Additives.............................274
Capacity.............................353
Clean Air.............................272
Cutoff................................49
Filler Cap (Gas Cap).....................157
Filler Door (Gas Cap)....................157
Gasoline..............................272
Gauge...............................157
Light................................147
Materials Added........................274
Octane Rating..........................272
Requirements..........................272
Tank Capacity..........................353
Fueling................................277
Fuses..................................342
Gas Cap (Fuel Filler Cap)...................277
Gasoline, Clean Air........................272
Gasoline (Fuel)...........................272
Gasoline, Reformulated.....................272
Gauges
Coolant Temperature.....................156
Fuel.................................157
Odometer.............................156
Tachometer............................157
General Information........................15
General Maintenance.......................313
Glass Cleaning...........................340
Hazard
Driving Through Flowing, Rising, or Shallow Stand-
ing Water.............................230
Headlights..............................112
376 INDEX
Maintenance Free Battery....................317
Maintenance, General......................313
Maintenance Procedures....................313
Maintenance Schedule......................356
Malfunction Indicator Light (Check Engine).......151
Manual, Service..........................366
Manual Transmission......................227
Fluid Level Check.......................336
Frequency of Fluid Change................336
Lubricant Selection......................336
Master Cylinder (Brakes)....................333
Mirrors.................................91
Automatic Dimming......................92
Electric Powered.........................93
Heated...............................95
Modifications/Alterations, Vehicle...............8
Monitor, Tire Pressure System................266
Multi-Function Control Lever.................112
New Vehicle Break-In Period..................78
Occupant Restraints........................45
Occupant Restraints (Sedan)..................26
Octane Rating, Gasoline (Fuel)................272
Odometer...............................156
Tr i p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..156
Oil Change Indicator.......................161
Oil Change Indicator, Reset..................161
Oil, Engine..............................313
Capacity.............................353
Change Interval........................314
Checking.............................313
Disposal..............................315
Filter................................316
Filter Disposal.........................315
Recommendation.......................315
Viscosity.............................315
Oil Filter, Selection........................316
10
INDEX 379
Remote Sound System (Radio) Controls.........203
Replacement Bulbs........................348
Replacement Keys.........................14
Replacement Parts.........................312
Replacement Tires.........................263
Reporting Safety Defects....................365
Restraints, Child...........................56
Rotation, Tires...........................265
Safety Checks Inside Vehicle..................80
Safety Checks Outside Vehicle.................83
Safety Defects, Reporting....................365
Safety, Exhaust Gas.........................79
Safety Information, Tire.....................245
Safety Tips...............................78
Schedule, Maintenance.....................356
Seat Belt Maintenance......................342
Seat Belt Reminder.........................37
Seat Belts................................80
And Pregnant Women.....................39
Child Restraint..........................56
Extender..............................38
Front Seat.............................29
Inspection.............................80
Pretensioners...........................37
Rear Seat..............................29
Untwisting Procedure.....................34
Seat Belts (Sedan)..........................26
Seats..................................103
Adjustment...........................103
Heated...............................107
Selection of Oil...........................315
Sentry Key (Immobilizer)....................13
Service Assistance.........................362
Service Contract..........................364
Service Engine Soon Light (Malfunction Indicator) . .151
Service Manuals..........................366
Shift Speeds, Manual Transmission.............228
10
INDEX 381