2013 DODGE AVENGER phone

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
10. Reinstall the protective cover over the remote posi- tive (+)battery post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
(Continued)
CAUTION! (Continued)
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE, while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels, or racing the engine.
416 WHAT TO DO IN EMERGENCIES

Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center. Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
488 IF YOU NEED CONSUMER ASSISTANCE

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 489

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
492 IF YOU NEED CONSUMER ASSISTANCE

Car Washes............................ .457
Cellular Phone ...........................112
Certification Label ........................ .381
Chains, Tire ............................ .360
Changing A Flat Tire ...................... .400
Chart, Tire Sizing ........................ .340
Check Engine Light (Malfunction Indicator Light) . .428
Checking Your Vehicle For Safety ...............97
Checks, Safety ............................97
Child Restraint ............................76
Child Safety Locks .........................35
Cigar Lighter ........................... .198
Clean Air Gasoline ....................... .371
Cleaning Wheels .............................. .458
Climate Control ......................... .278
Clock ................................. .244
Cold Weather Operation ....................300
Compact Disc (CD) Maintenance ..............277Compact Spare Tire
....................... .354
Compass .............................. .227
Compass Calibration ...................... .235
Compass Variance ........................ .235
Computer, Trip/Travel ......................22
Connector UCI................................ .268
Universal Consumer Interface (UCI) ..........268
Console ............................... .162
Console, Floor .......................... .162
Contract, Service ......................... .490
Coolant Pressure Cap (Radiator Cap) ...........447
Cooling System .......................... .444
Adding Coolant (Antifreeze) ...............446
Coolant Capacity ...................... .474
Coolant Level ......................... .445
Disposal of Used Coolant .................448
Drain, Flush, and Refill ...................445
Inspection ........................... .448
500 INDEX

Ethanol............................. .371
Filler Cap (Gas Cap) .....................213
Filler Door (Gas Cap) ....................213
Gasoline ............................. .370
Gauge .............................. .213
Light ............................... .214
Materials Added ....................... .373
Methanol ............................ .371
Octane Rating ......................... .370
Requirements ......................... .370
Tank Capacity ......................... .474
Fuel, Flexible ........................... .375
Fueling ............................... .379
Fuel System Caution ...................... .380
Fuses ................................. .462
Garage Door Opener (HomeLink®) ............182
Gas Cap (Fuel Filler Cap) ...................379
Gasoline, Clean Air ....................... .371Gasoline, Reformulated
.....................371
Gauges Coolant Temperature .....................213
Fuel ................................ .213
Odometer ............................ .217
Tachometer ........................... .217
Gear Ranges ............................ .306
Gear Select Lever Override ..................418
General Information ........................19
Glass Cleaning .......................... .461
Gross Axle Weight Rating ...................382
Gross Vehicle Weight Rating ..................381
GVWR ................................ .381
Hands-Free Phone (Uconnect®) ...............112
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ........................ .324
504 INDEX

Synthetic............................ .433
Viscosity ............................ .433
Oil Filter, Selection ....................... .434
Oil Pressure Light ........................ .215
Onboard Diagnostic System ..................427
Opener, Garage Door (HomeLink®) ............182
Operating Precautions ..................... .427
Operator Manual (Owner’s Manual) .............4
Outside Rearview Mirrors ...................109
Overheating, Engine ...................... .398
Owner’s Manual (Operator Manual) .............4
Paint Care ............................. .456
Panic Alarm ..............................26
Parking Brake ........................... .328
Passing Light ........................... .169
Personal Settings ......................... .239
Pets ....................................95
Phone, Cellular ...........................112 Phone, Hands-Free (Uconnect®)
...............112
Placard, Tire and Loading Information ..........345
Power Door Locks ............................33
Mirrors ............................. .109
Outlet (Auxiliary Electrical Outlet) ...........194
Seats ............................... .149
Steering ............................. .326
Sunroof ............................. .191
Windows ..............................37
Pregnant Women and Seat Belts ................60
Preparation for Jacking .....................401
Pretensioners Seat Belts ..............................55
Programmable Electronic Features .............239
Radial Ply Tires ......................... .352
Radiator Cap (Coolant Pressure Cap) ...........447
Radio Operation ......................... .277
10
INDEX 509

Trailer and Tongue Weight.................387
Wiring .............................. .391
Trailer Towing Guide ...................... .386
Trailer Weight ........................... .386
Transaxle Automatic .............................13
Autostick ............................ .321
Transmission ........................... .452
Automatic ........................... .303
Transmitter Battery Service (Remote Keyless Entry) ....................27
Transmitter, Garage Door Opener (HomeLink®) ......................... .182
Transporting Pets ..........................95
Tread Wear Indicators ..................... .357
Trip Computer .......................... .227
Trip Odometer .......................... .217
Trip Odometer Reset Button ..................220
Trunk Release, Emergency ....................42 Trunk Release Remote Control
.................41
Turn Signals ............................ .168
UCI Connector .......................... .268
Uconnect® (Hands-Free Phone) ...............112
Understanding Your Instrument Panel ...........210
Uniform Tire Quality Grades .................493
Universal Consumer Interface (UCI) Connector . . . .268
Universal Transmitter ..................... .182
Unleaded Gasoline ....................... .370
Untwisting Procedure, Seat Belt ................51
Upholstery Care ......................... .460
Vanity Mirrors ...........................111
Variance, Compass ....................... .235
Vehicle Certification Label ...................381
Vehicle Identification Number (VIN) .............6
Vehicle Loading ......................... .346
Vehicle Modifications/Alterations ...............7
514 INDEX