2013 DODGE DART Vin

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 573

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
574 IF YOU NEED CONSUMER ASSISTANCE

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
578 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 579

Caps, FillerFuel .............................. 462
Oil (Engine) ................... 518,519,526
Car Washes ............................ 547
Carbon Monoxide Warning ...............94,461
CD (Compact Disc) Player ................. 350
Cellular Phone ....................... 1 17,360
Chains, Tire ............................ 446
Changing A Flat Tire ..................... 484
Chart, Tire Sizing ........................ 428
Check Engine Light
(Malfunction Indicator Light) .............294,521
Checking Your Vehicle For Safety ............. 94
Checks, Safety ........................... 94
Child Restraint .................. 83,84,85,88,90
Child Restraint Tether Anchors .............87,88
Child Safety Locks ........................ 35
Clean Air Gasoline ....................... 458 Cleaning
Wheels ............................ 549
Climate Control ......................... 361
Clock ................................ 340
Clutch ............................... 542
Clutch Fluid ........................... 542
Coin Holder ........................... 268
Compact Disc (CD) Maintenance ............. 360
Compact Disc (CD) Player ................. 350
Compact Spare Tire ...................... 440
Computer, Trip/Travel .................... 303
Connector UCI .............................. 352
Universal Consumer Interface (UCI) ....... 352
Conserving Fuel ........................ 320
Console, Floor .......................... 268
Console, Overhead ....................... 248
Contract, Service ........................ 575
Coolant (Antifreeze) ................... 560,561
584 INDEX

Cooling System......................... 537
Adding Coolant (Antifreeze) ............. 538
Coolant Level .................... 537,540
Disposal of Used Coolant ............... 540
Drain, Flush, and Refill ................ 537
Inspection .......................... 540
Points to Remember ................ 539,541
Pressure Cap ........................ 539
Selection of Coolant (Antifreeze) .......... 537
Corrosion Protection ..................... 546
Cupholders ............................ 265
Customer Assistance ..................... 573
Data Recorder, Event ...................... 82
Daytime Brightness, Interior Lights ........... 220
Daytime Running Lights ................... 214
Dealer Service .......................... 523
Deck Lid, Emergency Release ................ 46
Deck Lid, Power Release ................... 45 Defroster, Rear Window
................... 275
Defroster, Windshield ................96,364,370
Delay (Intermittent) Wipers ................. 221
Diagnostic System, Onboard ................ 520
Dimmer Switch, Headlight ................. 217
Dipsticks Automatic Transmission ................ 545
Disposal Antifreeze (Engine Coolant) ............. 540
Engine Oil ......................... 526
Door Locks ............................. 32
Door Locks, Automatic .................... 34
Door Opener, Garage ..................... 249
Driver’s Seat Back Tilt .................... 201
Driving On Slippery Surfaces .................. 408
Through Flowing, Rising, or Shallow Standing
Water ............................. 409
Driving to Achieve Maximum Fuel Economy .... 320
10
INDEX 585

Clean Air.......................... 458
Conserving ......................... 320
Ethanol ........................... 458
Filler Cap (Gas Cap) .................. 462
Filler Door (Gas Cap) .................. 292
Gasoline ........................... 457
Gauge ............................ 290
Light .......................... 292,312
Materials Added ..................... 460
Methanol .......................... 458
Octane Rating ....................... 457
Requirements ....................... 457
Saver Mode ........................ 320
Tank Capacity ....................... 560
Fuel Optimizer ......................... 320
Fuel Saver ............................. 320
Fuel System Caution ..................... 463
Garage Door Opener (HomeLink®) ........... 249Gas Cap (Fuel Filler Cap)
...............462,520
Gasoline (Fuel) ......................... 560
Conserving ......................... 320
Gasoline, Clean Air ...................... 458
Gasoline, Reformulated ................... 458
Gauges Coolant Temperature .................. 286
Fuel .............................. 290
Speedometer ........................ 290
Tachometer ......................... 284
Gear Ranges ...................... 384,390,400
Gear Select Lever Override ................. 511
General Information ............20,28,145,179,457
General Maintenance ..................... 523
Glass Cleaning .......................... 551
Gross Axle Weight Rating .................. 468
Gross Vehicle Weight Rating .............465,467
Hands-Free Phone (Uconnect™) ............. 117
588 INDEX

HazardDriving Through Flowing, Rising, or Shallow
Standing Water ...................... 409
Hazard Warning Flasher ................... 483
Head Restraints ......................... 205
Head Rests ............................ 205
Headlights ............................ 557
Automatic ......................... 212
Cleaning ........................... 550
Delay ............................. 212
High Beam/Low Beam Select Switch ...... 217
Lights On Reminder .................. 214
On With Wipers ................... 212,222
Passing ............................ 217
Switch ............................ 211
Time Delay ......................... 212
Heated Mirrors ......................... 108
Heated Seats ........................... 202
Heater ............................... 361 Heater, Engine Block
..................... 383
High Beam/Low Beam Select (Dimmer) Switch . . 217
Hill Start Assist ......................... 420
Hitches Trailer Towing ....................... 469
Holder, Coin ........................... 268
Holder, Cup ........................... 265
HomeLink® (Garage Door Opener) Transmitter . . 249
Ignition Key ............................... 12
Illuminated Entry ........................ 23
Immobilizer (Sentry Key) ................... 19
Infant Restraint ........................ 83,84
Information Center, Vehicle ................. 297
Inside Rearview Mirror ................... 105
Instrument Cluster .................... 281,284
Instrument Panel and Controls .............. 280
Instrument Panel Cover ................... 551
10
INDEX 589