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NOTE:If you experience difficulty in playing a particular
disc, it may be damaged (i.e., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized,
or have protection encoding. Try a known good disc
before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect® (if equipped).
CLIMATE CONTROLS
The air conditioning and heating system is designed to
make you comfortable in all types of weather. This
system can be operated through either the Automatic
Climate Controls on the instrument panel or through the
Uconnect® system display.
When the Uconnect® system is in different modes (Ra-
dio, Player, Settings, More, etc.) the driver and passenger
temperature settings will be indicated at the top of the
display.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 375
Page 524 of 631

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
522 WHAT TO DO IN EMERGENCIES
Page 600 of 631

are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center. Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
598 IF YOU NEED CONSUMER ASSISTANCE
Page 601 of 631

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 599
Page 604 of 631

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
602 IF YOU NEED CONSUMER ASSISTANCE
Page 612 of 631

Brightness, Interior Lights...................228
Bulb Replacement ........................ .579
Bulbs, Light ............................ .102
Camera, Rear ........................... .279
Capacities, Fluid ......................... .584
Caps, Filler Oil (Engine) .......................... .541
Radiator (Coolant Pressure) ................556
Carbon Monoxide Warning ...................99
Cargo (Vehicle Loading) ....................489
Car Washes ............................ .565
Cellular Phone .......................... .375
Certification Label ........................ .489
Chains, Tire ............................ .463
Changing A Flat Tire ...................... .509
Chart, Tire Sizing ........................ .443
Check Engine Light (Malfunction Indicator Light) . .319
Checking Your Vehicle For Safety ...............98Checks, Safety
............................98
Child Restraint ............................76
Child Safety Locks .........................33
Clean Air Gasoline ....................... .477
Cleaning Wheels .............................. .566
Climate Control ......................... .375
Coin Holder ............................ .304
Cold Weather Operation ....................397
Compact Disc (CD) Maintenance ..............374
Compact Spare Tire ....................... .458
Computer, Trip/Travel ..................... .338
Connector UCI................................ .371
Universal Consumer Interface (UCI) ..........371
Conserving Fuel ......................... .336
Console, Floor .......................... .304
Contract, Service ......................... .600
Coolant Pressure Cap (Radiator Cap) ...........556
610 INDEX
Page 630 of 631

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.