2013 DODGE JOURNEY ESP

Roadside Assistance
If you need roadside assistance:
•Press the
button to begin,
•After the “Listening” prompt and the following beep,
say “Roadside Assistance”.
NOTE:
•
The roadside assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-2069
for the U.S., 1-877-213-4525 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24–Hour
Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send374
6 #”. Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password”, then
if you press the
button and say “Send Voicemail
Password”, the Uconnect® Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Barge In — Overriding Prompts
Thebutton can be used when you wish to skip part of
a prompt and issue your voice command immediately. For
example, if a prompt is asking “There are 2 numbers with
the name John. Say the full name” you could press the
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
•Touch the “More” hard-key, then touch the “Settings”
soft-key,
•Touch the “Display” soft-key, then scroll down to Voice
Response Length,
•Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for roaming, network signal strength and
phone battery strength.
Dialing Using The Mobile Phone Keypad
WARNING!
Your new vehicle has many features for the comfort
and convenience of you and your passengers. Some
of these should not be used when driving because
they take your eyes from the road or your attention
from driving. Never dial using the mobile phone
keypad while driving.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

NOTE:
•
You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send a
message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
•You can replace “Mobile” with “Home”, “Work” or
“Other”.
•You can replace “Incoming Calls” with “Outgoing
Calls” or “Missed Calls”.
•Messaging commands only work if the Uconnect®
system is equipped with this feature and the mobile
phone supports messaging over Bluetooth.
•You can replace “248 555 1212” with any phone
number supported by your Mobile phone.
•You can replace “4” with any message number shown
on the screen.•If your phone does not support phonebook download
or call log download over Bluetooth than these com-
mands will return a response that the contact does not
exist in the phonebook.
•Available Voice Commands are shown in bold face and
underlined in the gray shaded boxes.General Information
This device complies with Part 15 of the FCC rules and
RSS 210 of Industry Canada. Operation is subject to the
following conditions:
•Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
•This device may not cause harmful interference.
•
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 143

Natural Speech
Your Uconnect® Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh”. The system handles fill-in words such as “I would
like to”.
The system handles multiple inputs in the same phrase
or sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or sen-
tence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pressing
the Voice Command
button.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect® Phone from idle, simply press
the
button and say a command or say “help”. All
Uconnect® Phone sessions begin with a press of the
button on the radio control head.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The roadside assistance call may also be initiated by
touch.
•
The roadside assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-2069
for the U.S., 1-877-213-4525 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24–Hour
Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 165

if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send374
6 #”. Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you press the
button and say
“Send Voicemail Password” the Uconnect® Phone will
then send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.Barge In — Overriding Prompts
Thebutton can be used when you wish to skip part
of a prompt and issue your voice command immediately.
For example, if a prompt is asking “There are 2 numbers
with the name John. Say the full name” you could press
the
button and say, “John Smith” to select that
option without having to listen to the rest of the voice
prompt.
166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
•Touch the “More” soft-key (where available), then
touch the “Settings” soft-key,
•Touch the “Display” soft-key, then scroll down to Voice
Response Length,
•Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
Dialing Using The Mobile Phone Keypad
WARNING!
Your new vehicle has many features for the comfort
and convenience of you and your passengers. Some
of these should not be used when driving because
they take your eyes from the road or your attention
from driving. Never dial using the mobile phone
keypad while driving.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using voice a command.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167