
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 599

Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
600 IF YOU NEED CONSUMER ASSISTANCE

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
602 IF YOU NEED CONSUMER ASSISTANCE

About Your Brakes....................... .429
ABS (Anti-Lock Brake System) ................431
Adaptive Cruise Control (ACC) (Cruise Control) . . .244
Adding Engine Coolant (Antifreeze) ............555
Adding Fuel ............................ .486
Adding Washer Fluid ..................... .550
Additives, Fuel .......................... .479
Adjustable Pedals ........................ .238
Airbag ..................................60
Airbag Deployment ........................71
Airbag Light .............................68
Airbag Maintenance ........................73
Airbag, Side ..............................63
Airbag, Window (Side Curtain) ................64
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .543
Air Conditioner Maintenance .................546
Air Conditioning Filter .....................387
Air Conditioning, Operating Tips ..............388
Air Conditioning Refrigerant .................546Air Conditioning System
....................384
Air Pressure, Tires ........................ .453
Alarm Light ............................ .322
Alarm, Panic .............................24
Alarm (Security Alarm) ......................18
Alarm System (Security Alarm) ................18
All Wheel Drive (AWD) .....................423
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ..................554
Disposal ............................. .557
Anti-Lock Brake System (ABS) ................431
Anti-Lock Warning Light ....................321
Anti-Theft Security Alarm (Theft Alarm) ..........18
Appearance Care ........................ .564
Arming Theft System (Security Alarm) ...........18
Assist, Hill Start ......................... .437
Auto Down Power Windows ..................41
Automatic Dimming Mirror ..................110
Automatic Door Locks ......................33
608 INDEX

Brightness, Interior Lights...................228
Bulb Replacement ........................ .579
Bulbs, Light ............................ .102
Camera, Rear ........................... .279
Capacities, Fluid ......................... .584
Caps, Filler Oil (Engine) .......................... .541
Radiator (Coolant Pressure) ................556
Carbon Monoxide Warning ...................99
Cargo (Vehicle Loading) ....................489
Car Washes ............................ .565
Cellular Phone .......................... .375
Certification Label ........................ .489
Chains, Tire ............................ .463
Changing A Flat Tire ...................... .509
Chart, Tire Sizing ........................ .443
Check Engine Light (Malfunction Indicator Light) . .319
Checking Your Vehicle For Safety ...............98Checks, Safety
............................98
Child Restraint ............................76
Child Safety Locks .........................33
Clean Air Gasoline ....................... .477
Cleaning Wheels .............................. .566
Climate Control ......................... .375
Coin Holder ............................ .304
Cold Weather Operation ....................397
Compact Disc (CD) Maintenance ..............374
Compact Spare Tire ....................... .458
Computer, Trip/Travel ..................... .338
Connector UCI................................ .371
Universal Consumer Interface (UCI) ..........371
Conserving Fuel ......................... .336
Console, Floor .......................... .304
Contract, Service ......................... .600
Coolant Pressure Cap (Radiator Cap) ...........556
610 INDEX

DrivingThrough Flowing, Rising, or Shallow
Standing Water ........................ .425
Driving to Achieve Maximum Fuel Economy ......336
E-85 Fuel .............................. .481
Electrical Power Outlets .....................296
Electric Rear Window Defrost .................308
Electric Remote Mirrors .....................113
Electronic Brake Control System ...............433
Anti-Lock Brake System ..................433
Brake Assist System .....................434
Traction Control System ...................434
Electronic Power Distribution Center (Fuses) ......570
Electronic Speed Control (Cruise Control) ........240
Electronic Stability Control (ESC) ..............435
Electronic Vehicle Information Center (EVIC) ......279
Emergency Deck Lid Release ..................45Emergency, In Case of
Freeing Vehicle When Stuck ................522
Hazard Warning Flasher ..................508
Jacking .............................. .509
Jump Starting ......................... .518
Overheating .......................... .508
Towing ............................. .527
Emergency Trunk Release ....................45
Emission Control System Maintenance ..........536
Engine ................................ .534
Air Cleaner .......................... .543
Block Heater ......................... .399
Break-In Recommendations .................97
Checking Oil Level ..................... .539
Compartment ......................... .533
Compartment Identification ................533
Coolant (Antifreeze) .....................553
Cooling ............................. .553
612 INDEX

Exhaust Gas Caution.....................99
Fails to Start .......................... .397
Flooded, Starting ...................... .397
Fuel Requirements ..................... .476
Jump Starting ......................... .518
Oil................................. .539
Oil Change Interval ..................... .334
Oil Filler Cap ......................... .541
Oil Selection .......................... .540
Oil Synthetic ......................... .542
Overheating .......................... .508
Starting ............................. .394
Temperature Gauge ..................... .325
Engine Oil Viscosity ...................... .541
Engine Oil Viscosity Chart ...................541
Enhanced Accident Response Feature ............71
Entry System, Illuminated ....................21
Ethanol ............................... .477
Event Data Recorder ........................74 Exhaust Gas Caution
........................99
Exhaust System ...........................99
Exterior Folding Mirrors ....................112
Exterior Lighting ......................... .219
Exterior Lights .......................... .102
Filler Location Fuel ....................... .320
Filters Air Cleaner .......................... .543
Air Conditioning ...................... .387
Engine Oil ........................... .542
Engine Oil Disposal .....................542
Flashers Hazard Warning ....................... .508
Turn Signal .......................... .102
Flash-To-Pass ........................... .225
Flexible Fuel Vehicles Cruising Range ........................ .485
Engine Oil ........................... .484
10
INDEX 613

Fuel Requirements..................... .481
Maintenance .......................... .485
Replacement Parts ...................... .485
Starting ............................. .485
Flooded Engine Starting ....................397
Floor Console ........................... .304
Fluid, Brake ............................ .586
Fluid Capacities ......................... .584
Fluid Leaks ............................ .102
Fluid Level Checks ....................... .564
Automatic Transmission ..................562
Brake ............................... .559
Cooling System ........................ .553
Engine Oil ........................... .539
Transfer Case ......................... .563
Fluids, Lubricants and Genuine Parts ...........585
Fog Lights ............................. .223
Folding Rear Seat ........................ .212
Forward Collision Warning ..................268 Freeing A Stuck Vehicle
.....................522
Fuel .................................. .476
Additives ............................ .479
Clean Air ............................ .477
Conserving ........................... .336
Ethanol ............................. .477
Filler Door (Gas Cap) ....................320
Gasoline ............................. .476
Gauge .............................. .320
Light ............................... .331
Materials Added ....................... .479
Methanol ............................ .477
Octane Rating ......................... .476
Requirements ......................... .476
Saver Mode .......................... .336
Specifications ......................... .585
T
ank Capacity ......................... .584
Fuel, Flexible ........................... .481
Fuel Optimizer .......................... .336
614 INDEX