2013 DODGE JOURNEY service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine parts, and cares about your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

CAUTION!
An unlocked car is an invitation to thieves. Always
remove the Key Fob from vehicle, cycle the ignition
OFF and lock all doors when leaving the vehicle
unattended.
SENTRY KEY®
The Sentry Key® Immobilizer system prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with Remote Keyless Entry
(RKE) transmitter, a Keyless Ignition Node (KIN) and a
RF receiver to prevent unauthorized vehicle operation.Therefore, only Key Fobs that are programmed to the
vehicle can be used to start and operate the vehicle.
After cycling the ignition to the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check,
it indicates that someone used an invalid Key Fob to start
the engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:When having the Sentry Key® Immobilizer Sys-
tem serviced, bring all vehicle keys with you to an
authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key® system complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and liftgate for unauthorized entry and the Keyless
Enter-N-Go™ Start/Stop button for unauthorized opera-
tion. While the Vehicle Security Alarm is armed, interior
switches for door locks are disabled. If something trig-
gers the alarm, the Vehicle Security Alarm will provide
the following audible and visible signals: the horn will
pulse, the headlights will turn on, the park lamps and/or
turn signals will flash, and the Vehicle Security Light in
the instrument cluster will flash.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the Vehicle Security Alarm will turn the horn
off after 3 minutes, turn all of the visual signals off after
15 additional minutes, and then the Vehicle Security
Alarm will rearm itself.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The doors can also be locked and unlocked with the
Keyless Enter-N-Go™ (Passive Entry) system. For further
information, refer to “Keyless Enter-N-Go™” in “Things
To Know Before Starting Your Vehicle”.
If you press the power door lock switch while the Key
Fob is in the vehicle, and any front door is open, the
power locks will not operate. This prevents you from
accidentally locking the Key Fob in the vehicle. Remov-
ing the Key Fob or closing the door will allow the locks to
operate. If a door is open, and the ignition is in the LOCK
or ACC position, a chime will sound as a reminder to
remove the Key Fob.
Automatic Door Locks — If Equipped
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer . Please see your authorized dealer for
service.
Automatic Unlock Doors On Exit
The doors will unlock automatically on vehicles with
power door locks if:
1. The Automatic Unlock Doors On Exit feature is en-
abled.
2. The transmission was in gear and the vehicle speed
returned to 0 mph (0 km/h).
3. The transmission is in NEUTRAL or PARK.
4. Any vehicle door is opened.
5. The doors were not previously unlocked.
6. The vehicle speed is 0 mph (0 km/h).
32 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Automatic Locking Retractor Mode (ALR) —
If Equipped
In this mode, the shoulder belt is automatically pre-locked.
The belt will still retract to remove any slack in the shoulder
belt. The Automatic Locking Mode is available on all
passenger-seating positions with a combination lap/
shoulder belt. Use the Automatic Locking Mode anytime a
child safety seat is installed in a seating position that has a
belt with this feature. Children 12 years old and under
should always be properly restrained in the rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until
the entire belt is extracted.
3. Allow the belt to retract. As the belt retracts, you will
hear a clicking sound. This indicates the safety belt is
now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
•Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
(Continued)
56 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 71

If you do have a collision which deploys the air bags, any
or all of the following may occur:
•The nylon air bag material may sometimes cause
abrasions and/or skin reddening to the driver and
front passenger as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or those
you might get sliding along a carpet or gymnasium
floor. They are not caused by contact with chemicals.
They are not permanent and normally heal quickly.
However, if you haven’t healed significantly within a
few days, or if you have any blistering, see your doctor
immediately.
•As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eyeirritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 75

Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
WARNING!(Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
seat attachment bolts), take the vehicle to your
authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized dealer.
76 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE