CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–800–423–6343
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
• To assist customers who have hearing difficulties, the manufacturer has installed spe-
cial TDD (Telecommunication Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer
by dialing 1–800–380–CHRY. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers, dial 1–800–855–0511 to connect with a
Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals known to the State of California
to cause cancer and birth defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle,you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by
calling 1–800–423–6343 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
•
Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of
the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143 (Canada).
Visa, Master Card, American Express and Discover orders are accepted. If you prefer mailing
your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler,
Jeep, Ram Truck and Dodge websites.
• Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired
model year and vehicle from the drop down lists.
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REPORTING SAFETY DEFECTS IN THE UNITED STATES
• If you believe that your vehicle has a defect that could cause a collision or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized dealer and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–
4236 (TTY: 1–800–424–9153), or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can
also obtain other information about motor vehicle safety from http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer
Service Department immediately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/eng/
roadsafety/safedrivers-childsafety-index-53.htm
• French Canadian customers who wish to report a safety defect to the Canadian govern-
ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
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