2013 DODGE DURANGO service

certain companies, which time out a little too soon to
work properly with the UconnectPhone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your UconnectPhone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can press the
button and say the sequence you wish to enter,
followed by the word “Send”. For example, if required to
enter your PIN followed with a pound, (3746#),you
can press the
button and say, “3746#Send”.
Saying a number, or sequence of numbers, followed by
“Send”, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored Uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send.
The Uconnect Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
Active Head Restraint (Normal Position)Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 181

NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to damage
the sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment. •
If the sensor is damaged due to a collision, see your
authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
• If the “Clean Radar Sensor In Front Of Vehicle”
message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
authorized dealer.
236 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Installing a snow plow, front-end protector, an after-
market grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit
ACC operation.
ACC Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpect-
edly. The driver needs to stay alert and may need to
intervene.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 237

NOTE:
•The system will retain the last setting selected by the
driver after ignition shut down.
• FCW will not react to irrelevant objects such as over-
head objects, ground reflections, objects not in the path of the car, stationary objects that are far away, oncom-
ing traffic, or leading vehicles with the same or higher
rate of speed.
• FCW will be disabled like ACC below with the un-
available screens.
FCW Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits FCW functionality.
Although the vehicle is still drivable under normal
conditions, FCW will be temporarily unavailable. If this
occurs, try activating FCW again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
FCW Off Example
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 247

“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When the shift lever is moved to REVERSE and the
system is disabled, the EVIC will display the “PARK
ASSIST SYSTEM OFF” message for as long as the vehicle
is in REVERSE.
The ParkSenseswitch LED will be ON when
ParkSense is disabled or defective. The ParkSense 
switch LED will be OFF when the system is enabled.
Service The ParkSense Rear Park Assist System
When the ParkSenseRear Park Assist System is mal-
functioning, the instrument cluster will actuate a single
chime, once per ignition cycle, and it will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message. Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information. When
the shift lever is moved to REVERSE and the system has detected a faulted condition, the EVIC will display the
“PARK ASSIST SYSTEM OFF” message for as long as the
vehicle is in REVERSE. Under this condition, ParkSense
will not operate.
If “CLEAN PARK ASSIST SENSORS” appears in the
Electronic Vehicle Information Center (EVIC) make sure
the outer surface and the underside of the rear fascia/
bumper is clean and clear of snow, ice, mud, dirt or other
obstruction and then cycle the ignition. If the message
continues to appear, see an authorized dealer.
If “SERVICE PARK ASSIST SYSTEM” appears in the
EVIC, see an authorized dealer.
Cleaning The ParkSense
System
Clean the ParkSense sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
254 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ParkSenseSystem Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operat-
ing properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARK ASSIST SYSTEM OFF.” Further-
more, once you turn ParkSense off, it remains off
until you turn it on again, even if you cycle the ignition
key.
• When you move the shift lever to the REVERSE
position and ParkSense is turned off, the EVIC will
display “PARK ASSIST SYSTEM OFF” message for as
long as the vehicle is in REVERSE. •
ParkSense, when on, will MUTE the radio when it is
sounding a tone.
• Clean the ParkSense sensors regularly, taking care not
to scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the
fascia/bumper.
• Objects such as bicycle carriers, trailer hitches, etc.,
must not be placed within 12 in (30 cm) from the rear
fascia/bumper while driving the vehicle. Failure to do
so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC .
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 255

does not come on when turning the key from OFF to
ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap,
poor fuel quality, etc., may illuminate the light after
engine start. The vehicle should be serviced if the light
stays on through several of your typical driving cycles. In
most situations, the vehicle will drive normally and will
not require towing.
CAUTION!
Prolonged driving with the MIL on could cause
damage to the engine control system. It also could
affect fuel economy and drivability. If the MIL is
flashing, severe catalytic converter damage and
power loss will soon occur. Immediate service is
required.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you
drive slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could result
in death or serious injury to the driver, occupants or
others.
4. Electronic Stability Control (ESC) Activation/
Malfunction Indicator Light — If Equipped The “ESC Activation/Malfunction Indicator
Light” in the instrument cluster will come on
when the ignition switch is turned to the
ON/RUN position. It should go out with the
engine running. If the “ESC Activation/Malfunction In-
dicator Light” comes on continuously with the engine
running, a malfunction has been detected in the ESC
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UNDERSTANDING YOUR INSTRUMENT PANEL 313