2013 Citroen JUMPY bluetooth

9.57
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect m
yBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.

- Check in the telephone settin
gs that it is "visible to all".
The Bluetooth telephone is not compatible with the system.
A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connected
in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an in
fl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).

9.58
QUESTIONANSWER SOLUTION
Some contacts areduplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Displa
y SIM card contacts" or "Displaytelephone contacts".

Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does notreceive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The
CD is ejected
automatically or is not played by the player. The
CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: refer to the advice in the "AUDIO" section.

- The audio s
ystem's CD player does not play DVDs.

-
Some recorded CDs will not be played by
the audio system because they are not of thecorrect quality. Le CD has been recorded in a format that is not compatible with the pla
yer.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This
phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

9.59
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some characters in themedia information are not
displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth
profi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.

9.63
Audio System
Your Audio system is coded in such a way that it willonly operate in your vehicle.

For safet
y reasons, the driver must carry out operations
which require prolonged attention while the vehicle is stationary.
When the en
gine is switched off and to prevent
discharging of the battery, the audio equipment mayswitch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH

01 First ste
ps

02 Steerin
g mounted controls

03 Main menu

04 Audio

05 USB Box

06 Bluetooth functions

07 Confi
guration

08 Tri
p computer
CONTENTS

09 Screen menu ma
p

Frequentl
y asked questions
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9.64
9.65
9.
66
9.67
9.70
9.73
9.76
9.77
9.78
9.83

9.66
03
AUDIO FUNCTIONS :radio, CD, USB, options.








> MONOCHROME SCREEN C
For a detailed
global view of
the menus available, refer to
the "Screen menu map" in thissection.

TELEPHONE
:
Bluetooth hands-free,
pairing, managementof a call.
PERSONALISATION-
CONFIGURATION:
vehicle parameters,
display, languages.
TRIP COMPUTER
: enteringof distances, alerts, status of
functions.
> MONOCHROME
SCREEN A

9.73
06BLUETOOTH FUNCTIONS

For safety reasons and because they require prolonged attentionon the part of the driver, the operations for pairing of the Bluetooth mobile telephone with the Bluetooth hands-free system of your
audio equipment must be carried out with the vehicle stationary
and the ignition on.
Pr
ess the MENU button.

A window is displayed with a message that a search is in progress.
Activate the telephone's Bluetooth
function
and ensure that it is "visible to all" (telephone confi guration.
In the menu, select:
- Bluetooth telephone
function -
Audio
- Bluetooth confi
guration
- P
erform a Bluetooth search
The services o
ffered depend on the network, the SIM card and thecompatibility of the Bluetooth equipment used.
Consult your telephone's manual and your operator to fi nd out which
services are available to you.
BLUETOOTH TELEPHONE SCREEN C

The TELEPH
ONE menu permits access to the following functions
in particular: Directory * , Call list, Pairing management.
The
fi rst 4 telephones recognised are displayed in this window.

A virtual ke
ypad is displayed in thescreen: enter a code with at least 4 digits.

Confi rm by pressing OK.

A messa
ge that the pairing has been successful appears in thescreen.
Select the telephone to be connected from the list.
Only one
telephone can be connected at a time.

A messa
ge is displayed in the screen of the
telephone chosen. To accept the pairing, enter the same code on the telephone, then confi rm with OK.

The automatic connection authorised is onl
y active after the
telephone has been confi gured.
The directory and the call list can be accessed a
fter thesynchronisation period.
(Available according to model and version)

*
If your telephone is fully compatible.
I
f pairing fails, the number of attempts is not limited. Go to www.citroen.co.uk for more information
(compatibility, more help, ...).
PAIRING A TELEPHONE / FIR
ST CONNECTION

9.74
06

RECEIVING A CALL

An incomin
g call is announced by a ring and a superimposed
display in the vehicle's screen.

Select the YES tab on the display
using the buttons and confi rm bypressing OK.

Press this button to acce
pt the call.
MAKING A CALL

From the Bluetooth telephone
function Audio menu, select Manage
the telephone call then Call, Call list or Directory.

Pr
ess this button for more than two seconds for
access to your directory, then navigate with the
thumb wheel.

Or

To dial a number, use your telephone's keypad,with the vehicle stationary.

Durin
g a call, press this button for more than2 seconds.

Confi rm with OK to end the call.
BLUETOOTH FUNCTIONS


ENDING A CALL

9.75
06

Initiate the pairing between the telephone and
the vehicle. This pairing can be initiated from
the vehicle's telephone function menu or via the
telephone's ke
ypad. See steps 1 to 9 on theprevious pages. During the pairing phase, the
vehicle must be stationary with the key in the
i
gnition.
Select the telephone to be connected from the telephone functionmenu.
The audio s
ystem connects to a newly paired telephone automatically.
BLUETOOTH AUDIO STREAMING *


Wireless transmission of the telephone's music fi les via the audioequipment. The telephone must be able to manage the appropriate
Bluetooth profi les (Profi les A2DP / AVRCP).
*
Depending on the compatibility of the telephone.
**

In certain cases, playing of the Audio fi les must be initiated from the
keypad.
*** If the tele
phone supports the function.
Activate the streaming source by
pressin
g the SOURCE button ** .
The tracks to be played can becontrolled as usual via the buttons on
the audio system control panel and
the steering mounted controls *** .
The contextual information can bedisplayed on the screen.
BLUETOOTH FUNCTIONS